Although the room was relatively small, the hotel staff were all very friendly, some of the best staff I have interacted with. The hotel was in a very practical location for London, being on Kensington High Street. It was walking distance from Joe & the Juice, Uniqlo, Whole Foods, the tube station etc. The staff were always there at any time, providing me with a wakeup call when I needed one, or to guide me if I needed any directions. They also showed me how to use the Tube, and the room was always cleaned properly. I thoroughly enjoyed my stay at Hux, and would definitely recommend it to any traveling to London, who would like to experience a unique boutique hotel experience.