Country Inn & Suites by Radisson, Round Rock, TX

It is a decent hotel.

I am leaving this review solely due to a serious guest safety issue, not because of booking or pricing concerns. On January 21, 2026, around 11:50 PM CST, while staying at the Country Inn & Suites by Radisson in Round Rock, Texas, I experienced aggressive, hostile, and threatening behavior from the nighttime front desk employee. The interaction escalated to a point where I genuinely feared for my personal safety while inside the hotel. When I attempted to de-escalate the situation and asked the employee to identify himself so the incident could be properly documented, he refused to provide his name, stating that he did not have to give it. That refusal, combined with the employee’s behavior, only increased my concern and left me without any immediate way to report the individual involved. This incident had nothing to do with ******* or the booking process. The issue was entirely related to the conduct of a hotel employee and the unsafe environment that resulted from it. I have stayed in many hotels over the years and have never encountered behavior like this from a front desk employee. Guests should be able to feel safe in a hotel, especially late at night. Unfortunately, that was not the case here. I hope management and the brand take this seriously and ensure that future guests are not placed in a similar situation.

Parking was convenient and well lit. You have to walk past the smoking section to enter the building, the breakfast area is adjacent to the smoking section so we couldn't partake of the continental breakfast. Our original room, a Jacuzzi suite, had "an AC intake valve that brought in air from the smoking area" according to the front desk person. His solution to us not being able to stay in our room was to downgrade us to a basic room as far from the front as you can be, and give us a $7 discount. Online it was a $15 difference in room price per day and we were there for 3 days. So instead of being conveniently on the first floor, we had to use the elevator and walk to the other end of the building. I'm third trimester pregnant. The other room was adequate but we would have stayed somewhere else if we had known.

First time I stayed here my wife and I. Quiet and had breakfast. Clean room. May return when I come through here.

Room was not room reserved and was dated. Office chair was broken. Mini frig made loud noises.

The parking was perfect. I didn’t rate breakfast because we checked 5:45am. But overall loved our stay.

Staff was nice but room needs help. Clean but fridge doesn’t work and sink is slowing draining. However the electric window shades are nice, good flooring, quiet——bathrooms are needing updates desperately

Clean room but thin walls...and if I could make one change it would be to have all the lightbulbs be the warm light, instead of the cold white light (it felt like a sterile hospital vs a warm inviting space).

First off if you have a nice car it will get broken into. They have no cameras so they get off free. Breakfast was horrible. Rooms were decent and gym wasnt bad.