Le Saint Remy

Great location, lovely room and bathroom, good facilities. For me not quite 5* as the whole experience felt “corporate”. We also had an incredibly bad - and expensive - meal in the restaurant. I ordered a fillet steak, medium rare and got a hard, charred inedible lump of meat. The hotel explained that it’s impossible to cook a steak medium rare so they gave me this one! Go, enjoy the stay, avoid the restaurant - there are many excellent ones on the doorstep.

A first class hotel with excellent, attentive service My only complaint would be breakfast. We went down to get a coffee and croissant and the bill was 70 euros. Maybe our mistake for not asking but we were not informed

We dined at the restaurant which was definitely not 5 star level. Amuse bouche delicious. Pea vichyssoise contained bottarga which gave it a very unpleasant taste - the bottarga was not included in the description on the menu. Tuna tataki and lobster starters were extremely poor. Main course of beef was so tough that it was inedible. A problem with lights flashing on an off and ABBA playing did not enhance the dining experience. Sadly a totally forgettable meal which will not be repeated. 5 star prices for 2/3 star food and ambiance.

Definitely not 5 star. 2.5 at best. The staff, and most of all the owner, need to go stay at a Four Seasons for at least 1 night to see what they are missing. They've a lot to learn. An owner, who was ever present, never even said hello. The "villa", is no villa at all. Rather a small older building with one bedroom, kitchen, dining, and living room, with two much newer outbuildings attached to it with bedrooms and pool. It's main living area is in glass off the kitchen, between the three buildings. They should call it "the annex" instead of the villa, as it is behind the hotel and awkward.

Wow. Just wow. My partner and I recently returned from an amazing 4 day stay at Le Saint Remy hotel in St. Remy, Provence, France after an action packed week in Paris. From pre-visit requests to arranging drivers, restaurant, spa and other reservations to the on-site service and facilities, our experience was truly excellent. The location is superb. You can literally walk a few hundred yards to several restaurants, the Van Gogh trail and into the charming town. The hotel's restaurant, main bar and rooftop terrace bar were great. Both the indoor and outdoor pools as well as the hammam, spa and grounds were exceptionally clean and inviting. Our suite with balcony was perfect. Most importantly the STAFF - from the driver to the front desk to ALL servers - were truly memorable! To the extent you wanted to engage, they were exceptionally friendly, knowledgeable and endearing. We have been fortunate to have stayed in a number of 5 star hotels in the world. Hotel Le St Remy deserves it's stars!

This is a 5 star resort so admittedly, we had high expectations. The devil is certainly in the details and this hotel needs to upgrade its standards to meet the typical 5 star expectation. In the end we found ourselves focused on the miss of small details that would have really made our stay excellent. The positives: The rooms are beautiful. We loved the spacious bathroom (did the premiere room w bath and shower). They have Dyson hairdryers. The products they use are excellent. The outdoor courtyard area is beautiful as is the pool and rooftop. The staff are amazingly helpful and friendly. The spa is wonderful, highly recommend taking advantage of the amenities there including a massage, heated pool, gym, and steam room. Lastly, the location is perfect. For the four star review, there were several things that could be improved: 1. You are not able to control the temperature during the day (it’s locked) and it won’t go below 19. At night, it gets warm as the duvet they have is very thick. We ended up taking it out of the cover and just sleeping with the sheets and the window open. 2. Our room was facing the street which was the center of the town. So naturally there will be noise with windows open. Just something to consider when getting a room. 3. Things were not restocked daily. For example, the shampoo is on the wall and was empty. The milk used for coffee wasn’t replaced both mornings we were there. I used an espresso glass and took it downstairs as we were running out the door and it wasn’t replaced. 4. Wi-Fi coverage is slow and shotty. 5. This is nit picky but no streaming option so prepare (if you even need it) for the TV to be cable. 6. Probably the worst thing was that we looked forward to sitting outside w charcuterie and wine from our day in Chateauneuf du Papes. They wanted to charge a 35euro corking fee just to sit in the courtyard. It wasn’t busy and there are no other areas to enjoy outside (for whatever reason the roof wasn’t accessible via elevator but we used the back stairs. Not sure if we would have been allowed to or not but it was a nice way to get outside). So you may want to upgrade to a room with a patio. That being said, to have to upgrade for outdoor space at the price point we paid (in the end almost 800/night) is a bit excessive. This was probably our biggest disappointment. Again, with a five star rating, you come in with expectations and we were disappointed with things noted above. That being said, we loved our time in Saint Remy. With a few changes, this hotel can certainly be the five star rating it has.

Beautiful. Airy. Decor is French fresh with modern touches of texture and high end details ..as if the winds of North Africa kiss this sweet Provence traditional building. Gorgeous bathrooms, fabulous staff (thank you bar team..and the woman how had some Spanish connection really stood out too) from evening bar to morning service and front desk. We were there in November and some of the town's restaurants had closed for the season, however there was plenty to do and see. The hotel provided me some vegan options at breakfast. Restaurants were harder to find...one night they secured us a vegan reservation but turned out when we got there, they told us n' c'est posible, as all veggies cooked in butter. But the hotel did try... Loved our big room looking out to the town. However the heat did not work and eventually we were moved to suite on the opposite side without the sweet view of the steeple/church tower. The dyson hairdryer was fabulous and made me think, perhaps I will splurge on one for my home. Parking was easy on site due to our time of year. However, I believe you give them the keys so they can move your car as needed. The images of the rooms are true to what we found. Bedding, towels and such are up to a very high standard. Bed was so comfortable. WALK Everywhere from this central location. Highly recommend.

nice and charming hotel, perfectly located in the heart of St. Remy. Welcoming and professional team at the front desk and valet service. Room in perfect condition, nicely appointed, nice rooftop bar. Disappointing was the Restaurant experience though, both for dinner as well as for breakfast which is absolutely not up to a standard of a five star hotel and the price we paid for our stay. The restaurant and its service was mediocre

I can’t enthusiastically recommend this hotel, especially considering the price and that it is a 5 star hotel. Several issues: the base room was small, there was an awful smell on our floor, and the walls were pretty thin. We were coming from another 5 star hotel and Le Saint Remy paled in comparison. No free breakfast, so I didn’t try it out. However, the staff was extremely friendly and the location was great. The availability of parking (20 euros/day) was also helpful.