Evenia Zoraida Resort

I will start with the positive feedback, location is amazing right on the beach, all the outside facilities pools ,slides are great so many things for the kids to enjoy for adults lots of bars etc , the entertainment team so good they put in a lot of work and dedication, also all the staff very friendly! The bit where they have to improve is the quality of the rooms is not 4 starts lots of dust on the walls , plugs broken , bed headboards dirty , old fashion air conditioner , also the food had no taste but lots of options ! A lot of people complain that is just Spanish speaking but we didn’t mind that after all we are in Spain and they definitely now how to have fun !

As a group of friends with children we revisited this hotel after 7 years. The pool, slides, Clean hotel rooms and the good choice of all inclusive drinks and snacks for the kids were great. The food was mediocre as before but generally from a basic buffet style restaurant breakfast and lunch was fine. We chose to eat out most evenings. Brasserie Panini and La Taska were very accommodating to our group. The hotel itself has an edition of a lazy river since we were last at the hotel which was really nice. I think going so early on in the year before summer kicks in meant the hotel didn’t seem extremely busy. This brings me to the rule regarding No Ball Games in the pool. The kids were told off. One of our party did have a word with the manager who insisted it’s always Been a rule which wasn’t true as the last time we were there we had balls and inflatable’s …… so just be aware no fun in the pool we came to an arrangement that if the pool got busy the kids would get out but they weren’t causing any trouble at all. (We understood no inflatable’s)

This is the 5th time I've been to this hotel and it will be the last. Previous years the 4 a la carte restaurants were included in the all inclusive package but not this time. You now need to upgrade your all inclusive package to be able to eat in the a la carte restaurants. The buffet restaurant food has gone down hill too. It's seems as though they are cost cutting to recoup the money they have spent on the lazy river. The pool and hotel itself is as nice as it ever was but that 4+ star food and treatment which made the hotel special is now missing. If I had know how much it had gone downhill, I would have booked elsewhere for far less money.

We have just returned from a week-long all-inclusive holiday at this hotel. We travelled with two children (a 3½-year-old and an 8-month-old). After reading many of the reviews below, we were a little cautious before arriving. However, after spending a week at this hotel, I would highly recommend it. The Pools There is one large swimming pool, which is deep enough for swimming and perfect for older children and adults. There is also a lazy river-style pool, which features a smaller splash pool with little slides for younger children. It also has three larger slides suitable for both adults and children, as well as a huge splash park with a pirate ship, dragon, and numerous smaller slides that are perfect for children of all ages. There are also four larger water slides, which were great for both adults and children. Our 3½-year-old was allowed on all of the slides and was confident going down them on her own. I would recommend armbands or a zip-up life vest for younger children for extra peace of mind. All of the pools are surrounded by plenty of sun loungers, and we never struggled to find one. We often chose the quieter area towards the football pitch, where there was always plenty of space. Most of the pool area is covered with artificial grass, which was ideal with a baby. You can easily put a towel or blanket down in the shade, allowing them to crawl and play comfortably. The Food We ate mainly in the all-inclusive buffet restaurant and never experienced any issues. Granted, if you arrive towards the end of breakfast (around 10:00am), it can be busier. We thoroughly enjoyed the food. Yes, much of it is Spanish cuisine—as you are in Spain!—but there is plenty of variety, including options suitable for both our toddler and baby. For lunch, there are several other places to eat around the hotel. We often chose the Italian restaurant, which had plenty of choice. There are also other restaurants that you can book for evening meals. We ate out one evening at Aloha Bar, which is about a five-minute walk along the beach promenade, and would also recommend it. Rooms Our room was clean and had two double beds. Before travelling, we contacted the hotel to reserve a cot. There is a small charge, but it is a proper wooden cot rather than a travel cot, so it was more than big enough for our 8-month-old. The room was cleaned every day, with the beds made and fresh towels provided. The hotel also has plenty of microwaves in both the restaurant and the lobby area, which are useful if you need to warm baby food or milk. There wasn’t a kettle in the room, so we took a travel kettle with us. The hotel was very clean overall. Every morning the pool areas were cleaned, the pools were maintained, and the lobby was spotless thanks to the hardworking cleaning staff. Throughout the day, bins around the pool were emptied regularly, and the poolside toilets were cleaned frequently. Occasionally, if guests didn’t dispose of their plastic cups properly, t

