No.116 Huixin Road, Tianya District, Sanya, Hainan, ChinaView Hotel Details
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Guest Reviews of Hilton Garden Inn
9.3/10
Very Good
6659 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(6659)
Positive reviews(6499)
Reviews with photos/video(1387)
Near shopping area(1072)
Convenient for shopping(869)
Friendly front desk staff(412)
Nice sea view(408)
Delicious breakfast(367)
Perfect for kids(319)
Great swimming pool(171)
Has facilities for children(105)
Negative reviews(156)
Pavel
2-bed Room
Stayed in Mar 2025
Family
5 review
9.0/10
Great
Posted on Apr 18, 2025
Great hotel in the shopping area a mile away from the beach.
Response from Property: Dear guest, warmest greeting from Hilton Garden Inn Sanya! Our hotel is located in the core area of Tianya District, Sanya City, about 1.5 kilometers away from Sanya Bay. It is a 10-minute drive to the famous seaside scenic avenue, the Coconut Dream Promenade, known as "Asia's No. 1 Avenue". Opposite the hotel is the "Yiheng Theme Night Market" snack city, where you can experience the local food culture. Looking forward to your next stay, I wish you a happy life!——海小花服务团队
Anonymous User
Garden Room - Garden-View (2 beds)
Stayed in May 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Jun 20, 2024
Hotel room is very clean and staffs are really friendly . They went the extra mile to help us order ******* as we do not have local line. You can order TaoBao and deliver here before you touch down in Sanya . At the reception , they have a small drawer which can provide you plasters , scotch tape etc . Hotel is located opposite to Yiheng Nightmarket . Hotel has 17 floor , so do expect a little more waiting timing for the lifts .
Response from Property: Dear Valued Guest, Warmest greeting from Hilton Garden Inn Sanya! Thanks for staying with us, we are pleased to hear that your stay here has met with your expectation, thanks for your comments on our room facility. Satisfaction from our guest is what we always pursuing. We hope we can host you when you stop by in future. Thanks again and wish you a good day!——海小花服务团队
seven007003
Superior Garden-view Queen Room
Stayed in Nov 2024
Travel with friends
16 review
10.0/10
Outstanding
Posted on Mar 16, 2025
不咋样吧AAAAAAAAAAAAAAAAAA!AAAAAAAAAAAAAAAAAAAA级
Response from Property: 親愛的客人您好,歡迎您入住三亞希爾頓花園酒店。很抱歉您此次的入住未能令您完全滿意。我們高度重視每一位客人的反饋,這將幫助我們持續改進服務品質,為賓客創造更優質的入住體驗。如您在入住期間遇到任何問題或有改進建議,請隨時告知我們,我們將竭誠為您提供協助,確保您獲得舒適的入住享受。期待您的具體建議,並誠邀您的再次惠顧。祝您旅途愉快!——海小花服務團隊
Maxmax
Garden-View Queen Room
Stayed in Apr 2024
Couples
5 review
10.0/10
Outstanding
Posted on Jul 9, 2024
It was clean and nice. It's surprisingly nice for its price. opposite a night market and close to many other locations
Response from Property: Dear guest, thank you for choosing and staying at Hilton Garden Inn Sanya. Our hotel is located in the core location of Tianya District, Sanya City, only 1.5 kilometers away from Sanya Bay and a 10-minute drive to the famous seaside scenic avenue, with convenient transportation and pleasant scenery. In terms of hygiene, we always strictly implement the group's hygiene standards. The bedding in the guest rooms is carefully cleaned according to standards to ensure that every guest can stay at ease and feel at ease. We will always insist on welcoming every guest from afar with a warm and hospitable attitude and warm and considerate service. We look forward to continuing to work with you on the road to future growth!Thanks again and wish you have a good day!——海小花服务团队
Louisa
Garden Room - Garden-View (2 beds)
Stayed in Mar 2024
Family
13 review
9.0/10
Great
Posted on Apr 30, 2024
Great stay overall. Clean, close to the night market, and helpful staff. However had a poor experience when I tried to access the swimming pool. My Chinese is limited and I did not know you need to wear a swimming cap in order to swim. The swimming pool concierge was rude and laughed at me when I was trying to understand what he was saying. Other than that it was a great stay.
