Sanya Guanhailou Hotel

Sanya Guanhailou Hotel Reviews

Sanya Guanhailou Hotel

No.5 South 5th Alley, Danzhou Community, Tianya District, Sanya, Hainan, ChinaView Hotel Details
Sanya Guanhailou Hotel
Sanya Guanhailou HotelSanya Guanhailou HotelSanya Guanhailou Hotel
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Guest Reviews of Sanya Guanhailou Hotel

8.9/10
957 review
Verified reviews
Location8.8
Amenities8.8
Service9.0
Cleanliness8.9
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All reviews(957)
Positive reviews(914)
Reviews with photos/video(364)
Close to beach(138)
Awesome amenities(133)
Easy to get around(94)
Great value for money(88)
Friendly front desk staff(78)
Convenient for shopping(76)
Many amenities(52)
Loved the beach(32)
Negative reviews(43)
Anonymous User
Warm Dream Big Bed Room
Stayed in Jan 2025
Couple
45 review
8.0/10
Very Good
Posted on Mar 5, 2025
Room was okay, check in was okay too. Worth its price. Might stay again
Response from Property: [Good service attitude + clean and hygienic] Thank you for your praise. It is our greatest honor to receive your recognition. Let us continue to improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
Warm Dream Big Bed Room
Stayed in Nov 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Dec 8, 2024
Good stay, close to the big grocery store, city beach is 1 block away, but if you want to swim, you need to take a bus or taxi. There are a lot of buses going to Da Dong Hai and Yalong bays. Food are everywhere.
Response from Property: 【服務態度好+乾淨衞生】感謝您的好評,得到您的認可是我們最大榮幸,讓我們在今後的服務中不斷提升,不斷創新。期待您的再次光臨,我們將竭誠為您服務!
Decha Chunhakhantharot
Warm Dream Big Bed Room
Stayed in Dec 2023
Couple
12 review
9.5/10
Amazing
Posted on Jan 16, 2024
Super convenient location. Room is new and clean. Only one comment is water bottle is too small and only 2 bottles per day.
Response from Property: 尊敬的賓客,感謝你下榻觀海樓酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰勝利購物廣場、三亞灣、解放路步行街,吃喝玩樂,一應俱全。歡迎您下次來體驗。
MaxwellA
Sunshine Queen Room
Stayed in Oct 2023
Solo traveler
31 review
8.5/10
Very Good
Posted on Feb 18, 2024
Near the hospital, decent location. Not amazing amenities for the price
Response from Property: Thank you for your praise and trust, your satisfaction is the driving force of our continuous efforts, I wish you a smooth journey.
Xiatianhenre.
Warm Dream Big Bed Room
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 28, 2025
The best value in downtown Sanya! The location is fantastic, making dining, entertainment, and more convenient! 📍 Prime location, hassle-free travel The hotel is located in the heart of downtown Sanya, an 8-minute walk from the Coconut Dream Promenade on Sanya Bay. While the rooms don't offer a view of the ocean, it's incredibly convenient to the beach! The surrounding area is well-equipped with amenities: ✔ A 3-minute walk from the light rail station, with direct access to the train station/airport ✔ A tertiary hospital is right next door, making it a safe choice for traveling with elderly and children ✔ Surrounded by shopping malls and pedestrian streets, it's convenient for shopping for local specialties, dining, and exploring the night market ✔ A bus stop is 50 meters away, with multiple routes connecting to major attractions 🛏 Comfortable, clean, and excellent value ▪ While the room doesn't have a sea view, it's clean and cozy, with comfortable bedding and excellent soundproofing ▪ Separate wet and dry bathrooms, plenty of hot water, and a complete range of toiletries ▪ Two free bottles of mineral water daily, and the housekeepers are incredibly attentive to the cleaning staff ▪ Friendly front desk staff, always ready to answer any questions and recommend authentic local dishes 🚌 Convenient transportation • Light rail Line 3 goes directly to the train station, so you don't have to rush to catch a high-speed train • Eight bus routes cover Tianya Haijiao, Dadonghai, and Yalong Bay • A taxi to the First Market/Luhuitou takes only 10 minutes, saving time 🛍 Nearby dining and shopping tips 🍽 Recommended restaurants: → Hainanese chicken rice on the pedestrian street (a local favorite) → The mantis shrimp at the Tanka seafood stall near the hotel are as big as your palm → For a late-night snack, try the qingbuliang (clear soup with cold water) and baoluo noodles, available even in the wee hours ✔ Wanghao Supermarket is right next to it, so you can buy local specialties at lower prices than in the tourist area ✔ Pearl and coconut crafts are available on the pedestrian street, so be sure to bargain ✔ There's also a pharmacy and fruit shop nearby, so you can find all your daily needs 💰 Excellent value! In downtown Sanya, this hotel with such a great location and all the amenities is a steal! Perfect for budget-conscious travelers, perfect for couples and families. 🌟 Summary: While it doesn't have an ocean view, the location is unbeatable, transportation is convenient, and life is incredibly convenient! I'll definitely stay here again next time I'm in Sanya!
