Saint Charles Hotels with Pools

Nice clean convenient pool is open pool is clean nice staff

很方便. 各方面都不錯。

This was easily the worst hotel experience I have ever had. For context, I have Marriott & Hilton status, travel extensively for work and personal, and regularly stay at a mix of budget hotels and luxury hotels. I've stayed at other Fairfield Inns, and generally like the un-fussy design, reliable wi-fi, and free breakfast. I booked this hotel as a last minute mini-getaway with my boyfriend to use my Bonus Award night from my credit card. We got to the hotel around 6p and noticed that the grounds looked over-gown and untended. When we checked into our room (105), the room smelled a bit stale, there were water stains on the bedroom ceiling and mildew in the bathroom ceiling, but we decided to ignore it since it was just for the night. We went out to dinner and got back around 9pm and tried to watch TV, but it wasn't working. When we called the front desk, he tried to fix it, but ultimately gave us a new room. We moved to our second room (136) and the internet to the TV still didn't work but we managed to get some cable channels working. After about 20 minutes, we got a tornado warning on our phones and it started to pour outside. We quickly noticed the ledge above window in the room was leaking, so my boyfriend grabbed a couple towels to soak up the water. The towels were drenched in minutes, at which point he went back to the front desk to tell the attendant about the issue. The attendant muttered in disbelief, so he came to the room to check and once he saw the leaking told us, ”you cannot stay here it is risky. I will get you another room.” At this point, we pack up and head to the lobby where the systems have all reset because of a power surge. There are other guests huddled in the stairwell due to the tornado warning. After approx 15-20 minutes, the system is working again and we are given a key to our third room of the evening (104). The first thing we do in this room is check the windows, and sure enough, the windows are also leaking. We immediately go back to the front desk to tell the attendant and he says to us ”Many of the rooms are leaking, please stay in your room.” We went very quickly from ”you can't stay in a room with a leaking window because of safety” to ”everyone is complaining, so deal with it.” We ultimately left the hotel in the middle of a severe thunderstorm and tornado warning because staying in the room was unsafe. I'm never staying at a Fairfield Inn ever again.

First impression: yes, the property is slightly old and could use some updates. At the end of the day, a clean bed in a cool room more than makes up for it. The front desk staff was incredible; I remember Jessica the most because she gave me some fantastic recommendations for local restaurants! The maintenance was very helpful when I needed to figure out my TV and Carrie makes a fantastic old fashioned!! Housekeeping was every two days and they like to start early, especially as we saw many guests leave without physically checking out so they weren’t able to know who was still here. It’s always a pleasure!

The Hampton Inn & Suites Chicago / St. Charles hotel is nestled in the western suburbs of Chicago, Illinois in the scenic Fox River Valley. The northern most town in the area known as Tri-Cities of the Fox Valley, which also includes Geneva, Illinois and Batavia, Illinois. The city of St. Charles, Illinois is less than an hour from Downtown Chicago and is convenient to all of the areas’ major airports. Whether traveling to our naturally charming city for business or leisure, there is something in St. Charles Illinois for everyone.Our Hampton Inn hotel is only minutes from picturesque Downtown St. Charles, where visitors can walk along the Fox River and discover our quaint antique and boutique shopping districts, experience our history, attend a live theatre performance, or enjoy a variety of cuisine at the local restaurants. Cruise the river from nearby Pottawatomie Park on a paddlewheel riverboat or explore on your own by renting a bike, canoe or kayak.The Hampton Inn & Suites Chicago / St. Charles hotel in Illinois is only a short drive from all of the Fox Valley's attractions. Shop nearby at Charlestowne Mall, Geneva Commons and Chicago Premium Outlets or attend an event at the DuPage Expo Center, Kane County Fairgrounds or Lamplight Equestrian Center. Bring the family to a Kane County Cougars baseball game or visit us for Sisters' Weekend in April, Bloomington Gold Corvette Show in June or our award winning Scarecrow Festival in October.Whatever it is that brings you to St. Charles, the Hampton Inn & Suites Chicago / St. Charles Illinois hotel deluxe suite accommodations and midwestern hospitality will make you feel right at home! Guests at our Hampton Inn hotel will enjoy a complimentary On the House hot breakfast, complimentary high-speed internet access and use of our indoor swimming pool, exercise facility, business center, meeting space and 24-hour Suite Shop.Spacious guest rooms and studio suites at the Hampton Inn & Suites Chicago / St. Charles Illinois hotel feature a large workspace,...