NH Collection Salzburg City Reviews

Response from Property: Dear klim17,Thank you for choosing our hotel for your family stay and for sharing your experience. We are pleased to know you appreciated our convenient location and found the accommodations suitable.We are sorry to learn that the parking arrangements did not meet your expectations. Providing a comfortable and seamless stay is important to us, and your perspective helps reinforce the standards we strive to uphold.We value your feedback and hope to have the opportunity to welcome you again for an even more enjoyable visit.Warm regards from Salzburg.Astrid R., Guest Relations

Response from Property: Dear Aman Dhanoa,Thank you so much for your wonderful review and for your kind recommendation!We are delighted to hear that you had such a pleasant stay with us and that our front desk team was able to assist you with your daily excursions. I really appreciate your kind words! I would like to personally thank you for your time and your sweet words! It was a pleasure getting to know you both! Moreover, let me express my excitement that the guidance provided helped you visit Hallstatt and Lake Königssee.We are also pleased that you enjoyed our excellent location and found it convenient for exploring the area. Feedback like yours motivates our team to continue providing exceptional service to all our guests.We truly appreciate your support and look forward to welcoming you back for another memorable stay in the future.Best regards,Jenny G., Guest Relations

Response from Property: Dear helloitsmee,Thank you for sharing your feedback and for recommending us. We are delighted to know you enjoyed the convenient location and found your room clean and spacious.Providing comfortable accommodations in a setting that enhances our guests’ time in Salzburg is central to our service philosophy. We are pleased that your stay reflected this.We look forward to welcoming you again on your next visit.Warm regards from Salzburg.Astrid R., Guest Relations

Response from Property: Dear Dabao1030,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed a clean room, delicious food, and the warm assistance of our team.We are sorry to learn that the sound insulation in the family room did not meet your expectations. Providing a restful and comfortable stay is central to our standards, and we appreciate your feedback.We value your comments and hope to have the pleasure of welcoming you back for an even more enjoyable visit.Warm regards from Salzburg.Astrid R., Guest Relations

Response from Property: Dear Chua Seah Chin Kiah,Thank you for sharing your feedback with us.We are pleased to know you enjoyed the quiet atmosphere and found the location comfortably walkable to local attractions. Creating a relaxing setting while keeping guests connected to the area is important to our team.We appreciate your visit and look forward to welcoming you again soon.Warm regards from Salzburg.Astrid R., Guest Relations

Response from Property: Dear Manoj Ramchandani,Thank you very much for this wonderful review. We are delighted to read that you had such a positive experience at NH Collection Salzburg City.We are very grateful for your kind words and we are happy to read that you enjoyed your time in Salzburg during Christmas with your family.I hope that you had a wonderful time in Austria.It was my pleasure to welcoming you at our hotel and truly look forward to welcoming you again in the future!We wish you and your family all the best. With kind regards from Salzburg,Svenja A., Guest Relations

Response from Property: Dear Grace Chee Wai Ang,Thank you very much for taking the time to share your experience with us.We thank you for your appreciative words about our hotel at the near of the historical olt town and are very pleased that you liked our contribution to environmental protection so much.We would be honored to welcome you again as our guest on your next visit to Salzburg.Astrid R., Guest Relations

Response from Property: Dear Guest,Your kind words are highly appreciated. It's heartening to hear that you found our hotel both stylish and comfortable. Our aim is always to provide an environment where our guests can truly relax and enjoy their stay. We are extremely pleased that your experience reflects this. We look forward to hosting you again soon for another wonderful stay.Warm regards from Salzburg.Astrid R., Guest Relations

Response from Property: Dear Guest User,Thank you for taking the time to share your experience at NH Collection Salzburg City! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards from Salzburg,Svenja A., Guest Relations

Response from Property: Dear DerekB,thank you so much for taking the time to share your experience about your stay with us.We are very pleased that we could meet your expectations and you had a wonderful stay with us and you could enjoy your day after our varied breakfast buffet.It is a great honor for us to welcome you again as our guest on your next visit to Salzburg.Astrid R., Guest Relations

Response from Property: Dear Guest User,we would like sincerely thank you for taking the time to share your experience about your stay with us.We are pleased that you enjoyed your time in Salzburg and that we have been able to assist in making it special.Thank you for your kind words about our very friendly service and our great location. It was a pleasure to welcome you to our hotel and it will be our pleasure to host you again on your next visit to Salzburg. Astrid R., Guest Relations

Response from Property: Dear Ching Por,we would like sincerely thank you for taking the time to share your experience about your stay with us.We are pleased that you enjoyed your time in Salzburg and that we have been able to assist in making it special.Thank you for your kind words about our nice and helpful staff and our hotel with the walkable distance to many attractions. It was a pleasure to welcome you to our hotel and we look forward to hosting you again as our guest on your next visit to Salzburg.Astrid R., Guest Relations

Response from Property: Dear HOCHING,Your review has been noted with the utmost importance. It's heartening to hear that you found our receptionist welcoming and the cleanliness of our room to your satisfaction. However, it's deeply regrettable to learn about the situation surrounding the drink voucher. It's our intention to provide guests with seamless and enjoyable experiences, hence hearing about this unfortunate incident is indeed troubling.Please accept our sincerest apologies for any confusion or discomfort you may have experienced. We're committed to providing exceptional service and ensuring our guests' satisfaction. Your feedback is crucial in helping us maintain our high standards.Thank you for bringing this matter to our attention. We hope you will give us the opportunity to serve you better in the future.Warm regards from Salzburg.Astrid R., Guest Relations