Terra Bella Hotel Boutique

It was a very convenient location. A very clean hotel and friendly smiles at check-in counter.

The room when cleaned did not have towels replenished. The younger male front desk staff really need to be more informed. They could not answer questions like where to eat near the hotel, and where to buy a sim card. They said the farmacia but this turned out to be incorrect as most farmacias do not sell sim cards and the only one that does sells one that cannot be activated unless the person has a DUI. Being charged for extra items at breakfast leaves a bad impression especially when the guest missed some breakfasts.

Room and property very clean. Staff is friendly. Breakfast was delicious with many options to choose from. Covered parking & security. I recommend it and will be coming back.

The location of this hotel was really good. I booked three rooms as I was traveling with a group of friends. The rooms were clean. The only issue I encountered was with one staff member during check out who charged me for four water bottles when I only took one. She mentioned that the cameras had seen the group that I was with take them but this was not true they need a better system. I found that very rude of her when I mentioned I was aware one person had taken a water.

We have booked at this hotel several times now; we like everything about it, and especially the service from the staff. I highly recommend it.