City Express by Marriott Santiago Aeropuerto Chile Reviews

Close to the airport, it's a decent, no-frills hotel with good service. Breakfast is from 5:30 AM to 10:30 AM. I arrived at 5 AM and wanted to sleep in, so I asked the front desk to save breakfast for me, and I picked it up at 11 AM. The view from the window was nice.

Have airport tranfers. I sent you pict for shedule of airport tranf. Location at gate 3 and 3 floor international or domestik

The hotel is pretty spacious and I like it. But staff members could have been nicer to non-Spanish travellers

Excellent location near Santiago airport. Super convenient free shuttle bus service for pick up and drop off to the airport, with frequent rides. Food at the hotel was super delicious and good sized. The staff were very friendly and helpful. I highly recommend this hotel if you’re looking for comfortable accommodation close to the airport.

This is a very good hotel that offers airport pickup service, with a shuttle every hour. If it's your first time in Santiago, Chile, I highly recommend staying here for a night before heading into the city.

Good location, near SLP airport. Great free airport shuttle hourly. Onsite restaurant very conveniently. All staff are very friendly and speaking English.

The hotel is conveniently located near the airport, making it perfect for overnight layovers.

Stayed at City Express for just one night after visiting Easter Island and it is so convenient if you need to be close to the airport. It is just a quick few minutes in an Uber from the terminal, the rooms are a really decent size, and it is honestly the ideal spot to stay if you have an early flight out of Santiago.

Service was poor, and luggage storage cost an outrageous $20 a day. The airport shuttle was a nice touch, though.

The hotel is generally okay. Typical airport hotel: the best part it has free airport transfer

I have stayed in Marriott hotels on many occasions in many countries around the world. This Marriott is VERY basic. In my opinion it is not up to Marriott standard. It’s a basic three star hotel. It’s close to the airport and clean. The shuttle is limited for example there is no shuttle between 0245-0515 meaning my early morning flight meant a taxi to the airport. The dinner menu was ok the veg burger I ordered was tasty.

Very disappointing experience. We arrived at the airport at 5am with two little kids and called the hotel in advance to confirm whether early check-in was available. We were told it was possible without any additional charge, so we made the booking and arrived at the hotel around 9am. However, the reception staff then told us we had to pay extra for early check-in and was extremely unhelpful, saying it was not their problem because they were not the person who spoke to us on the phone. The attitude was rude, dismissive, and completely lacked any willingness to help. After a long trip, this was a very poor and unpleasant first impression. Extremely disappointing customer service.

Good customer service , the shittle to the AirPort is good but just one each hour. The breakfast could be better.

Rooms were clean and basic. I personally wouldn’t pay extra for breakfast, you’d be better off eating in the airport. Shuttle bus was great, right to the front door of whichever terminal you want.