Rivonia Rd & West St, Benmore, Johannesburg, Sandton, Gauteng, 2000, South AfricaView hotel details
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Guest Reviews of Radisson Blu Gautrain Hotel, Sandton Johannesburg
9.2/10
Great
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.0
Service9.0
Cleanliness9.4
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All reviews(50)
Positive reviews(48)
Reviews with photos/video(6)
Great location(16)
Clean and tidy(11)
Great service(11)
Awesome rooms(10)
Awesome stay(9)
Delicious breakfast(6)
Convenient location(6)
Negative reviews(2)
Vele
Standard Room
Stayed in Sep 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Nov 3, 2025
I had the best time just relaxing at the hotel . The staff were very friendly and because it was my birthday they upgraded my room and gave me free breakfast . I had an amazing time and I can’t wait to go back .
Room services was also really great and the views were amazing .
Response from Property: Dear Vele, We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Hotel ManagementRadisson Blu Gautrain Hotel, Sandton Johannesburg
Guest User
High Floor Superior Room
Stayed in Nov 2025
Solo traveler
5 review
9.0/10
Great
Posted on Dec 19, 2025
Location wise is excellent I like the rooms even if it’s a bit dated I’ll recommend and most definitely stay there again
Response from Property: Greetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Nirushka Radisson Blu Gautrain Hotel, Sandton Johannesburg
Aleksei Rusakovich
Standard Room
Stayed in Nov 2025
Couple
14 review
10/10
Outstanding
Posted on Dec 29, 2025
Extremely convenient location, a clean room, and a wonderful breakfast. Everything was perfect!
Original textTranslated by Google
Response from Property: Dear Aleksei Rusakovich,Thank you so much for your recent visit to Radisson Blu Gautrain Hotel, Sandton Johannesburg and thank you for your valuable feedback regarding your experience with us.We are delighted that our product and service delivery met and exceeded your expectations. Your comments have been shared with all members of the team.We look forward to welcoming you back to the hotel.Kind RegardsNirushka MoopanarFront Office Manager
Guest User
Standard Room
Stayed in Oct 2025
Business traveler
3 review
7.5/10
Posted on Nov 27, 2025
The hotel is in a good location, but the room was quite small for the price. Service was also disappointing, you can wait endlessly for staff to attend to you. They often promise to come back, but they never do.
Response from Property: Dear Guest , Thank you for taking the time to share your feedback from your visit to Radisson Blu Gautrain Hotel, Sandton JohannesburgPlease accept my sincere apologies for the shortfalls you encountered, as you have mentioned. We will discuss all your Comments with the Management Teams and will agree on specific actions to avoid similar issues occurring in the future.It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg, I look forward to welcoming you back.We would be very happy if you would consider giving us a second chance in the future.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg
Zivai Mhetu
Executive Room-Lounge Access-High Fl
Stayed in Oct 2025
Solo traveler
16 review
10/10
Outstanding
Posted on Nov 23, 2025
Anga, and Fiona gave me the most hospitable treatment. 😘😘😘
Response from Property: Dear Zivai ,Thank you for taking the time to share your feedback from your visit to Radisson Blu Gautrain Hotel, Sandton Johannesburg.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg, I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg
Guest User
Standard Room
Stayed in Mar 2025
Couple
11 review
8.0/10
Very good
Posted on Apr 3, 2025
I recently stayed for a couple of nights, and overall, it was an average experience. The check-in process was smooth, and the staff was friendly, which I appreciated. However, the room itself could have been a bit more updated. While it was clean, the furnishings seemed a little worn, and the bathroom, although functional, had some minor issues like a leaky faucet.
The bed was comfortable enough, but I did find it a bit harder than I prefer. The hotel amenities were standard—there was a gym and a small pool, though I didn't have time to use either. The Wi-Fi worked fine, and I didn't encounter any issues with the air conditioning or heating during my stay.
One thing that stood out was the location. It was pretty convenient for my needs, close to a few restaurants and shops, though not overly special. I was hoping for a bit more from the hotel's restaurant, as the menu was somewhat limited and the food was just okay.
In short, it wasn’t a bad stay, but it didn’t blow me away either. If you’re just looking for a place to sleep without expecting anything extraordinary, this hotel will do the job.
Bubile Susan Kayuni
Standard Room
Stayed in Apr 2025
Business traveler
5 review
10/10
Outstanding
Posted on May 22, 2025
Excellent check in services. Good food. Clean room. Convenient location.
Guest User
Superior Room with Sandton City View
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 13, 2025
Excellent service and very clean. Great location
Response from Property: We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Hotel ManagementRadisson Blu Gautrain Hotel, Sandton Johannesburg
Guest User
Standard Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 24, 2025
All revuew was given as above
Guest User
Standard Room
Stayed in Mar 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Apr 19, 2025
Hotel is clean and location is superb
Guest User
Standard Room
Stayed in Sep 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Nov 2, 2025
Good and nice
Response from Property: Dear Guest, We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Hotel ManagementRadisson Blu Gautrain Hotel, Sandton Johannesburg
FirdausAli
Standard Room
Stayed in Nov 2024
Business traveler
7 review
10/10
Outstanding
Posted on Jan 7, 2025
Awesome and helpful staff
Jade Honey
Standard Room
Stayed in Jun 2023
Couple
17 review
8.5/10
Very good
Posted on Jul 25, 2023
Good hotel in the heart of Sandton. Close to Nelson Mandela square where there were lots of nice restaurants and coffee shops!
Homelander
Standard Room
Stayed in Apr 2023
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 26, 2023
Amazing stay
Great service staff are very helpful
Amazingly located centrally
Juneb3rr9
Superior Room with Sandton City View
Stayed in May 2023
Family
11 review
10/10
Outstanding
Posted on Aug 29, 2023
Nice view. Got water and nice coffee. Food was delicious. Bed slept well.