Chapter House

Felt super scary at first with the cracking floor, tilted walls, big mirror, and 512 years history, but later the place showed its charm - very lively at night with people chilling at the backyard, nice restaurant on site, being right opposite to the Anne? Gate which leads you to the Salisbury Cathedral. I prob would choose to stay here again next time I visit Salisbury! Btw the staff are warm hearted and helped us deal with our Apple Watch forgot in the room. Much appreciated!

The male staff member who checked was excellent, throughout the whole stay. Unfortunately there was an older man on the staff, whose abrupt attitude and inpatients was verging on being rude. Shame had two separate incidents with him during our short stay. Shame let the side down. The breakfast layup was good. Just one criticism, If your offering yoghurt , fruit and cereals. There is a very good chance the guest might like to take advantage of the offering, before you rush out the pre ordered cooked breakfast, which my case was virtually cold once I had finished by yoghurt. Also serving Avocado and poached eggs on thin sliced brown bread, unfortunately becomes a soggy mess. Im not saying I didn’t enjoy what I had, but, if you check with ypur guest when you xan bring out the hot food first and serve them avocados and poached eggs on toasted sourdough would produce a nice crisp base.

This old place has character, super comfortable beds, and a great breakfast. Would definitely stay here again. Staff was also super friendly and helpful.

Always have a good stay here… The rooms are amazing. The staff are lovely and the breakfast is awesome

I would recommend to anyone. Friendly staff, clean room, great breakfast and well located.

Good location and simple check in, but the remainder was average to poor. Service seemed a chore, room was dirty, tiny and with poor and aged furniture. Not what was advertised. Breakfast arrangements needlessly difficult.

No hot water or heating. Despite attempts to fix the problem by the hotel, we had to check-out and find alternate accommodation. We understand boiler issues happen, but when the staff were questioned about it they were insistent there was not an issue. We did subsequently receive a refund for our booking and the Owner/Director did later acknowledge that there was a problem and sorry we had to endure the consequences.