I had booked a single deluxe room; it was very spacious and I loved how there was hanging space and plenty of drawers. I was there for a week and so it was nice to be able to properly unpack and have my things organised. The room would be comfortable even for two people. The room did not have air conditioning but had a ceiling fan which I actually prefer to aircon; it was July yet the room never became too hot. The window was able to open and there was a screen mesh to prevent bugs entering. I asked for and got a kettle for the room to heat my own water. Stable free Wifi.
There was a shared bathroom thus is was appreciated that was a sink in the bedroom (had toiletries, flannels and towels provided). The shared toilet and shower facilities were always clean and even though I was there a week there was never a time that I had to wait/they were occupied when I wanted to use them. The shower room had a curtain separating the wet and dry areas and there was plenty of hooks to hand items. Everywhere was always clean. It was very quiet except for sometimes being some noise from outside.
There is a small basic kitchen area if you want to prepare some simple dishes ( I never used it), and a laundry where a wash and dry is very reasonably priced.
The hotel is in a very good location and I found it ideal for exploring San Francisco. Powell street BRT is a direct line to the train station, there is a streetcar (F) which goes directly to the piers, and a bus (7) which goes along Fell Street to Golden Gate park and if you went to the end of the line it goes to the other end of Golden Gate Park/coast/beach. I walked to other areas. It is ideal if you plan to go to any concerts, and the International Art Museum of America (free entry) is only a couple of mins walk. There are many eating places in the surrounding streets including a food court with reasonably priced food – included an Ikea restaurant where hotdogs are one dollar.
The hotel felt safe and secure. The front door is always locked and there is a key card to enter the hotel and the rooms. I appreciated that not once did the key card become desensitised. The hotel is in the Mission District and thus the area does have some homeless people around; you would not notice much during the day, though many more during the evening. I am a female travelling solo and I never had any problems with any people in the area and never felt unsafe. Evening during the evening the streets are so busy that you don’t feel vulnerable as there are so many people around. I could see from my bedroom window that through the night large crowds would congregate at the corner opposite the hotel, sometimes could be noisy, and they made lots of rubbish, however, everything was cleaned up and by the next morning there was no trace of it…that is a sign that the area is taken care of.
Staff always friendly and helpful. Overall, I enjoyed my stay and would have no hesitation in staying again. There was no false advertising , and the facilities were what I expected based on the description, in fact, when considering the reviews, the hotel was better than I was expecting. If people want comfortable, clean basic accommodation you can’t go wrong with this.
