Central Business District, 21009 A' Tatawoor Street, Salalah, Dhofar, 211, OmanView hotel details
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Guest Reviews of IntercityHotel Salalah
8.5/10
Very good
68 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities8.3
Service8.6
Cleanliness8.5
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All reviews(68)
Positive reviews(59)
Reviews with photos/video(6)
Great service(8)
Clean and tidy(5)
Negative reviews(1)
Safina Yaqub
Superior Room
Stayed in Feb 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on Mar 28, 2026
Brilliant, they say there’s no place like home. This was more than home , it was my home away from home. Adeeb was excellent at the service he provided, fantastic customer service and excellent communication throughout. Nacim shouldn’t have been there but was an honour meeting such individuals who provided nothing but exceptional, outstanding hospitality , respectful service and run the business / shift with excellent customer service care and support.
Will definitely recommend this hotel, an extraordinary team and overall 10/10 for customer service care, support , security and fantastic hospitality, facilities and communication throughout my stay. Worth the journey.
6/7
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your wonderful feedback following your stay at IntercityHotel Salalah.We are truly delighted to know that your experience felt like a “home away from home.” Your generous comments regarding our team members, Adeeb and Nacim, are sincerely appreciated and will be shared with them and the wider team, as recognition of this nature is highly motivating.It is gratifying to hear that you were pleased with the level of hospitality, service, communication, and overall care provided throughout your stay.We sincerely thank you for your recommendation and look forward to the pleasure of welcoming you back to IntercityHotel Salalah in the near future.Warm regards,IntercityHotel Salalah Management
R3lla
Superior Twin Room
Stayed in Jan 2026
Traveling with friends
4 reviews
7.5/10
Posted on Feb 5, 2026
We liked this hotel for the location and close proximity to the Sultan Qaboos Mosque in Salalah.
The reception staff were very helpful and friendly. We didn’t eat breakfast at the hotel. The hotel isn’t too far from the airport, which is also ideal and doesn’t cost much at all in the taxi.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at IntercityHotel Salalah.We are delighted to hear that you appreciated our convenient location, particularly our proximity to the Sultan Qaboos Grand Mosque in Salalah, as well as the easy access to the airport. We are also pleased that our reception team contributed positively to your stay through their helpful and friendly service.Your kind comments are greatly appreciated and will be shared with our team as encouragement to continue delivering excellent service.We look forward to welcoming you back again in the near future.Warm regards,IntercityHotel Salalah Management
Guest User
Superior Twin Room
Stayed in Nov 2025
Family
1 reviews
10/10
Outstanding
Posted on Jan 4, 2026
Clean, comfortable and spacious room. Fixed shower head in the bathroom is not the best solution.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We’re delighted to hear that you found your room clean, comfortable, and spacious.We also appreciate your comment regarding the fixed shower head. Your feedback has been noted and shared with the relevant team as we continuously look for ways to improve our guests’ comfort.We truly value your comments and hope to welcome you back to IntercityHotel Salalah in the near future.Kind regards,Management TeamIntercityHotel Salalah
Guest User
Superior Room
Stayed in Nov 2025
Couple
1 reviews
7.0/10
Posted on Dec 18, 2025
Service was excellent but have a great potential on focusing on the cleanliness.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our service to be excellent.At the same time, we truly appreciate your comments regarding cleanliness. Please rest assured that your feedback has been shared with our housekeeping team, as maintaining high cleanliness standards is very important to us.We value your input and hope to welcome you back in the future to provide you with an even better experience.Kind regards,Management TeamIntercityHotel Salalah
Ali Alblooshi2
Superior Twin Room
Stayed in Jun 2025
Couple
18 reviews
10/10
Outstanding
Posted on Aug 1, 2025
Nice place for family
Response from Property: ear Valued Guest,Thank you for taking the time to share your feedback following your stay at IntercityHotel Salalah.We are delighted to hear that you had an outstanding experience and found our hotel to be a nice place for families. Your kind words are truly appreciated and will be shared with our team.We look forward to welcoming you and your family back again in the near future.Warm regards,IntercityHotel Salalah Management
Guest User
Superior Room
Stayed in Oct 2025
Solo traveler
5 reviews
8.5/10
Very good
Posted on Dec 28, 2025
Good value for money. even though hotel was a bit dated.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We’re pleased to hear that you found IntercityHotel Salalah to be good value for money.We also appreciate your comment regarding the hotel’s condition. Your feedback is important to us and has been noted as we continuously look for ways to improve and enhance our facilities.We hope to have the pleasure of welcoming you back again in the future.
