To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities5.9
Service7.3
Cleanliness6.7
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All reviews(157)
Positive reviews(115)
Reviews with photos/video(34)
Easy to get around(24)
Great service(24)
Convenient location(21)
Close to train station(19)
Shower difficult to use(17)
Awesome stay(7)
Negative reviews(42)
Guest User
Standard Triple Room
Stayed in Apr 2026
Family
3 reviews
5.5/10
Posted on May 11, 2026
The room was clean however the bathroom, while almost brand new and lovely, seems to have septic ventilation issues. The smell was strong and hard to tolerate. The building itself is tired and in need of extensive renovations but has tons of old world charm and potential.
Anonymous User
Standard Double Room
Stayed in Apr 2026
Other
38 reviews
6.0/10
Posted on May 9, 2026
The hotel isn't too far from the train station, which is pretty convenient. I arrived at the hotel at 9 AM, but couldn't check in until 2:30 PM. That policy is quite inconvenient. The room itself is very old, and the facilities are just average. The bathroom drain also had a really strong odor.
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Guest User
Economy Double Room
Stayed in Apr 2026
Couple
1 reviews
3.0/10
Posted on May 6, 2026
Very bad hotel. So dirty and old. The "3"star is a pure gift. Not like in the pictures.
duguguiren
Standard Double Room
Stayed in Feb 2026
Solo traveler
115 reviews
8.2/10
Very good
Posted on Mar 8, 2026
A 10-minute walk from the Central Station, this place offers a quiet escape despite being in a bustling area. The first room I was assigned had a foul, musty odor, making it uninhabitable. It seemed like the toilet might have been broken and without water. After contacting the staff, they immediately came to inspect and moved me to a different room. Although this room was a bit smaller, it had a refrigerator and a kettle, which I actually preferred.
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ARYAN RAIHAN
Single Room
Stayed in Mar 2026
Other
15 reviews
2.0/10
Posted on Apr 5, 2026
Very bad hotel and bad service
Shoushous
Standard Double Room
Stayed in Apr 2026
Traveling with friends
3 reviews
1.2/10
Posted on May 10, 2026
Forgot to take photos! But this is by far the worst hotel I've ever stayed in, maybe even worse than some guesthouses in China. The toilet was leaking and smelled terrible! The odor was so strong that we had to keep the bathroom door tightly shut and the window open just to barely not smell it. It took a very long time for the hot water to come out. Although it's not far from Termini Station, the area around it was so noisy it felt like sleeping on a major road. Service was practically zero. And yet, one night cost over a thousand! I recommend staying in a youth hostel instead, at least it's cheaper.
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Guest User
Standard Double Room
Stayed in Mar 2026
Couple
1 reviews
7.5/10
Posted on May 11, 2026
This hotel has a good location, not far from the central station, and it's convenient and safe for public transport. There are both Chinese and Western restaurants nearby. However, the facilities are a bit old, and the service is just average. I didn't compare prices beforehand, and later found out I paid a few hundred more than I should have.
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Guest User
Standard Triple Room
Stayed in Mar 2026
Traveling with friends
1 reviews
6.5/10
Posted on Apr 27, 2026
This is the first time I've ever felt the need to leave a bad review for a hotel. The Wi-Fi was practically non-existent, incredibly slow, and I could barely load text content.
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Guest User
Quadruple Room
Stayed in Feb 2026
Family
3 reviews
4.5/10
Posted on Apr 19, 2026
This place was scary. Would not recommend. Smelt bad. Bathroom was dirty. Broken toilet seat, shower and no amenities. Requested room to be twin and had to make it ourselves. Nope
Guest User
Standard Double Room
Stayed in Feb 2026
Traveling with friends
1 reviews
8.5/10
Very good
Posted on Mar 29, 2026
The hotel was conveniently located and had no issues through an administration perspective, however the room was very cold with no heating (which was needed at the time of my stay).
Guest User
Standard Double Room
Stayed in Feb 2026
Family
2 reviews
7.0/10
Posted on Apr 4, 2026
The room had a strong odor, but the service was good; they changed our room, which was nice.
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Guest User
Standard Double Room
Stayed in Jan 2026
Traveling with friends
11 reviews
8.0/10
Very good
Posted on Feb 20, 2026
The building is really old and dated, but the room was well-cleaned and not bad. There's a very old elevator that can only fit two people.
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Vaskagaga
Standard Double Room
Stayed in Jul 2025
Couple
1 reviews
8.5/10
Very good
Posted on Aug 13, 2025
It's a normal hotel with a good location, the only thing that was damaged was the bathroom, which created discomfort. The shower didn't work well.
Guest User
Standard Double Room
Stayed in Dec 2025
Solo traveler
3 reviews
10/10
Outstanding
Posted on Jan 26, 2026
Philia is one of the cleaniest hotel in Rome. I have lodged in many hotels in Rome, but Philia is on top. From the corridor to rooms are well cleaned. ROOMS AND BEDS ARE KEPT CLEANED EACH DAY. I WOULD RECOMMEND PHILiA for tourist. Philia has an well functioning elevator. The staff are amazing,The Lady who takes care of the rooms is polite.
Anonymous User
Standard Double Room
Stayed in Mar 2026
Traveling with friends
5 reviews
8.0/10
Very good
Posted on May 11, 2026
clean room, old furniture, a pleasant stay (not really nice)