Hotel Citlalli

Good reaction for dealing with abnormal issue. Hopefully it can improve the way using this platform.

Plus: - relatively convenient touristy location but far away if you wanna be close to the old town - security 24h - simple but good breakfast - helpful staff - clean Minus: - single room is very small and does not have a window (except a small one in the bathroom) and therefore it is a bit depressing and stuffy - single room located next to the breakfast area so it is getting noisy from 6:30am

Room - big and clean Shower - great water pressure and water temperature Breakfast - tasty with good coffee Environment - cozy Staff - helpful and cheerful

The description of the room said that there was a large terrace, but in fact there was not even a balcony, just a large door instead of a window. The hotel's very disrespectful attitude towards smokers, forcing them to go out to the parking lot and stand along the road

My biggest concerns when booking were the noise complaints and the parking situation. Parking was perfect for the week we were there; like 4 cars fit in the front and they also have more space in the backyard area. I would rate the place more of a 3.85 than a 4 because the noise levels and lack of insulation were a problem + they should provide more toilet paper, a clothing iron, and hair dryer. I was not thrilled about the loud club that blasts music from blocks away on the weekends and you can also hear every conversation outside of your bedroom door. We were usually tired so we weren’t woken up per se, but the noise was there. The room and hotel themselves very clean though the bedding may have had a few hairs. Overall, this hotel worked for my partner and I to sleep and shower and take off to other parts of the country every morning and the staff was kind. But I don’t think we’re cut out for “boutique” hotels, though that’s more of a personal realization lol.

Good place to stay in San Salvador. Staff very nice and helpful. It is very clean and quiet. Small and could use a few amenities like lotion, maybe a mirror outside the bathroom. Overall we were happy with our stay.