Response from Property: Dear guest, please accept sincere greetings from Hilton Garden Inn Sanya. . Our hotel is located in the core area of CBD in Tianya District, Sanya City, with convenient transportation. It is adjacent to EGO Nightclub and pedestrian street, allowing you to experience both the fashionable urban nightlife and the comfortable and comfortable island style. At the "亿恒" snack city directly opposite the hotel, you can experience local food culture. At the same time, in terms of guest room hygiene, the hotel staff carefully cleans every place in accordance with hygiene standards to provide every guest with a clean and comfortable living space. We are sorry that you were not able to enjoy high-quality service during your stay. We once again express our deep apologies. We will actively collect and improve our services. What you care about is what we care about. We look forward to serving you better next time and witnessing our growth. I wish you a happy life! ——海小花服务团队
GremlinChan
Deluxe Sea-view Double Room
Stayed in Nov 2024
Solo travelers
14 review
8.0/10
Very Good
Posted on Dec 4, 2024
Value for money and good location.
Response from Property: Dear guest, welcome to Hilton Garden Inn Sanya. We are glad that the hotel location has been recognized by you. Your praise is our motivation to move forward. We will continue our efforts to provide every guest with a better stay experience. The hotel is located in the core of Tianya District, Sanya City. It is close to the Huandao High-speed Railway Station and the largest local supermarket - Wanghao Supermarket, with convenient transportation and life. It is only 1.5 kilometers away from Sanya Bay and a 10-minute drive to the famous seaside scenic avenue. We look forward to bringing you a pleasant stay experience again, welcome your next visit, and wish you a pleasant journey!——海小花服务团队
ZhangAllen
Garden-View Queen Room
Stayed in Nov 2023
Solo travelers
43 review
10.0/10
Outstanding
Posted on Dec 25, 2023
Large room with an awesome balcony . Friendly stuff and top rated service. I love it.
Response from Property: Dear guest, please accept our sincere greetings from Hilton Garden Inn Sanya! Our hotel is committed to providing guests with the most comfortable guest room space, using environmental protection concepts to create brightly colored and simple guest room styles. Each room has a balcony, so that you can embrace nature and enjoy the magnificent sea and sky views. Comfortable branded mattresses help you sleep peacefully and enjoy a sound night's sleep. In addition to the consistent service tenet, we insist on providing guests with a safe and secure stay environment. We look forward to your next visit and wish you a pleasant journey!——海小花服务团队
Mr Kiyomov
Deluxe Sea-view Suite
Stayed in Jun 2024
Family
57 review
9.0/10
Great
Posted on Jul 21, 2024
Good place. Breakfast could be better
Response from Property: Dear guest, welcome to Hilton Garden Inn Sanya. Thank you for your support and love for the hotel as a whole. Our hotel is fully equipped with a gym, self-service laundry, wireless network, etc. At the same time, we have also noticed your comments on the hotel breakfast. The hotel management team is also constantly collecting guests' opinions for continuous improvement. If you can tell us which specific aspects of the hotel breakfast need to be improved, we will be very grateful. Looking forward to serving you again and wish you a happy life!——海小花服务团队
Aurore2
Garden-View Queen Room
Stayed in Nov 2022
Couples
2 review
8.5/10
Very Good
Posted on Dec 28, 2022
Hôtel very confortable. Even a Starbucks station in the lobby which is very convenient. Close to the night market and not so far from the beach (15mn walking). Just one negative point : we booked a non smoking room but the sheets smelled smoke.
Response from Property: Dear guest, please accept my sincere greetings from Hilton Garden Inn Sanya. Providing guests with a clean, tidy, warm and comfortable living environment wholeheartedly is the core work that our friends always keep in mind. From the moment you step into the hotel lobby, your tiredness will melt in our warmth. Here, you can communicate with us face to face if you have any questions or ideas. Your comfort is the purpose of our service. Looking forward to your choice again, I wish you a pleasant journey!——海小花服务团队
LouisianaGuy
Garden Room - Garden-View (2 beds)
Stayed in Jul 2022
Travel with friends
40 review
10.0/10
Outstanding
Posted on Aug 4, 2022
This hotel is nice for being closer to the airport especially on your last night in Sanya. The service is good and friendly. They helped us a lot. We got a free upgrade to sea view. Pool is a little small and must wear a cap which is the only I don’t like.
