Kuwait Palace Hotel Apartments

It was nice place to stay , clean and have nice pool, the rooms style and decoration were so amazing.

The pool was empty and the staff said it was full and ok to use which was not the case There were no towels in the room nor any toiletries I had to ask for a towel and they gave me only one but not any toiletries The bathroom had a leaked and the staff were rude with bad attitudes and would rather play on their phones I would not recommend staying but with a little care and some maintenance and some helpful staff there would be a massive improvement

Very super bad hotel in the world animal in beds dirty no service no help door not lock everything terrible i hope delate this hotel from your site

Liked the building location, service poor, receptionist rude,

I would not recommend anyone to stay at Kuwait Palace Hotel. Everything is run down and the amenities are close to none. You would expect at an apartment with a kitchen to have more than 2 plates, 2 forks, one knife and one spoon. I had to buy everything in order to use the one plate hub. There is no dish rack. The first night there was a flood in the bathroom which I had to insist several times to get fixed the next day. I could not take a shower as there was not enough running water for 2 days. The alarm went off almost every hour for the first three days until they fixed it. The new hired cleaning company were given limited supplies to clean and they did not have a vacuum cleaner. The cleaning company do not speak Arabic nor English, so it is difficult to communicate. Management expected me to use an app for translation to! I was given a renovated apartment the second week but the problems remained as the building has a plumbing problem. There are no sheets on the duvet. They expect you to sleep without and when you speak to management they promise everything, but do nothing. I was so happy to leave that place after 2 weeks. An absolute disaster and expensive at that!

Geez, the reception is nicely designed, definitely shows it has time and at least for me it looked like a middle eastern designed hotel so I was excited to experience how different it would be. Love the detailed walls and tiles but boy it needs refurbishing. Floor rags needs replacement, clothe paintings need cleaning, needs good scent in the hallway, needs separate rooms for smoking and non smoking rooms. The chairs and couch smells of cigarettes. No towel in the bathroom?? Good thing is the AC blew cold, the bed is big and pillows are decent. I like the loft upstairs bed, cool design like a tiny home.