Renaissance St. Augustine Historic Downtown Hotel

It was our first time staying at the Renaissance Historic Downtown Hotel. As we pulled in, we were Approached by the valet, who was very polite and kind. We walked into the lobby side door in immediately. There was a very pleasant and refreshing smell throughout the hotel. We immediately began to notice the decor which was very unique and impressive. As we approached the front desk to check in, the receptionist who was a young man, was very prompt and polite, and willing to share information about the area. As we went up to our room, we couldn’t help but notice the beautiful decor as well as how clean the environment was. I have been in the commercial cleaning business for over 30 years and pay attention to detail. As we opened our room, we were very impressed once again with how clean the room was and how nice the room was. To sum up this, my wife has put this on her list as her top favorite thus far and we have visited over 12 times. Thank you so much for making my wife’s 58th birthday. We had a wonderful experience

Horrible stay on my anniversary. No water pressure and the water would not get hot. Bed was terrible like laying on plywood. Pillows should be thrown away because of the lack of filling. It was like sleeping on a dish rag. TV remote did not work at all. Honestly I have no idea how anyone could be happy with this establishment.

Lovely, but not really worth it. Overall, I'd say our stay was okay. I feel for the cost, there should have been more amenities included. For example, parking, decent coffee, and nicer toiletries. Everything was immaculate and the beds were comfortable enough. We were on the first floor (probably because we booked at the last minute) so having a balcony wasn't as nice. As well as it being noisier, because we were right inside the doorway to the lobby.

Beautiful hotel, close to everything! This is a beautiful new hotel built to look like a famous historic one in Saint Augustine. Everyone at the hotel and the attached restaurant were incredibly friendly and extremely helpful. The location is perfect! A quarter of a mile walk and you are right in the middle of historic Saint Augustine. We’ll definitely stay here again!

The Hotel and our hotel room was very clean. At times it was very cold and not possible to warm it up at any time. We missed not having 24-hour coffee in the Reception/Lobby. Having Starbucks instead made us feel like the Hotel/business desperately had to try to squeeze every dime out of you/us. Liked the "clean water feature" where we could fetch drinkable water. We gladly pay more for "free breakfast" (with real eggs and fresh fruit). Take a look at The French Quarter Inn, where we stayed in July 2025. Loved their concept of breakfast and Wine-Cheese in the afternoon. Staff were wonderful everywhere in the Hotel and Restaurant, Renaissance Hotel that is/was.