Response from Property: Dear Guest,Thank you for taking the time to write a review about your recent stay at our Hilton Garden Inn Sanya. We're located in downtown, only two kilometers from Sanya Bay beach on the South China Sea. Our hotel is connected to a commercial center, Within three kilometers there's a good choice of restaurants, shopping, and many businesses. We always provide a quiet and comfortable living environment for all guest, so we need to wear swimming caps in the pool. We welcome any additional comments or suggestions you would like to share, and we hope you will try our hotel again in the future.——海小花服务团队
Николай Блощинский
Garden-View Queen Room
Stayed in Jun 2022
Solo travelers
3 review
10.0/10
Outstanding
Posted on Aug 7, 2022
Hilton Garden Inn , it was my first stay in this hotel, July 2022. It is a great hotel. The room is so clean and cozy. There is a TV set, a fridge, a comfortable king-size bed, an air-conditioner in the room. The room is cleaned every day. The hotel administrators are very kind and polite- it`s always nice to contact them for any request. I want to express my special thanks to Lisa as an Assistant director of sales. I got some questions during my stay in the hotel and she helped me solve any problems any time. She was always available, I could call her anytime. Thanks a million, dear Lisa. Wonderful place which met all my expectations. Next time I`ll be staying at this hotel again.
Response from Property: Dear Guest, Thank you for taking the time to write a review about your recent stay at our Hilton Garden Inn Sanya. We are very happy to know that our hotel meet your expectation. We will also forward your recognition to Lisa and she will be excited to get your your compliment. Every team members at our hotel are ready to help or support you if you have any issue or problem during your stay. We do hope our hotel will always be your first choice at Sanya. We do hope everything goes well for you!——海小花服务团队
Hartono
Garden Room - Garden-View (2 beds)
Stayed in Mar 2024
Family
38 review
9.0/10
Great
Posted on Apr 19, 2024
Near night market
Response from Property: Dear guest, please accept sincere greetings from Hilton Garden Inn Sanya! We are glad that you chose to book our hotel. Our hotel is located in the core location of Tianya District, Sanya City, close to a large supermarket shopping mall (Wanghao Supermarket) and a seafood food court. Directly opposite the hotel is the "Yiheng Theme Night Market" snack city, where you can experience local food culture. Here we would also like to give you a brief introduction. As a boutique hotel brand under the Hilton Group that focuses on personalized services, our hotel is simple, exquisite, independent and comfortable. We always strive to provide guests with the best cost-effective services. We hope you can experience the uniqueness of Hilton Garden Inn in the future! wish you a happy life! ——Hai Xiaohua service team
Guest User
Sea-view Family Garden Room
Stayed in Jul 2024
Family
1 review
10.0/10
Outstanding
Posted on Aug 25, 2024
Ella good
Response from Property: 親愛的客人,您好!感謝您入住三亞希爾頓花園酒店並留下滿分點評,非常開心我們酒店的服務得到了您的認可。我們酒店的每一位同事都秉承着以客為本、殷勤好客的服務理念,並將這份理念積極地付諸在實踐當中,盡心讓所有客人都感受到賓至如歸的温馨體驗。期待您的再次蒞臨,祝您生活愉快!——海小花服務團隊
Guest User
Garden-View Queen Room
Stayed in Sep 2024
Other
1 review
10.0/10
Outstanding
Posted on Oct 17, 2024
susan
Response from Property: 親愛的客人您好,感謝您對希爾頓的信賴並下榻三亞希爾頓花園酒店。希爾頓品牌百年傳承的不僅是熱情好客的待客之道,還有始終標準如一的服務宗旨;在這裏您可以體驗到的是人與人之間最輕鬆的溝通,還有各項服務為您帶來的便捷體驗。期待能成為您出行路上最忠實的夥伴,並助力您的旅程。祝您生活愉快!——海小花服務團隊
Guest User
Garden-View Queen Room
Stayed in Oct 2023
Other
4 review
10.0/10
Outstanding
Posted on Nov 16, 2023
Real good CM Bing
Response from Property: Dear guest, Thank you for taking time to share your stay experience with Hilton Garden Inn Sanya. We are glad to see that you are satisfied with our friendly staff. We are honored to have your support and companionship. Warm and hospitable service and comfortable and clean environment have always been our major advantages, attracting many guests who value experience. Here, you not only have your basic needs met, but also a "home away from home" where you can feel comfortable, warm and enjoy yourself. Looking forward to your next visit and wish you a happy life! ——海小花服务团队