Motel 6 San Jose, CA - South

Not that satisfied. But it’s still fine for a quick stay and economic.

I did my booking ahead of time, but when i got there the day i needed the room i had to cancel it because the workers informed me one side of the building didnt have hot water . Apparently the room i booked was on the side with no hot water so i had to cancel it because after traveling who doesn't want a nice warm shower . It would have been nice if they did either or call the persons who did the bookings and got a room on the side with no hot water and let them know ahead of time or moved their rooms to one with hot water as soon as they knew about the problem so we wouldnt have to cancel.

The front desk was great except the floors in the room was dirty. It didn’t look like it was vaccuumed.

I want to start by saying the front desk staff was so kind and helpful! He helped us take our bags up to the room, we had large sports bags and suitcases and I was a woman alone with 3 kids. So front desk is 5 star treatment. I never have high expectations with a Motel 6, however the smoke smell that hit us when we walked in the room was awful. The rooms all have no smoking signs but the **** and cigarette smoke smell in the room was so bad it was as if someone was actively smoking in the room with us. We did notice the room next to us had a cup with used cigarettes on their air conditioner so maybe their smoke was coming into our room. Regardless it was so awful we couldn’t sleep. Our throats and lungs were sore the next day and we all were coughing. The walls had food and splatter stains everywhere. Thankfully the beds were clean. The sheets did have black ink stains on them but you could tell they had been laundered, they were just stained. I absolutely would not stay here again, but I wish the front desk staff well. He deserves to be working at a much nicer establishment. He was amazing.

There was plenty of parking when I arrived and it was safe. I wasn't concerned about safety. The room had AC and heat.