Room Mate Collection Mia, Rome Colosseum

The location is right next to the Colosseum, and the hotel's amenities and furnishings are excellent, including a Dyson hairdryer. The bathroom was also very clean and odor-free. The only minor drawback is that there are only stairs at the entrance, which makes carrying luggage a bit inconvenient. Everything else was great, and there are plenty of good restaurants nearby.

The room was clean and tidy, with complete facilities, and the bedding was very comfortable to sleep in. When checking in, the staff politely helped with the luggage. The location is convenient, with a bus stop a three-minute walk away, making transportation easy.

Here's my honest take: **1. Location - Not ideal:** * It's a good 10-15 minute walk from the metro station, which is a real pain with luggage, especially since you have to drag it up a steep, cobblestone hill. The hotel is tucked away at the end of a small street and honestly doesn't live up to the 'luxury' hotel ranking I saw on Ctrip. Plus, there are about a dozen steps just to get into the lobby. * Being right on the street means it's not exactly quiet. **2. Front Desk - Unacceptable Service & Subtle Discrimination (First time I've ever experienced this abroad):** * When we said 'check-in please,' the front desk staff abruptly waved us aside to wait, completely disregarding my child and me, who were clearly exhausted and sweaty from traveling. While we waited, two new Caucasian guests arrived and were immediately attended to with smiles and conversation, completely bypassing us despite us being there first. It felt like they ignored basic courtesy for ladies and children. Only then did he slowly get around to checking us in, assigning us a room on the first floor right next to the elevator and facing directly onto the hallway – a truly undesirable spot. * They charged a 5-euro service fee to deliver ice to the room. It's not that I'm against a charge in general, but having stayed in probably 100 hotels, I've never encountered that before.

Great location, within walking distance of the Colosseum. There are many restaurants nearby. The room was a bit small (but that's typical for hotels in Europe). The front desk staff were very helpful, and the cleanliness was good. Overall, it's a decent place.

The hotel front desk staff were really welcoming and even upgraded our room, though being on the ground floor facing the street, it could get a bit noisy at night sometimes. The service was excellent and the room facilities were good, but the only issue was a slight drain odor. Overall, it's definitely recommendable. It's very close to the Colosseum and there are many restaurants nearby. It would have been perfect if we could have checked in a bit earlier.