Guest User
October 14, 2023
Outraged. I lived this time (not the first) for 7 days. On the second day (and it’s October) the batteries became cold. “We decide, now we’ll bring a heater.” After 2 reminders they brought a microstove, which failed to cope after 2 hours of operation at maximum speed. She asked to be moved. By sending another number. I arrive, and there is a wide open window (in the rain, wind and bad weather. Just the thing for a frozen person. They moved me again. I lived for another 3 days and today the radiators are ice cold again. “We’re deciding.” Yeah, I’m asking for 2 heaters, taught by past experience. Remind I had to do it twice again, no one in the hotel is in a hurry, neither the maids, nor the kitchen, nor the reception. After half an hour (of course, it didn’t get any warmer during this time), they took away the second heater, and when I asked whether, having been fined twice, I should bring it in as a replacement. apologizing a bottle of wine to a guest, for example, they laughed in my face. If this happened in Syzran or Lyskovo... but the hotel is located in the most beautiful and expensive district of St. Petersburg.
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