Original textTranslated by Google
Response from Property: [Superior Service + Convenient Transportation] Thank you for choosing our home and leaving this review. Even though the seasons change, our dedication remains the same. At the same time, the encouragement you give is also the driving force that urges us to keep moving forward. We will continue to work hard and strive to reach a higher level. You are a great guest. It is our honor to provide you with a comfortable living environment. Our service is still being upgraded! There is no best, only better. You get what you give. Our sincere service will exchange for a comfortable living environment for you. Welcome to visit us next time.
Xuniyizuocheng
Warm Big Bed Room
Stayed in Jun 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jul 22, 2025
📍The location is absolutely amazing! The view is incredible! Watching the sunrise from your bed is unforgettable! The hotel is located in the luxurious business district of Phoenix Island, just a hundred meters from the Coconut Dream Promenade in Sanya Bay. The scenery is breathtakingly beautiful with minimal crowds! 🏨The amenities are simply amazing! ▪The minimalist, luxurious decor throughout the house is just the basics. ▪A four-piece brand name shampoo and conditioner set plus daily replenished branded mineral water. 💁The service is unparalleled! ✔The housekeeper will communicate your needs in advance, promptly inquire about airport transfers, and remind you about weather conditions and sunscreen. ✔Want a late-night snack? Takeout will arrive in 10 minutes! The waiters always smile and remember your last name. ✔I received a beautiful gift upon check-out. They even thought of the text for my Instagram post. 😭 🍴A delicious taste of the South China Sea! ▪The chef-led buffet restaurant is incredible! I can't believe how fresh the beef buns are; I never had the same one three days in a row. ⚠The only downside: I never wanted to go to work! When I checked out, the front desk lady said, "We'll be waiting for you." My defense was instantly blown away... How could this be a hotel? It was like a dream factory! Next time, I'm going to book the whole place for a birthday party and have a blast! 🌟Real repurchase rate: My mom booked a National Day room right after seeing the photos. Those who get it will understand!
Original textTranslated by Google
6/9
Response from Property: [Superior Service + Convenient Transportation] Thank you for choosing our home and leaving this review. Even though the seasons change, our dedication remains the same. At the same time, the encouragement you give is also the driving force that urges us to keep moving forward. We will continue to work hard and strive to reach a higher level. You are a great guest. It is our honor to provide you with a comfortable living environment. Our service is still being upgraded! There is no best, only better. You get what you give. Our sincere service will exchange for a comfortable living environment for you. Welcome to visit us next time.
_WeChat278496****
Queen Room With Sea View
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on May 2, 2025
This hotel is close to the sea and is a good place to watch the sunrise. Get up early and sit on the beach waiting for the sun to rise. The picture is so beautiful. The hotel's sanitation service is very good. The staff cleans the room in a timely manner, which makes people feel at ease. The transportation is also very convenient. There is a light rail at the door and there are many delicious foods around.
