InterContinental Mark Hopkins San Francisco Reviews

Response from Property: Thank you so much for your kind words about our housekeeping team and front desk staff – we’re thrilled to hear they made a positive impression during your stay!We also appreciate your feedback regarding the bathroom water temperature. We apologize for the inconvenience and understand how important consistent water temperature is for a comfortable experience. Your comments have been shared with our maintenance team to help us address the issue more effectively moving forward.We value your input and hope to have the opportunity to welcome you back for an even better stay in the future

Response from Property: Thank you for your feedback! We're glad to hear you found the room to be a good size. We appreciate your comments regarding the furnishings—please know we’re continually working on improvements to enhance our guests’ experience. We hope to welcome you back again soon!

Response from Property: Thank you for taking the time to share your feedback. We're glad to hear that you appreciated the classic charm of our hotel, found the bed comfortable, and the room clean.We understand your concerns about the lack of complimentary water bottles and the room not being completely dark due to the curtains. Your comments are valuable, and we’ll certainly take them into account as we work to improve the guest experience

Response from Property: Thank you for your kind words! we strive to give comfort for your stay!

Response from Property: Thank you for your thoughtful review! We’re so glad you enjoyed our charming interior, antique touches, and the breathtaking views from the Top of the Mark. It’s also great to hear that you found the rooms spacious and comfortable. We understand that a breakfast buffet would have been a nice addition, and we truly appreciate your feedback. And yes, Nob Hill definitely offers a built-in workout! We hope to welcome you back again soon!

Response from Property: Thanks for staying with us. We appreciate your feedback!

Response from Property: Thank you for your feedback! We're glad to hear that you found the room very clean. We apologize for the inconvenience you experienced with the lack of vending machines and the delay in reaching a bellman for baggage storage. We understand how important these services are, and we will work to improve these aspects of your experience. Your input is valuable to us, and we hope to have the opportunity to welcome you back in the future!

Response from Property: Thank you for your kind feedback! We're glad to hear that you enjoyed your stay and found the room spacious and comfortable. It means a lot to us that you had a pleasant experience, and we hope to welcome you back again soon!

Response from Property: Thank you for your wonderful review! We're thrilled to hear you enjoyed our great location and the spectacular views from the Top of the Mark bar. We hope to welcome you back soon for another memorable stay!