Mary Javaudin
July 17, 2023
Our stay was very disappointing. We opened the door to our studio no. 28, the smell of dead mice or rats coming from the bathroom was horrible to bear. We turned on the television, nothing worked at first then we found 3 or 4 channels: we notified the staff at reception who had to come and see... nothing was done.
The shower not clean: hair and dirty joints plus completely oxidized and rusty shower head yuck! a wet towel was drying on the heated towel rail!
We just slept from midnight until 6:30 a.m. when we had to make our own bed. Never before seen, we are used to traveling... we have never had to make our bed which was on a low base with four slatted legs!
In the morning, we did not have bowls to have our breakfast. (just 2 mini cups in the cupboard) and the kettle bottoms with scale.
We are really disappointed! we had to go and have breakfast elsewhere!
It was the gentleman’s birthday, it wasn’t a nice memory! We who came to spend 3 days in Montpellier Sète!
We request reimbursement for our stay and count on your good understanding and commercial respect!
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