Original textTranslated by Google
Response from Property: 【Complete facilities + Service First】Dear guest, thank you for staying at Guanhailou Hotel. I am glad to see your good comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Shengli Shopping Plaza, Sanya Bay, and Jiefang Road Pedestrian Street, where you can eat, drink and have fun. You are welcome to come and experience it next time.
300740****
Warm Big Bed Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on May 1, 2025
It was my first time in Sanya, and I chose Guanhailou Hotel by chance. The beautiful lady at the front desk of the hotel provided warm service and helped me upgrade the room, which made me feel comfortable. Guanhailou Hotel is clean and sanitary, with good bedding. There are large and small rooms to choose from. It is located at the intersection of Tuanjie Street, with a light rail in front and a large supermarket next to it. Transportation and shopping are extremely convenient. It is more than 200 meters away from the beach, and you can walk to the Coconut Dream Promenade for a walk, which is comfortable and cozy.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Guanhailou Hotel and taking the time to share your experience! We are honored to see your recognition of the front desk service, room quality and hotel location! It is our original intention to create a comfortable and convenient travel experience for every guest. Your affirmation is the greatest encouragement to us. I look forward to the opportunity to meet you again in the coconut breeze and sea charm in the future. I hope that every journey can bring you surprises and warmth!
Anonymous User
Warm Dream Big Bed Room
Stayed in Mar 2025
Other
7 review
1.0/10
Posted on Apr 23, 2025
On the first night we bought bread and food, intending to have them for breakfast, but after only two hours there were ants. The ants were small and smelly, so all the food on the table was scrapped. On the second night we found a live cockroach in the bathroom. We contacted the front desk and they said they would upgrade our room next time. How dare I sleep in this insect world a second time?
Original textTranslated by Google
Response from Property: Hello! First of all, we would like to express our sincerest apologies for this unpleasant stay experience! Failure to provide you with a clean and comfortable environment is a major dereliction of duty on our part. Thank you very much for pointing out the problem in a timely manner and helping us discover management loopholes. We feel deeply guilty and remorseful to learn that the food was damaged due to ant infestation and that cockroaches appeared in the bathroom. The fact that you only received a response of "upgrading the room next time" after your feedback is a reflection of our improper communication and lack of responsibility. We hereby solemnly apologize to you! We have immediately carried out a comprehensive disinfection of the room and public areas where you stayed, and will conduct a thorough investigation and rectification of the room hygiene process to prevent such problems from happening again.
M521044****
Warm Twin Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 2, 2025
Walking into the lobby, it is clean and bright, with a warm layout. The front desk receptionist has a warm smile on his face. When checking in, the speed is fast, the service is good, and he also reminds me of various precautions. Although the room space is not large, the layout is reasonable, the bedding has no odor, and it is very comfortable to sleep. The TV, air conditioner, kettle and other facilities are all available and can be used normally. The bathroom has dry and wet separation, it is spotlessly clean, and the quality of toiletries is also good. Although the breakfast is not as varied as that of star-rated hotels, there are no shortage of daily meals such as buns, fried dough sticks, eggs, porridge, etc., which taste homely and delicious. What satisfies me most is the geographical location of the hotel. The surrounding bus stops and light rail stations are all available, and travel is convenient. There are also shopping malls and supermarkets nearby, which are very convenient for shopping and leisure. When encountering problems, the staff responds quickly and can provide appropriate solutions.
Original textTranslated by Google
Response from Property: [Service First + Convenient Transportation] Thank you for choosing our home and leaving this review. Even though the seasons change, our dedication remains the same. At the same time, the encouragement you give is also the driving force that urges us to keep moving forward. We will continue to work hard and strive to reach a higher level. You are a great guest. It is our honor to provide you with a comfortable living environment. Our service is still being upgraded! There is no best, only better. You get what you give. Our sincere service will give you a comfortable living environment. Welcome to visit next time.
