Hôtel Furania

On arrival lift not working - 2 floors up to reception. No staff on arrival at 1730. Keys labelled and left at reception as advised by WhatsApp. Could not connect to WiFi. No staff available to advise. TV volume not working on HDMI connection. Attempted to phone someone on room phone but also not working. Contacted someone using mobile. Said they would be there in 20 mins. 90 mins later no show. Don't know after as went out. Went for €11 breakfast at 0900. No eggs, meats, orange juice or non-prepacked cheeses. 1 roll and 1 pan de Chocolat. No staff in attendance to replenish. A receptionist eventually appeared at 0945 with orange juice after we had finished. On leaving told lift was working. Unbeknownst engineer was working on it and I member of party got stuck in it. Hotel location excellent for city centre.

A stone's throw from the Hôtel de Ville, the hotel Furania's location is perfect, yet be aware that the rooms are fairly basic and small. At 54 euros a night, this is an absolute bargain, though. The one-way streets mean that you have to be aware of how to get to the garage door and then you need the entry code via the intercom while blocking the narrow street to another motorist, yet if you can see past this, this hotel is perfect for you. The dining room is very clean, and the breakfast fayre is pretty good and cheaper than Ibis, etc.

The property where we stayed was very unclean and lots of dust under the beds. As we arrived to our room, there was an incident where a person was thrown out of the room. She was shouting and the police arrived afterwards. For the whole stay, we didn’t had internet, it was very poor Wi-Fi, we had to go the reception and report it but they kept giving us lots of papers for the Wi-Fi which still didn’t work. Also the bathtub was blocked through out, we reported it but it wasnt a quick repair until we left. So we couldn’t have a proper bath. The whole room was not made for a holiday weekend for families, it’s only made for poor immigrants. I wouldn’t recommend anyone to go there because it’s not worth the stay and have poor conditions like we have experienced.

First, make sure you demand a room away from the street. It is very noisy on weekends at night, into the early hours, so a room out back is best. Very basic room. Like a motel. Cleaned well and staff very helpful. The tram from the train station takes you there (Hotel de Ville stop)

We were in Saint-Etienne for the Rugby World Cup. This hotel is ideally located to the city Center. Tram rides to the stadium were very convenient.