Courtyard San Antonio SeaWorld®/Westover Hills

DONT BOOK IF YOU WANT TO SLEEP! Came back to visit family for the holidays, and stayed at this hotel because we have stayed here many times in the past and it has always been one of the cleaner hotels in town. It was always a pleasant, quiet stay in one of the nicer hotels outside the downtown area. But It has changed management, and it is no longer a relaxful stay.  I expected families with children running loudly down the halls because it is close to SeaWorld. What I did not expect was music being played through loudspeakers by the pool as early as 8 AM on some days going on until 10:30 in the evening on weeknights. I even called downstairs multiple times one evening when I wasn’t feeling well and was told that there was nothing they could do. I heard a baby crying in the next room while music blared at 10 o’clock at night, which is just inappropriate on a Tuesday. So if you have young children or are traveling on business or just simply want a good nights sleep, look elsewhere.

Love the bar in the pool

Room was dirty with other peoples hair in bathroom and on sheets. Pool was dirty but open. Charged for parking through 3rd party app. Some outside event was being held so parking was non existent even after I had to pay for it

check in was fast, room was very clean and cozy, great location. Close to Sea World, and the pool was very nice. Excellent stay.

A perfect hotel in every physical way. I had a problem with the charge that appeared on my card, but it was quickly fixed when I complained. Therefore, I suggest you check your card statement afterwards.

We love how close this hotel is to sea world! Newly renovated, parking was a bit of an issue due to something going on at hotel wish I would have known prior to arrival.

This hotel is under construction! None of the pictures on ******* match anything that this Hotel provides. Everything is outdated. I stayed with two handicap people. One of the elevators wasn’t working, so I was forced to push my handicap Sister to a working elevator while my father followed behind having a very hard time walking on his own with his walker that distance . It was the hard and inconvenient for me to try to wheel around my handicap sister and make sure that my dad would not fall around all of their construction this Hotel. Hotel does NOT match Marriott standards whatsoever! There were broken bathroom doors, washing machines in the area provided for filling ice, made it impossible for a handicap person to even get into! My dad couldn’t use his bathroom fan because of the loud noise it was making. They were cutting down palm trees directly over the pool area on Friday at 1 o’clock in the afternoon . I was horrified to go back and find my sister covered in sawdust! They just started cutting trees over her!I tried to speak with the manager, but as soon as I started this is not Marriott standards. She became extremely upset! I explained to her that I threw away chlorine bottles that were left out at the pool and both doors we let open on the pool maintenance rooms?! The hot tub outside didn’t work for $1600 I would expect a little more than what we received. The general manager was very very rude and disrespectful when we went voice or concerns. Very disappointed!

Room was clean and updated enough but could’ve been better. Main issue was no hot water! Tepid showers so if hot showers are important to you stay elsewhere.

The staff was extremely helpful and friendly. The hotel location to Sea World was close and only 15-20 min from the Riverwalk. The outdoor pool is very family friendly. The only recommendation I have is for the Bistro. The bartender was super friendly and not her fault , but our nachos and kids grilled cheese took over one hour to be delivered and it was cold. It would be better just not to serve food if this is how long it takes. Other than that, this is a great place to stay and I will stay again!