Qining
Warm Big Bed Room
Stayed in Feb 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 1, 2025
Stepping into the hotel lobby, the soothing background music makes you relax instantly. The front desk staff is enthusiastic and professional. Not only did they check you in quickly, but they also introduced the hotel's various service facilities. The guest rooms are impeccable. The room is spacious and bright, the layout is warm, and the bedding is soft and comfortable. I had a good sleep. The bathroom is separated into dry and wet areas, and the details are carefully considered. The breakfast is rich in variety, with all kinds of Chinese food, fresh ingredients, and excellent taste.
Original textTranslated by Google
Response from Property: [Good service attitude + clean and hygienic] Thank you for your praise. It is our greatest honor to receive your recognition. Let us continue to improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly!
M516527****
Warm Big Bed Room
Stayed in Feb 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Mar 29, 2025
Recently, I stayed at Guanhailou Hotel and felt the value for money. The room was spacious, bright, clean and tidy, with all the basic facilities. The breakfast was rich and varied. The hotel is in a prime location with convenient transportation, close to the beach, attractions and shopping centers. The price is affordable, but the service is not compromised at all. I will choose it next time I travel!
Original textTranslated by Google
Response from Property: 【配套齊全+服務至上】尊敬的賓客,感謝你下榻觀海樓酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰勝利購物廣場、三亞灣、解放路步行街,吃喝玩樂,一應俱全。歡迎您下次來體驗。
M490988****
Sunshine Queen Room
Stayed in Feb 2025
Business traveler
15 review
10/10
Outstanding
Posted on Mar 27, 2025
This trip was a great experience, and I must give the hotel a five-star rating! From the moment I checked in, the front desk was very patient and answered all my questions in detail. During the trip, the surrounding food and attractions were very close, the room was clean and tidy, and it was super comfortable to stay in without being too tiring. It gave me a deeper understanding of the local life and culture, and it really made me feel at ease. I will choose this hotel again next time I travel.
Original textTranslated by Google
Response from Property: 【Complete facilities + Service first】Dear guest, thank you for staying at Guanhailou Hotel. I am glad to see your good comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Shengli Shopping Plaza, Sanya Bay, and Jiefang Road Pedestrian Street, where you can eat, drink and have fun. You are welcome to experience it next time.
M434493****
Warm Dream Big Bed Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 25, 2025
Check-in was quick, the room was comfortable, the price was affordable, the environment was very hygienic, the housekeeping was very clean, it was close to the scenic area and convenient to get in and out, the facilities were complete, the front desk service was enthusiastic, the service was efficient and the problems were handled promptly, there were many restaurants around, there was a supermarket downstairs, and there was also a shopping mall nearby
Original textTranslated by Google
Response from Property: 【Complete facilities + Service first】Dear guest, thank you for staying at Guanhailou Hotel. I am glad to see your good comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Shengli Shopping Plaza, Sanya Bay, and Jiefang Road Pedestrian Street, where you can eat, drink and have fun. You are welcome to experience it next time.
M871518****
Warm Big Bed Room
Stayed in Feb 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 25, 2025
As soon as I arrived, there was a warm and enthusiastic girl at the front desk. She was very enthusiastic and helped me check in. She also upgraded the room type. The room was clean and warm, the bedding was skin-friendly, and the view outside the window was super beautiful. The breakfast was rich, there were many delicious foods nearby, and the shopping mall was also nearby. It was very close to the beach, about 100 meters away. The beach was really lively, with the sea breeze blowing, and the service staff always greeted me with a smile. I will stay here next time!
Original textTranslated by Google
Response from Property: 【Complete facilities + service first】Wow, our entire team is excited to see your satisfactory evaluation! The little sister at the front desk provides enthusiastic service and considerately upgrades the room type for you, hoping to give you a great start to your stay. The room is clean and warm, the bedding is skin-friendly, and the scenery outside the window is beautiful. These are all the results of our careful work. I am so happy to get your recognition. The breakfast is rich, there are many delicious foods around, the shopping mall is close, and it is close to the beach, which makes it convenient for you to eat, drink and have fun. We are also sincerely relieved. The service staff greeted you with a smile, just to make every moment here full of joy. We are already looking forward to your next visit, and we will definitely welcome you with more enthusiastic and thoughtful service, so that you can have a new and wonderful experience every time you stay!