Hotel Mercure Gdynia Centrum

A nice enough hotel, close to the harbour and beach . Staff were very friendly. Would happily stay again.

Recently booked a stay here to attend the Opener festival, I had an initial booking for 4 days, however I cancelled as I needed to change the booking details. Through cancelling and re-booking, I accidentally booked for June instead of July. I didn't realise this had happened, until I randomly saw a charge on my card statement for a nights worth of accomodation. No explanation, no warning, not even a courtesy welfare check or call. After I emailed to try and rectify this issue, I was advised that no refund could be issued as it had affected their sales and revenue. This was despite the fact they have plenty of sold out weekends to come and being a loyal Gold Accor member. Very disappointing service, especially for something that was a human error and a genuine error and oversight.

Ok but not super. Rooms are ok ..airco is in the room, but seems not to be working..not cooling down . When I was staying thete was no internet in the rooms, only in the main lobby. They didn't tell at check inn. So you reach ypur room and no internet..you have to call or go down. Would have been better if I've been told at check inn. And be honest about it: don't say " perhaps tonight" when you know it wont be working

Was given a tiny room & told it was a prestige room. Managed to change to a slightly larger room for the rest of our stay.

We have been on this hotel for a weekend. Hotel have old rooms and fix room, but is clean, the crew is nice and really helpfull, always with smile. In room is fridge and tea/coffee and water nook, really is plus for this. In my room is problem with tv the tone is first then after a while is vision. Parking is really little and only first guests can left car there. Mercure is good located with nice view.