Hotel Saint Louis, Autograph Collection

The room was not ready until 7:00 pm. Staff is super friendly and helpful. Hotel is beautiful and clean. Bedroom for premium king suite is quite small. Pull out sofa uncomfortable as you fell all the springs. Shower tub combination is weird! Shower head is raised so high and you can't back up or you fall in the tub. Bed is extremely uncomfortable and hard. Pillows are thick but firm. Hotel was quiet but street noise was loud for a while with cars racing down the street. Valet took about twenty minutes to bring the car

The property was beautiful and well maintained. The staff was very helpful and friendly as well as making us fell we were a priority

It is tradition for my sons and i to attend the Cubs Cardinals game and spoil ourselves in a fancy hotel. It had been 3 years because of medical issues on my part. I chose this hotel specifically for the ambiance, swimming pool, upscale hotel room amenities, city view, and valet parking. Unfortunately we arrived at a nice hotel surrounded by empty vandalized buildings, there was no where to park to get valet or check in, so no good parking options except sketchy parking garage across the street. When arriving to the hotel room our city view was an abandoned vandalized building. Our toilet was supposed to have a bidet, but it did not work. There was a tv in the bathroom did not work. There was a record player but alas it's Bluetooth did not work. In the morning I was excited to use the rooftop pool but only found a unkempt pool that had a broken filtration system, the seats and floor had dirty boot prints on them, and the view was a closeup of vandalism spreading in St Louis. A positive is the lobby, halls, and rooms were clean. The staff that welcomed us at check in were nice and the doorman this morning at check out was kind. It saddens me leaving this review but upscale pricing should have upscale working amenities that make you feel relaxed and spoiled. Next time we will just drive 5 hours back home rather than stay here. 😞

We stayed here for a quick weekend getaway, and it was great. Room service was quick, pool was heated. And walking distance to food and activities made things convenient . Overall great stay. Record player in the room was a nice surprise.

Amazing stay would stay again. Pool was okay could’ve been bigger, it’s very small. Stayed for one night!

Our stay has been wonderful except for the fact that our room never gets cleaned and the only other complaint is that although it is advertised as handicapped accessible in the bathroom the shower has no grab bars and no seating in the shower. The other drawback on handicapped accessible is the front doors in the lobby have not got one that is easily available for the handicapped.

Staff was so friendly and helpful. Beautiful room with Comfy mattress and pillows; saweet bathroom with warm (toilet) seat. Delicious made to order breakfast.

THIS IS A VERY NICE HOTEL. EVERYTHING WAS GREAT!!!! WILL DEFINATELY STAY AGAIN IF IM IN THE AREA. LOVE LOVE LOVEEEEEE!!

We had a wonderful time in St. Louis taking a little weekend trip. Our tv wasn’t connected and our phone wasn’t working, but they got it fixed immediately! No other problems besides that. The restaurant was delicious and we enjoyed the pool, although our time was cut short due to windy/cold weather.