Hotel Tres Reyes San Sebastián

Honestly, I think even 3 stars is too much! The hotel's location isn't great; it's in the suburbs of San Sebastián, and driving in requires a long detour due to the one-way street. However, the hotel's environment and decor are elegant and grand for a 4-star hotel in Europe, that's about it! First, the housekeeping staff weren't thorough, and the cleaning was sloppy on the following days. There was still a lot of hair on the bathroom floor, and once, all four pillowcases were missing before they finished and left the room. Second, my friend's suite required daily refills of drinks and mineral water in the mini-bar at the front desk. Also, the lobby bar staff were arrogant and indifferent. Every time I pressed the service bell, it took a long time for them to come out, and they seemed impatient. It only improved slightly after communicating in Spanish. Were they there to collect a debt or to provide service? I really don't understand!

The hotel is in the suburbs. A bit remote. It's not very convenient to go to the supermarket. But the hotel has its own restaurant and bar. There is a local restaurant about ten minutes' walk away, which is also OK. The swimming pool is not big, but the atmosphere is good. The bed in the room is also very comfortable. It meets the four-star standard. Generally speaking, it is suitable for people who drive themselves to stay overnight.

Great hotel, stayed for three nights, great room, comfortable bed, good bedding and towels, great breakfast