Extended Stay America Suites - San Jose - Edenvale - North

It is a good hotel, I like room and area! Good customer service and great staff! They are helpful and kind, very clean! I recommend!

I came because of the location to my girlfriends family in which we came in from out of town to visit. At first I was told I could do an early check in, so I come a little before the time to see if if they could be helped. The older angry Asian lady said “I hadn’t f###### ate lunch” and proceeded to have me wait. The team lead eventually came out and decided to help after a little bit. My stay was okay after that. There’s a smelly smell but it’s what you expect I wouldn’t have a “shortened” stay 🥁

very bad services and location

The cigarette smell was extremely strong in the room, especially the bathroom. The bathtub was also very dirty. No toilet paper holder as well

Disgusting. We felt icky just being there. The room was dirty, there was garbage piled just a few doors down from our room, there was a pile of bloody napkins in the elevator. No cookware, flatware or dishes in the room. We did not stay. Immediately left and went elsewhere. No refund Gross! Avoid!