Stayed one night and LOVED the hotel! I’m glad I read the reviews bc I was able to adjust my expectations based on other reviews. First, the front desk gentleman and valet attendant were EXCELLENT! Great customer service! The property and room were GORGEOUS!! Excellent bath products by Byredo, which my daughter was surprised by bc it is a great brand and isn’t typical at hotels. The bed was SUPER comfortable! I seriously was sad I didn’t have the opportunity to sleep longer bc we got in late and left early. Air conditioning worked extremely well, plenty of outlets, well-light mirror for makeup which many hotels overlook AND an huge full-length mirror. Girls need to get ready! Overall, it was such a comfortable and aesthetic space! Now I will give my suggestion for improvements. We had trouble getting hot water even after waiting several minutes for it to heat up, so I will say that definitely needs to be addressed. Other than that, I don’t have any suggestions but just a word of caution that yes, you cannot see through the windows, which didn’t bother me at all but might bother other people. And if you don’t like noise, I would suggest asking not to get put on the 4th floor bc the restaurant is on the 5th floor and it’s noisy. For me, this time around I was ok with it bc I was so tired I fell asleep right away and it was late so the restaurant was almost closed so I didn’ have to deal with it for very long. I think they close at 1:00 am. Overall, DEFINITELY would stay again!!