Absolutely shocking, nothing for the kids only the pools, nothing around the hotel for any one, 2 shops outside the resort, can’t go on the beach with kids because it’s a pebble beach and they can’t make sandcastles the hotel doesn’t cater for the English the food is vile the Spanish are so rude to the English and all the other Spanish that are visiting just give u dirty looks and stare,hotel is nice pools are nice full of flies that don’t leave u alone. Let’s just say if your English and ur thinking of booking here be prepared for the rude staff and nothing to do. All inclusive and spent about £500 on food because it’s that bad. The entertainment is ok apart from it’s all in Spanish they don’t translate

Internet don’t work in the rooms. I had to work in the lobby with all the noise. Food is really low quality and restricted to only specific hours. A/C barely cools the room.

If you like to spend your well earned holiday with clients who are rowdy, loud and inconsiderate then Evenia Zoraida Park is the place for you. The hotel, rooms, food, drinks and amenities are all good but finding a quiet corner to sit and relax is impossible. The pools and sunbed areas are well laid out and well suited for all ages to have a splashing time. We are here at the moment and can't wait for our return flight home. It is a Spanish family resort, but we thought the majority of children would now be in school. Not so, the place is teeming with children of all ages and very unruly behaviour. As the week has progressed, the noise level has intensified and there is no off button. The staff are very hard working and generally polite and efficient, but they also seem to be worn down by the high volume of pushy and greedy clients. I had read the reviews before booking this trip and thought they were probably a bit harsh....I was mistaken the majority are very accurate. We will only book adults only hotels in the future.

If you're a poor Spanish family with little money looking for a cheap holiday by the sea and don't care about what you eat or drink you just might like it . If however you're British that's another story ! This hotel is geared up for the Spanish only not for other Europeans. Meal times we had to queue all the time to get in to the pig pen feeding area,(some of the guests behaved like real animals) sorry I meant the restaurant. Food was very basic, bland and repetitive. No decent meat, all cheap cuts of pork and chicken mostly. Steak night was funny, it was just bone and gristle on the grille, from a cow I think ? I gave up in the end trying to eat the sh1te. Drinks( alcoholic) you have to pay for if you wanted something enjoyable to drink even though this was meant to be an all inclusive holiday. There was only one draft lager available and it was flat and rank, tasted like it was past its BBE date gave up drinking in the hotel and went else where of an evening. Swimming pools x2 are salt water, the kids pool was very yellow in colour... Enough said ! Pool area is very busy all the time and you won't get a sun lounger unless you get there in the very early hours of the morning before the sun comes up, I'm not joking ! On the whole staff were ok but most of them seemed over worked and stressed out with too many guests to deal with as the hotel was full up. Our room was ok and clean(only one English speaking TV channel not working ?), everything worked in the bathroom . The women who cleaned our room were very good and friendly and the bed was very comfortable & clean, no complaints there. Sorry, but this is the only positive thing I can say about zoo/hotel. Entertainment was crap, nothing for the adults to do, all geared towards the kids. To conclude, it is what it is a very cheap hotel for local Spanish families on a budget. How Tui can say this is 4 star is a joke, it's hardly 2 star in my opinion from what I experienced after 2 week stay in a dreadful holiday location. Don't go there and don't believe the bullsh1t holiday reps say about this hotel... It's sh1te !

Solid 4-star Spanish hotel with great pools and beachfront location. Pools and slides are a big plus, especially for families. However, the hotel gets very crowded – long queues in the restaurant mean you need to go early to avoid waiting. Food is repetitive, with a few basic gluten-free options. Branded ice cream and bottled drinks are a nice touch. Unfortunately, bar staff were often unfriendly, and Spanish guests were clearly prioritized. Staff speak little English, so knowing some Spanish helps. Overall, a decent family holiday spot, but don’t expect top service or peace and quiet.