Tropical Palace Hotel

Excellent location and service. The staff is very helpful and friendly.

We arrived a day late due to the timing of our flight and the water taxi times. When we arrived our room was not ready although it was the next day. They first stated that they had given the room to someone else but then they apologized and said it was actually available but not clean yet. When they did give us the room we noticed the balcony door didn’t have a key to lock it. Reception stated they didn’t have a key for it. I requested a different room because it looked like there was a possibility someone getting in from the balcony. It also had no outlets to plug our devices. They did accommodate and were nice about moving us to another room. But this hotel is very outdated. They do not come clean daily. Their floor mats in the restroom are old and dirty. The bathroom is not clean or have towel racks or anywhere to put your shampoo or shower items. We got placed on the third floor the second time and there is no elevator, the stairs are uneven and with very high steps. We carried our own luggage up the three flights of stairs. I don’t usually like to give bad reviews but I don’t want anyone else to get high expectations from this place.

Everything you need , the basic is here the plus my room came w a fridge thats big saving to buy drinks or food and keep it cold also a/c works great

I totally enjoyed my stay and I would highly recommend this property!!! I enjoyed the pool and the poolside bar I loved my room my only issue was the shower but overall I loved the politeness of the staff. We were able to do our laundry the people do it for you … San Pedro is a beautiful place as well as Caye Chaulker…I will be back oh I choose the water taxi and the food was delicious Fry Jacks are a must try!!!

The room was clean and had AC. The staff were very nice. But this hotel is very loud. You can hear people talking in the hallways late at night or VERY early in the morning. So if you’re a light sleeper, bring ear plugs ! Decent location though and we enjoyed our stay.

The only way I can describe this place is it should be under motel not hotel. I book solely for distance and the price because I was island hopping throughout the trip. The hotel bathroom and hallways has an horrific smell the room was only ok if the AC was running nonstop the sheets have multiple stain and hair in the sheets. If I can’t relax to sleep without the fear of improper clean sheets it’s just not worth it. If that’s ur vibe book it. The only positive here the front desk concierge was nice!

staff was extremely very helpful & sweet, rooms were clean, pool area was very nice & relaxing.

I enjoyed my stay here. Nice calm spot. Close to stores and the water Taxi. Would stay again if I am ever In San Pedro!