Radisson Blu Hotel, St. Gallen

Great stay despite a misunderstanding regarding number of guests in the family room (upgraded to junior suite😉) Overall pleasant and helpful staff, with the exception of one… Easy access to public transport.

This hotel is not just in the centre but not too far, it's still in walking distance. The railway station is also not too far. The room was clean with the minimum what one needs. I didnt have too much contact with the staff so cant say anything about it

The cleaning service un professional the room furniture old with bad smell the service and communication was not up to the level

Pros: 1. Good location away from the busy area of the town yet in close walking distance to the main market place, museums, restaurants and other attractions. 2. Decent breakfast offerings. Good attentive hosts who do their best to ensure your day is off to a good start. 3. Complimentary pass to access a local gym nearby. The hotel’s own fitness center is really next to nothing and consists of a couple of pieces of basic equipment. Cons: 1. As many reviewers have previously mentioned, the air conditioning system is pathetic to say the least. The window wouldn’t open fully. Be prepared to sweat a lot if the weather outside is warm. For this reason alone, I wouldn’t return here as a guest at least in the summer. 2. Experienced something extremely worrisome around 1:30pm Saturday afternoon on the day before my departure. Was working in my room with the privacy requested sign posted outside my door. Heard a quick soft knock immediately followed by the door lock being unlocked. The door then was pushed open till it was stopped by the security latch that was engaged at the time. I ran to the door and saw nobody through the peephole. Opened the door and went out to the hallway. Whoever tried to enter the door was long gone. Called the front desk about it who nonchalantly offered to make me a new key if wanted. I guess unwanted illegal entry to guess rooms isn’t something surprising or alarming to the staff. I felt that I couldn’t trust any of the employees there. Provided my feedback via the customer survey requested by Radisson after my stay.

A very good stay at this hotel, close to the Olma exhibition centre, yet good for access to the town centre. Great staff, very helpful at all times - nothing was too much trouble. Excellent rooms and facilities.

It was a fantastic vacation. Special thanks to Mathisha, from the bar THE BAY. A great guy who gave a perfect service, gentle, kind and should be a BIG BOSS. Dinnka is a great supervisior, very greeting, smily and hospital.

An excellent service provided by the hotel staff. The breakfast was exceptional with a wide range of fresh products. The room was spacious and pristine clean. The stay was perfect. I will stay at this establishment again.