Summer House Inn San Andres

I had one of the worst hotel experiences ever at this place. First of all, there was no hot water in our room, and at times, there was no water at all. We weren’t even notified about this issue beforehand, and when we asked about it, the staff casually said, "Oh, they didn’t tell you?" Spoiler alert: no, they didn’t. We stayed for 3 days and 3 nights, and the air conditioning was set to 18°C the entire time because of a technical issue that prevented us from turning it off. Despite asking the hotel staff four times to fix it, they completely ignored our requests. The technician only showed up the morning of our checkout. Imagine staying in a room with freezing cold water, a constant 18°C temperature inside, and 35°C outside. It was unbearable. To top it all off, there was a broken interior door, a clogged sink, and old, worn-out towels that were almost black from use. And honestly, I could go on, but I’ll stop here.

We felt at home. The care given by Rodney, Jennifer and all the staff is very welcoming. A clean, air-conditioned environment and a hearty breakfast. We used the Jacuzzi every day to cool off from the Caribbean heat. The location is a little far from the center, but the group walks made the time pass unnoticed.

Very clean accommodation, staff are helpful and polite. The facilities are comfortable. Breakfast is well served, but there could be more menu options, as the dishes are pre-set. To go downtown at night, you need to walk a bit (20 minutes), but I found it okay. The neighborhood is safe.

Very Nice place. Simple but clean and comfortable for a fair price.