Domaine du Mas de Pierre

Traveled with my family: the staff was welcoming, the rooms were better than expected; everyone was friendly and we would definitely return!

It was bad weather so took 1 year old to indoor pool. Following day told only allowed kids in indoor pool after 1pm. Following day told kids not allowed in indoor pool at all. Very child unfriendly.

I literally teared up leaving. We had a superior room with a beautiful terrace that had a gorgeous olive tree hanging over. We would sit out and have wine and cheese every evening. The room was clean and spacious. The service from when we arrived with the valet to housekeeping was first rate. The restaurant is beautiful and the pool is so well maintained. There are so many gardens to explore as well. This is a place to relax and feel at peace. Will definitely return.

Lovely hotel in a beautiful location. The room was spacious and very tastefully decorate. It's on the hill (mountain?) and the whole surrounding is very tranquil. Helpful and friendly staff. Everything was perfect.

This hotel is incredible- from the amazing staff to the 4 pools to the world-class spa and the delicious restaurants

The positives: The property is beautiful and is within easy reach of Nice airport. The Lagoon area is really cool for kids and our son had a great time there. The negatives: The experience is somewhat ruined by the feeling that you get of getting ripped off at every corner. A few examples: Breakfast (average at best) is €40. Basic cocktails are €27. A pint of beer (Moretti is the only thing they have on tap) is €16! Kids meals are €29. Biker hire starts at €50. This honestly really ruins the experience when you constantly have to double check how much things cost. Trying to rip customers off just breaks the trust. It is also self-defeating - charge me €8 for a beer (expensive) and I'll have 3 - Charge ,€16 and I will have none. Service was below any reasonable standard as well. When we arrived at the hotel we realised our phone didn't have a cable connecting to it so it didn't work. We had to ask for it to be fixed 4 times before somebody came, and every time we had to go to reception because we didn't have a working phone. The receptionists also don't have basic information. What was even worse (and the reason I am taking the time to write this review) is that on our checkout day they had an event taking place, and they really wanted all the guests to leave as quickly as possible. Closing the pool at 12pm and telling us "check out time is at 11 and not a minute more!" when we enquired. The bar at the lagoon never even opened that day. Very disappointing.

Lovely stay in the off season at this hotel. Arguably one of the best hotel rooms we’ve ever stayed in, you notice the 5 star rating in the quality of the grounds and staff service. I recommend spending a bit more for the bigger rooms as these come with additional perks such as allocated beds by the pool, which in high season I can imagine provides peace of mind. Spa facilities and our massages were fantastic and we enjoyed our meals at the two restaurants on site (we personally preferred the food selection at the cheaper one funny enough but nevertheless enjoyed the experience of both!) Staff are truly fantastic - when you check in they walk you directly to your room (pet peeve of mine is when hotels just let you wander with all your baggage till you find your room) and you receive an introduction on the grounds and how the shuttle into town works which was very informative. During our stay my time of the month arrived and the ladies collected a little sanitary supplies bag for me to save me having to leave the hotel, really lovely of them and I am very grateful. You definitely feel they care about your experience and are happy to help where they can to ensure you get the most out of your stay. We will definitely be returning, hopefully in warmer climates and for a longer duration!