The Lakes Rookley

Peaceful and relaxing, just what we needed. Clean accommodation although sofa was a bit uncomfortable, cushions would help,but would definitely stay again. Rookley is very well maintained and staff are very welcoming.

Lovely cottage for a couple of nights, so spacious, comfortable, and functional. Wish I could have stayed longer and really made the most of it. Will definitely be back.

Easy check in and good communication from them prior to arrival. Cottage was comfortable, warm and peaceful. The hairdryer is listed as being included in the room, but it’s not *in* the room. You will need to give a deposit at reception and they’ll hand one over. Cash only deposit, and they don’t have ATMs on site - seems like a silly unnecessary inconvenience. They also text AND emailed about marketing to buy a caravan during our 3 day stay which seems a bit overkill. Shower pretty powerful and TV selection decent. Didn’t use any of the main facilities on site. Well located for everything on the island, I don’t think we drove more than 20 minutes to get anywhere which was handy.

I have stayed here at various times over the last 5 years and have really enjoyed it. The club house was always superb and the cottages were well equipped clean and comfortable. This time because of an error in booking we had a static at the end of the park. The first night we ordered a takeaway only to find we had 2 forks. We called reception and some were delivered. The following morning we went to do a cooked breakfast. We had 1 baking tray. No grill pan and only 4 plates. There was no starter pack containing a cloth, washing up liquid etc so I had to walk to the co-op. All of these things were in order in my previous visits. The beds are so uncomfortable I could t sleep. The sofas are basically a cushion on a wooden board and are also really uncomfortable, the TV was really bad also. I loved my time in the Isle of Wight, but hated every moment in this site. No entertainment for the kids which they loved on previous occasions.. reception closes at 4:30pm… The only thing that amused me was how the flooding of the site was dealt with. A person stood on a pallet truck trying to move a railway sleeper with a rake to unblock the road…

The caravan was clean and comfortable. Any issues we had during the stay were dealt with efficiently. The desk staff were friendly, polite and helpful. Ideas for improvement: The addition of a frying pan and baking tray would be helpful. An additional bin bag to help with recycling sorting.

In general the stay was good but furnishings need attention and access to the hot tub was difficult and there were no instructions. Kitchen lacked certain essentials - larger bowls, chopping boards.

This is quite the beautiful place. The two large lakes add a superb element to a stay. Comfy, clean caravan & lovely staff. It is very good. No Wi-Fi in the caravan, but not a big deal. Fed the multitude of ducks and moorhens with real duck food, so they have asked us to visit again. Central base for exploring. We really liked it here. A bit odd supplying no towels, but again, we were told up front so no problem. Recommended.

Overall, a great place to stay, lovely lodges with excellent facilities. We stayed in an exclusive lakeside lodge (no.20) but were disappointed in the ensuite areas. One bathroom had fungus on the floor, a badly stained toilet & disgusting toilet brush which is easily replaceable. The 2nd bathroom smelled fousty, fan not working. This was such a shame as the rest of the lodge was really comfortable & these problems are easily rectified. Lastly, parking wasn't next to the lodge in our case.

Peaceful location, good value for money.Friendly staff. Caravan very clean and comfortable. Bar prices very expensive, £8.95 for one pint and a half of bitter. Good Wi-Fi in the bar. We did not eat in the restaurant so can’t comment on food. We would return and would recommend.