VR Suite Santiago

We stayed here to catch an early morning bus to the airport. It is close to the city center, markets, squares, museums and art galleries.

The room size is okay, the bed is clean, the floor is not particularly clean, and the facilities are complete, but the sun can still penetrate the curtains regardless of the use. It is too bright to sleep during the day, and the service is warm

Great location in the center of Santiago and excellent welcome. Very large and rather quiet apartment. Excellent value

I was in Santiago from 10/10 to 14/10 and had the worst experience with service and accommodation in my life, the room was extremely dirty and poorly maintained (the bed linens were ok). We arrived at the building before check-in and left our bags in the “office”. When we returned, they only gave us one key to access the building and the apartment. There were 5 people. In the apartment, we found a dirty room, dusty floors, a horrible view from the room. The balcony was damp, all the kitchen utensils were dirty inside the drawers, the bathroom overflowed water into the room, the bathtub curtain was moldy. When we went to see the bunk bed, it was broken and patched with tape and sealing wax. We complained to try to change rooms or change the bed and were accused of destroying the apartment to force the change!!! We thought this was absurd. We had to buy toilet paper because they provided one roll for 5 people to stay for 4 days. I do not recommend this place at all. It is a shame because the location is great.

Located a few blocks from the Plaza de la Moneda in a super central area, where there are supermarkets for shopping and transportation that takes you to the entire city (metro and bus lines). The apartments are in a large building called "Gran Santiago", they are comfortable and functional, they have a kitchenette where you can cook simple preparations which allows you to have independence from having to always eat out. Also if you want in the building there are machines to wash clothes (with cost). It should be noted that it is an apartment and as such you cannot expect hotel services, but they come to clean the apartment daily. The offices are on the first floor in an apartment where you will check in and check out. There is free Wi-Fi for which you will be given a password and username to access it! It is not a luxury apartment but it has everything you need for a stay in SANTIAGO, they even have a safe! It should be noted that the service is very good!! When we arrived we went to the office where we were treated very well by two gentlemen who gave us maps and tips for getting around the city!!! The truth is 100% recommendable!!! The next time I go back to Santiago I will keep it in mind to come back!