DoubleTree by Hilton Hotel San Antonio Downtown

The hotel is fantastic! Situated in the center of the city, very close to all sights. The pool is nice. Parking is $30

Good - better have a car to run around

Very good

Room was not clean, no shower curtain, broken phone, mold on wall, and they kept charging my card for parking

There was a roach, hallways had an awful smell, the rooms weren’t clean. The room also had an unpleasant odor. No free breakfast or parking. It’s old doesn’t smell good and you have to pay for everything, it isn't worth the price. When I went to complain they had a roach all I was told was “okay we will spray it down

You rent your room but then have to pay $32.00 a day for parking. It’s like mandatory due to the location. Super Hot Water or Hot water are your options when showering & there is no water pressure. Personal experience, 3 day stay . No one came to clean the room . I requested towels and the person who delivered the towels had a poor piss attitude when dropping off the towels at my door. The guy with the funny mustache at front desk was amazing and helpful . Cookies were always warm when ask for daily. I guess you get what you pay for but for a Double Tree HILTON I was let down.

Wasn't sure about the area; it looked quiet enough. If you look hard enough you can find scratches in the entrances and around the doorframes, which really brings down the look, but the hotel looks nice enough. Hotel must have been quite lovely when it first opened. The staff are very kind and professional. The rooms were clean, and I slept well. Would probably stay again.

The hotel is beautiful at Christmas and the rooms are nice. The cookies at checkin were a nice surprise. The only complaint I would have is theres not a microwave in the room.

Maid service. Had to use the same towels both days. You would think that the price we paid we would have gotten clean towels each day, but that must be your policy, not to change them out. No WIFI service, guess that was an extra cost I overlooked along with the paid parking. I will definitely read all the amenities before I book another motel in the area. But this want be one of them. Slamming doors all night long also. But that's other guest's fault. Not completely satisfied, but you got my money so I will just move on.