Don Gregory by Dunas - Adults Only

Andrew and Greta are a brilliant team in the pool .. I really enjoyed the 11am fitness sessions .. getting back to 100% health after cancer treatment so it was good gentle exercise , suitable for all ages ! The whole team at Don Gregory are brilliant Breakfast staff in particular but all staff were professional, courteous and friendly at all times , including their brilliant command of languages Loved the matching uniforms ( particularly the shoes ) , I just found that unusual . And the fact that the staff all seem to smile !! It all makes an enjoyable & relaxing stay

Wonderful hotel. Great location—transportation and shops nearby, yet not in the middle of a crowded hotel area. A pleasant surprise upon arrival—a minibar, beach bag, and flip-flops, along with a spa visit. We stayed in a duplex, which was very convenient—a bath with a shower on one floor and a walk-in shower on the other. Comfortable beds and a pillow menu. Towels are changed twice a day. Water and coffee capsules are regularly replenished. Sun loungers are not left for more than an hour, and then the towels are removed. Theme nights in the restaurant are fresh every day. The reception staff was always helpful and answered all questions. Overall, an excellent hotel with a convenient location and high-quality service.

Great experience at the hotel , it was clean and the staff was amazing … please note that I awarded the Excellent rating due to their staff …. People were amazing as they accommodate all my requests !! The room was good … I did not like the layout of the toilet and shower room … I felt that it lacks privacy …. The infinity pool was another factor that drove the excellent rating due… as it is heated and it’s located close to the gates that lead to the beach ️ Playa de las Burras ! I would like to mention the following staff that were very helpful : Celso, Carolina, Maria, Laura , Raul (Life saver and towels) , Rosita at the restaurant was outstanding!! Location is great as you can walk to San Agustin or to Playa Del inglés !…. And it has its own beach ️!!!!

Our second visit to this excellent hotel as all inclusive guests. Right on the beach (with very easy access to the beach). A lovely raised beach bar overlooking the beach and onto the glistening sea. All staff are friendly and some shine over and above, difficult to name but for us it was Hamilton, Chippy, Gersin (possibly incorrect spelling), Anna Marie (again first name may be wrong) - these people and others were always smiling and seemed to appreciate our efforts to always speak Spanish where we could. It should be noted that most staff speak Spanish, English and German. We stayed the last two weeks of September and although the sun beds were busy we always found one. We typically went down at about 9am. We stayed in a suite on the 8th floor this year (and a room on the 7th last year). The suite was better as it had a separate bathroom on the first level which kept the shower water enclosed in a room and provided a more private bathing and toilet experience! There was also a toilet and shower on the 2nd level. The second level was like a loft room, and was very airy with more great views of the coast. Both the lower and upper level had a wardrobe. There were quite a few hangers but we did benefit from bringing a few of our own. I find the bed a bit hard so usually I ask for a second duvet to use as a topper but I read on here someone had asked for a mattress topper so I did the same and the hotel duly provided. This made such a difference for me. My husband likes the firmness of the bed so didn’t have a problem. Being in a suite seems to come with extra privileges: spa vouchers, and a silver wristband which when I asked - was told we would be seen as preferential guests! The food selection is very good at this hotel. At breakfast there is always a choice of bacon, sausage, eggs and you can have fresh omelets made to your liking. Often there are American pancakes/ waffles. As you enter the restaurant there are a choice of fruit juices and also cava. Fresh fruits, sliced fruits, hams and cheeses and also a wide selection of pastries. Also yoghurts and porridge. There are also about 6 different milks, including skimmed, and soya. Tip: if you prefer decaf coffee and cold milk just ask for hot water and some decaf coffee - they will give you sachets. We tended to have lunch at the beach bar on site - it’s a limited but not tiny selection, pizzas, burgers, salads, a few tapas items: recommend the Gambas, and toasties. The restaurant is also open but we never went there for lunch. Dinner: again a great selection of starters and mains and cakes/ice cream in buffet style. Each evening has a loose theme: Spanish, Japanese (sushi), Chinese, Italian. But there is always something like pork or chicken on a carvery, fish, pastas, hot veg and potatoes of some kind (potatoes Ana, chips, sliced potatoes etc). Then you have a varied salad bar and sometimes little dishes of diced salad/salsas. Most evenings there is a good selection of ch

I’ll start by saying that we are very well travelled and we very rarely complain when we’re on holiday. We usually go with the flow and I don’t usually write reviews. I don’t know where the people that have written amazing reviews about this hotel have stayed because it certainly wasn’t the same hotel that we stayed in! Positives The views, location to the beach. The main pool is nice, warm and easy access. Some of the evening entertainment was good. The food at the pool bar, “Greg’s bar” was good and the staff were really nice at this bar. The cleaning ladies did a good job. Not so positive points. Oh where to start.‍♀️ We booked a superior room on the 9th floor, mainly because we liked the idea of the infinity pool and the private/exclusive sunbathing areas just for the guests on the 9th floor. We thought this would stop the rush to get sun beds at 9am as mentioned in other reviews. It didn’t. The infinity pool was for all hotel guests and the private solarium areas were filled quicker than the main pool area. The solarium areas were also quite a way from the main pool area and also meant going up and down flights of stairs. So a complete waste of money for us. We paid an extra £1k for this room for exclusive access to these areas and we didn’t bother using them. So what were our other perks for paying this extra you might ask. A bathrobe and slippers, iPod docking station, coffee machine that didn’t work, pillow menu and a meal at a restaurant that turned out to be a beach shack. Not worth the upgrade in our opinion. We booked half board and wished we’d of not booked this so called premium room experience and booked all inclusive instead. We arrived quite late on the first night and spent our first day getting sorted. I had a shower early evening and the water from the shower leaked from the bathroom area out into the main room, vertually to the patio doors and under the bed. I’ve attached pics. So for the rest of the night we were waiting for a cleaning lady to mop the water up and a maintenance guy to sort the shower screen, as it didn’t go all the way to the floor. Hence all water escaping. My Husband didn’t get a shower that night and we were late to dinner, so very little food left when we got there. The maintenance man said the shower was not fit for purpose. He put new seals onto the shower screen which made it impossible to open the screen to get in and out of the shower. This was Monday night. I had quite a heated conversation with a girl called Alina from guest experience who told me that the hotel was fully booked and we wouldn’t be able to move rooms until Thursday. To which I said so we can’t have a shower until Thursday??‍♀️‍♀️ She ended up saying that she would meet up with us the following day at 9am to sort the problem out. To cut a very long story short and after rather heated conversations, eventually we were given another room, which we moved ourselves to later on the Tuesday. No offer of help to move our belongings either.