Prince's Gate Hotel

This hotel is by far the best hotel we stayed in during our trip to New Zealand! My wife and I stayed here during our elopement and the staff could not have been more accommodating for us. They had my wedding suit pressed and cleaned within a day and on the day of our wedding we had our wedding flowers delivered to the front desk and they delivered them to our room. The hotel is very beautiful on the outside and even more impressive inside, our room was massive, very clean and well presented. We had a delicious meal in the restaurant inside the hotel and we still talk about how good every course was (especially the dessert). I would like to say that every member of the hotel team that we interacted with during our stay were so friendly and helpful and after our wedding they all made an effort to come and congratulate us which really ment a lot to us. The hotel is situated right next to the beautiful Government gardens which is a beautiful park and a few minutes walk down the road is an amazing array of delicious restaurants.

Location is excellent in centre of Rotorua. Hotel has historic charm, but therefore the rooms are not super new (still OK). The room was quite small. Free and easy parking in the street. Overall a good stay.

A lovely hotel with a great atmosphere- very charming. Brilliant location and the staff were very helpful and friendly.

Great location in city center next to Governor Gardens, rooms are well-equipped and stylish, outdoor thermal pools are excellent.

Historic hotel located in central Rotorua, great location just minutes away from the visitor information center, restaurants and the lakefront. All the basic amenities were available including coffee pods, hot chocolate and also sustainable amenities such as compostable shower caps.

The hotel is great , heritage feel and quiet. Nicely decorated and the staff are helpful and friendly .. location was nearby CBD , walking distance to eat streat which have lots of restaurant and food choice .neaby parmesan spa as well.

The hotel is beautiful, and comfortable. Staff are very attentive and helpful in every way, from front desk to cleaning the rooms to serving the meals. Sadly the hotels spas and sauna were not functional and the “free” service at the Polynesian was over crowded and full of kids. No towels were supplied and an extra charge is charge to get a towel. But the experience is not overly unpleasant. Location is great as it is close to all attractions and the lake.

Friendly and knowledgeable staff. I would suggest reviewing dinner menu. Whilst food was reasonable felt it was out of packets and heated. Dining area and bar were chilly even though heating was on.