Guest User
Superior Twin Room
Stayed in Apr 2026
Traveling with friends
46 reviews
7.5/10
Posted on May 28, 2026
Nice hotel good service
Response from Property: Thanks For Review
Ahmed al bulushi
Superior Room
Stayed in Dec 2025
Business traveler
15 reviews
8.0/10
Very good
Posted on Jan 24, 2026
Stay was okay nothing special.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at IntercityHotel Salalah.We are pleased to hear that your stay was satisfactory. At the same time, we regret that we did not fully exceed your expectations on this occasion.Your comments are valuable to us, as they help us identify areas where we can further improve our services and guest experience.We hope to have the opportunity to welcome you back in the future and provide you with a more memorable stay.Warm regards,IntercityHotel Salalah Management
Guest User
Superior Twin Room
Stayed in Jan 2026
Family
1 reviews
9.5/10
Amazing
Posted on Feb 19, 2026
Great place to stay
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at IntercityHotel Salalah.We are delighted to hear that you had a great stay with us. Your kind words are truly appreciated and will be shared with our team.We look forward to welcoming you back again in the near future.Warm regards,IntercityHotel Salalah Management
Guest User
Superior Twin Room
Stayed in May 2023
Other
1 reviews
9.5/10
Amazing
Posted on Jun 30, 2023
The hotel has a great location. The staff is friendly and the breakfast has a big variety of food. The room is very clean but the only problem is that the hot water takes time.
Much recommend! I enjoyed my stay
Response from Property: Thanks Four Review
japoman
Superior Twin Room
Stayed in Nov 2025
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jan 14, 2026
Although we arrived late at night, the wonderful, smiling welcome soothed our travel fatigue. I was deeply moved by the true essence of Omani hospitality. The room was spacious, clean, and immaculate. I ordered a tuna sandwich from room service, which was reasonably priced and delicious. They also quickly addressed a problem with the safe. The service was kind and humble.
I stayed for four nights, and each morning I enjoyed Arabic coffee and dates in the lobby, and the smiles of the front desk staff made me happy. It's a shame I didn't have time to try the spa. The rooftop pool, while not very large, was very nice. I highly recommend this hotel! I'd love to stay again!
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share such a beautiful and detailed review of your stay at IntercityHotel Salalah. We are truly touched by your kind words and delighted to know that our team was able to make you feel welcomed and relaxed, even after your late-night arrival.It means a great deal to us that you experienced the true essence of Omani hospitality through our service, kindness, and smiles. We’re pleased to hear that you enjoyed the comfort and cleanliness of your room, our room service offering, and the prompt assistance with the safe.We’re especially happy that your mornings with Arabic coffee and dates in the lobby became a memorable part of your stay — moments like these are exactly what we strive to create for our guests.Thank you also for your kind comments about our rooftop pool. We hope that on your next visit, you’ll have the opportunity to enjoy our spa as well.Your recommendation means the world to us, and we would be absolutely delighted to welcome you back again for another memorable stay.Warm regards,Management TeamIntercityHotel Salalah
Guest User
Superior Twin Room
Stayed in Nov 2025
Solo traveler
2 reviews
10/10
Outstanding
Posted on Dec 14, 2025
Super clean and very friendly reception staff.
On the top floor there's a gym and a small pool.
Near the main mosque and an area with shopping centers, restaurants, and banks.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and for choosing IntercityHotel Salalah. We are delighted to hear that you found the hotel super clean and that our reception team made a positive impression with their friendliness.We’re also glad you enjoyed the gym and pool on the top floor, as well as our convenient location near the main mosque and nearby shopping centers, restaurants, and banks.Your kind feedback truly motivates our team, and we look forward to welcoming you back for another comfortable stay.Kind regards,Management TeamIntercityHotel Salalah
Марина Родина
Superior Twin Room
Stayed in Nov 2025
Traveling with friends
14 reviews
10/10
Outstanding
Posted on Dec 10, 2025
Good breakfast, large room, iron, kettle, and hot water. Very friendly reception and bar staff. 10 minutes to the airport.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing your wonderful feedback about your stay at IntercityHotel Salalah.We are delighted to know that you enjoyed our breakfast, spacious rooms, and in-room amenities such as the iron, kettle, and hot water. It is especially pleasing to hear your kind words about our friendly reception and bar staff, as well as our convenient location close to the airport.We truly appreciate your recommendation and look forward to welcoming you back for another pleasant stay in the near future.Warm regards,Management TeamIntercityHotel Salalah
Guest User
Superior Room
Stayed in Dec 2025
Family
5 reviews
9.5/10
Amazing
Posted on Jan 3, 2026
Everything's fine. Breakfast could be better, but for its status, the hotel is fine.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found everything satisfactory during your stay.We appreciate your comments regarding breakfast, and your feedback has been shared with our culinary team as we continuously work to enhance our offerings. We’re glad to know that, overall, the hotel met your expectations for its category.We look forward to welcoming you back again in the future.Kind regards,Management TeamIntercityHotel Salalah
Guest User
Superior Twin Room
Stayed in Jan 2026
Solo traveler
4 reviews
9.5/10
Amazing
Posted on Feb 21, 2026
Good hotel, breakfast is also decent!
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at IntercityHotel Salalah.We are pleased to hear that you enjoyed your stay with us and that you were satisfied with our breakfast offerings. Your kind words are greatly appreciated and will be shared with our team.We look forward to welcoming you back again in the near future.Warm regards,IntercityHotel Salalah Management