Hotel Hacienda Monteverde San Miguel de Allende

I'm a frequent guest at this hotel, and it's a very pleasant place with spacious, clean, and comfortable facilities. The staff is very kind and helpful, always respectful, friendly, and smiling. The restaurant is excellent. Overall, it's one of my favorite hotels in San Miguel. My only suggestion is that they might consider investing a little more in soundproof windows for the rooms facing the street, as the constant traffic sometimes makes it a bit difficult to sleep.

It's located in an alleyway on the street. There are quite a few rooms, but ours faced the road and was completely uninsulated. You could hear people talking in the hallway, and you could hear the tires of cars driving by. It was even worse when a mannequin drove by. The curtains weren't properly closed. There was light. Our room included breakfast, but since it was supposed to be conditional, it consisted of a small plate of fruit, a mini cup of yogurt, nuts, and bread. Anything else was extra. Staying for two nights was too much.

There's no air conditioning... The most outrageous thing is, they played word games. The check-in menu listed a standard breakfast, but upon arrival, they told me there were only a limited selection. Any other dishes would have to be paid extra. I'm floored. I've been to Malaysia, Singapore, Thailand, the UAE... so many countries, stayed in hotels of all brands and tiers, and this is the first time I've heard of such discriminatory breakfasts. Even hotels in Mexico City don't do this. I tried to reason with the front desk guy, and he told me to complain if I wanted to. I'm floored. The city views are nice, but this hotel really ruined my mood. I won't book again.

It's very close to the city center. The front desk is very friendly and the rooms are unique. The central view is beautiful, and it's also very relaxing to listen to music and the sound of water at night. With a beer and your partner, it's very comfortable. There are some restaurants around, and the location is good.

The environment is very good 👍, the facilities are complete, and the service is okay. But when booking a hotel, some bring their own breakfast, which is only basic. Coffee with bread and butter. If you want more, you can only order it a la carte.

The overall view is very comfortable and the scenery is very good. You can see the panoramic view