Lapland Hotels Ounasvaara Chalets Reviews

I have just returned from this property after spending 4 nights on a Tui package and felt the need to write a review as some of the reviews I read before we went weren't great and I was quite apprehensive about it - especially with the cost of the holiday but, I really don't have many negative things to say.... The trip was very well organised by Tui and the properties were as expected so I'm surprised at how 'horrifed' some people were. The chalets are very cute and cosy - the heating is so good we had to turn the radiators off at night. Yes it is basic but it is clean, well appointed and met our needs perfectly. There is a small kitchen area with a fridge, 2 plate hob, microwave, plates, bowls, cups, glasses and cutlery along with a kettle and a coffee maker. The bathroom is more like a wet room - the water does flood out of the shower unit when you are using it but, as soon as you turn the shower off, it flows back down the drain so, don't put towel or clothes on the floor and it's fine! The sauna is also in the bathroom. The kids bedroom area is up quite a steep set of ladders and probably only comfortable for smaller kids (my nephew is 6 and it was fine) as the ceiling is quite low but he thought it was great - there is a safety gate at the top of the steps to lock too so quite safe up there. The other beds were two singles (although wider than UK singles) and this is where the only negative comes in - they weren't entirely comfortable and the pillows were awful... very flat and you only get one each - maybe ask at reception for more and that might make a difference??? The breakfast included was brilliant and not sure how some people claim they couldn't find anything to eat!? It is buffet style and opens at 7.30am every day. Cereals, various breads, croissants, toast, cakes, biscuits, yoghurt, fruit, various jams/chocolate spread etc. Decent cheese/meat cold selection and the hot food was constantly topped up and always warm - bacon, scrambled egg, little weiner sausages, beans, potatoes - it was all delicious and can't fault anything (certainly not choice or quantity) The area just outside the hotel is great for kids to sledge and there are many sledges around that you can just pick up and use. The location is beautiful and there is a ski resort across the bridge but, no public transport really so taxis needed if you are going anywhere and they are quite expensive (although quick, efficient and clean) and reception are happy to book them for you - Uber has also recently started there and you can use your normal UK app too. There is a small supermarket around 20 min walk away. Taxi to city centre cost around 20 Euros one way and Santa Claus Village around 35 - 40 Euros depending on the day and time I think..... All of the staff were really nice and friendly and there is a snack menu at the bar which consists of burgers/fries/toasties etc and, there is a buffet dinner every night (not sure of the cost as we didn't eat dinn