Sheraton Mission Valley San Diego Hotel Guest Reviews
4.4/5
Very Good
56 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.3
Cleanliness4.4
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All reviews(56)
Positive reviews(53)
Reviews with photos/video(9)
Clean and tidy(12)
Awesome stay(8)
Friendly owner(8)
Great location(8)
Negative reviews(3)
Salight
Two Queen Room
Stayed in Sep 2024
Business travelers
2 review
3.7/5
Posted on Nov 2, 2024
I had a very frustrating experience at this hotel. They charge a $500 deposit, which, combined with my total bill of $1,000, exceeded my credit card limit of $1,300. As a result, I could only pay for 4 out of the 7 nights, totaling $790. My friend had to cover the remaining 3 nights, but his card was charged $1,600!
The hotel’s receipt logic is very confusing; it’s unclear how much was charged to each card and what those amounts correspond to. After checking out on October 18, I was told my payment would be refunded, but as of today, November 2, I still haven’t received any notification regarding the refund.
This has been an extremely disappointing and stressful experience. If you’re not concerned about high deposits and the potential for delays in refunds, you might feel comfortable staying here. Otherwise, I would recommend looking for a different hotel.
Jownine
King Room
Stayed in May 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Very quiet and clean.
Guest User
Two Queen Room
Stayed in Apr 2024
Family
5 review
4.5/5
Great
Posted on May 21, 2024
Ok to stay!
Guest User
Pure Wellness King Room
Stayed in Sep 2024
Family
1 review
4.5/5
Great
Posted on Oct 19, 2024
Midge was amazing. Because of her, I signed up to be a member
Guest User
King Room
Stayed in Feb 2024
Couples
2 review
4.2/5
Very Good
Posted on Mar 26, 2024
Hotel was in an idea location, very close to shopping, eating, and other popular San Diego attractions! Hotel receptionists in person and on the phone were very rude but other than that it was a pleasant stay! Room was clean and did the job!
Guest User
Two Queen Room
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 7, 2024
This place is cleaned, close to the Zoo. You will need a car. Will definitely book again in the future.
Guest User
King Room
Stayed in Jun 2024
Family
3 review
4.7/5
Amazing
Posted on Jul 8, 2024
Great location central to everything
Marivic
Two Queen Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 19, 2024
I like it but the room are small
Guest User
Two Queen Room
Stayed in Feb 2022
Couples
3 review
5.0/5
Outstanding
Posted on Mar 20, 2022
This was a good hotel in a great location. Nice bed, clean room and we got a high floor which was nice. It was a great deal too :)
Guest User
Two Queen Room
Stayed in May 2022
Business travelers
6 review
4.0/5
Very Good
Posted on Jun 14, 2022
Hotel needs remodeling. That is only one bummer.
Liaohehui
Two Queen Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 30, 2024
This time I went to San Diego for a trip, and it was a good choice to choose this hotel, which was convenient for travel. The front desk staff was very friendly.
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Jinshu524
Two Queen Room
Stayed in Jun 2024
Family
59 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Good value for money. The motels around Ocean Park are more expensive than this one. If you have a membership, the parking fee is $20. You can also ask the clerk to register a new one. Children's breakfast is $12, but they usually won't ask you for it unless you ask for it. There is a shopping mall not far away, with food and shopping.
In n Out is as crowded as always. I suggest you try the roast chicken at el pollo loco, it's delicious
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MicoHu
King Room
Stayed in May 2024
Solo travelers
8 review
4.5/5
Great
Posted on Jun 7, 2024
The service attitude of the staff is very good. There are free fruits and water on the first floor for you to take. It is very quiet at night and there is no noise. The only drawback is that the facilities are slightly old, but it does not affect the use. The bed is very comfortable and I like it. I will Will go back and live again!
correct! Pet-friendly ~ I like that too!
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Lindongv
King Room with Balcony
Stayed in Mar 2024
Couples
55 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The hotel room is quite large and you can go downstairs to collect water. The room facing the highway is a bit noisy. Stayed for four consecutive nights and overall satisfied. Taxi is also convenient.
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Anonymous User
Two Queen Room
Stayed in Sep 2024
Travel with friends
3 review
4.3/5
Very Good
Posted on Oct 4, 2024
Not bad, the facilities are okay, the scenery and services are okay, this brand has good value for money