Pearl Farm Beach Resort

From check in to check out, everything went smoothly. The staff are all nice and always willing to help you with your needs & requests. We love this full-board resort because you don't have to worry about anything! I highly recommend staying here for couples and families.

We had a really great experience at Pearl Farm Beach Resort. The service was excellent, and the transportation arrangement was smooth and well-organized. I definitely felt like I got what I paid for. The staff and crew were very accommodating, polite, and attentive throughout our stay. Whenever we needed something, they responded right away. I also appreciated how friendly everyone was, some of the crew even helped take our pictures, which made the experience more memorable. The food was also delicious, and we truly enjoyed it. I’m giving 4 stars for cleanliness because I noticed there was a bird’s nest in the Samal House we stayed in, and there were times when bird droppings were present in the area. I hope this can be improved for future guests. Overall, it was still a wonderful and relaxing stay, and kudos to the whole team for their hospitality and excellent customer service.

Always amazing. Everything from areival to checking out makes you feel important and taken cared of.

Hotel Services and Fascilities are great

Amazing resort

Pearl Farm is like a paradise. Everything is pleasing to the eyes and to the tummy! Lechon is available every night. Staff are very friendly, accommodating and quick to respond to every request. My only complaint is their social media, phone and email responses. They respond very slow or none at all. 1. I asked for a transfer from Discovery Samal Welcome Center to their Marina Wharf. They said they will send a van at 1pm but there was none. I followed up thru trip dot com messages, no response. I called their mobile number, declined! Guess what, they replied saying they were on lunch break! We were in a hurry because we need to be in their wharf before 2pm per their instruction. Nada. Good thing we were able to ask Discovery Samal staff to bring us to Marina Wharf. 2. Boat transfer from wharf to resort was cancelled due to big waves. I understand. We were told we will be traveling by land. We rode a van, lined up to be transferred via RORO (yes, the ship transfer) which took us 2 freaking hours just for lining up!! And another hour to arrive at the resort. We travelled for 3 HOURS just to arrive at the resort. We lined up with other RORO passengers - with and without vehicles. We are staying in a 5 star resort but they cant do something to make the waiting/lining up in the RORO be a little faster?? I saw the driver paying 20/passenger for riding the RORO (not verified). Cant the resort pay a little extra for a fast lane or something similar? Idk! Just rly disappointed bcos we were traveling with a 3yr old! Ofcourse I messaged them regarding this thru email and yes, they DID NOT REPLY AGAIN. I wanted to rate them 5stars but their communication with guests is so bad. I worked in a hotel and every message from guests is taken very seriously.