Palm Beach Resort & Spa

Palm Beach Resort & Spa Reviews

Palm Beach Resort & Spa

No.22 Hailong Road, Tianya District, Sanya, Hainan, 572023, ChinaView Hotel Details
Palm Beach Resort & Spa
Palm Beach Resort & SpaPalm Beach Resort & SpaPalm Beach Resort & Spa
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Guest Reviews of Palm Beach Resort & Spa

8.6/10
1015 review
Verified reviews
Location8.8
Amenities8.3
Service8.6
Cleanliness8.6
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All reviews(1015)
Positive reviews(903)
Reviews with photos/video(406)
Close to beach(149)
Great swimming pool(81)
Nice sea view(77)
Friendly front desk staff(45)
Perfect for kids(38)
Too many mosquitoes(24)
Has facilities for children(17)
Clean pool(10)
Negative reviews(112)
Russ
Superior Garden-view Twin Room
Stayed in Jan 2025
Solo travelers
15 review
9.0/10
Great
Posted on Mar 27, 2025
The pool is nice and big. There's a restaurant and small convenience store on location. Room is small but fine. Helpful staff.
Response from Property: Dear guests, thank you for your attention and support to the hotel and for your affirmation of the service. Sanya Coconut Beach Hotel is located on the Coconut Dream Corridor in Sanya Bay, facing the sea, only 10 minutes away from the airport. The hotel has a unique European architectural style, with small bridges and flowing water in the style of Jiangnan winding through the tropical garden. It consists of 1 main building and 16 villas. It also has a swimming pool, where you can stroll in the green park or play in the water. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home at Coconut Beach Hotel. We are looking forward to meeting you again and wish you a happy life!
Thomas Alexander
Superior Garden-view Queen Room
Stayed in Nov 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Dec 3, 2024
Very good service!
Response from Property: Dear guest, thank you for choosing Coconut Palm Beach Villas & Resort . Coconut Palm Beach Villas & Resort is located in the Sanya Bay coconut Dream corridor, only 10 minutes away from the airport, the city, the surrounding business area covered, convenient transportation. The hotel has tropical botanical gardens, flower gardens, orchards, walking in the hotel's green, flowers and fragrance of the park, you can give the mood for a relaxing trip. Coconut Palm Beach Villas & Resort will continue to create a warm and comfortable living environment for guests and look forward to meeting you again, I wish you a happy life.
winfieldDavid
Townhouse Pool-View Double Bed Room
Stayed in Oct 2024
Couples
1 review
9.0/10
Great
Posted on Jan 19, 2025
Great hotel. Breakfast was excellent and served until 1.00pm. Staff were very helpful.
Response from Property: Dear guests, thank you for your attention and support to the hotel and for your affirmation of the service. Sanya Coconut Beach Hotel is located on the Coconut Dream Corridor in Sanya Bay, facing the sea, only 10 minutes away from the airport. The hotel has a unique European architectural style, with small bridges and flowing water in the style of Jiangnan winding through the tropical garden. It consists of 1 main building and 16 villas. It also has a swimming pool, where you can stroll in the green park or play in the water. The hotel serves a combination of Chinese and Western cuisine, and offers more than 30 types of breakfast at relatively affordable prices. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home at Coconut Beach Hotel. We are looking forward to meeting you again and wish you a happy life!
Дан888
Superior Garden-view Twin Room
Stayed in Nov 2024
Travel with friends
5 review
10.0/10
Outstanding
Posted on Dec 30, 2024
It was an excellent experience! Services, food all are very good!
Response from Property: Dear guest, thank you for choosing Coconut Palm Beach Villas & Resort . Coconut Palm Beach Villas & Resort is located in the Sanya Bay coconut Dream corridor, only 10 minutes away from the airport, the city, the surrounding business area covered, convenient transportation. The hotel has tropical botanical gardens, flower gardens, orchards, walking in the hotel's green, flowers and fragrance of the park, you can give the mood for a relaxing trip. Coconut Palm Beach Villas & Resort will continue to create a warm and comfortable living environment for guests and look forward to meeting you again, I wish you a happy life.
Guest User
Superior Garden-view Twin Room
Stayed in Jan 2025
Family
7 review
9.5/10
Amazing
Posted on Mar 1, 2025
A bit old but clean Good location and service
Response from Property: Dear guests, thank you for choosing Sanya Coconut Beach Hotel to stay. Sanya Coconut Beach Hotel is located on the Coconut Dream Corridor in Sanya Bay, facing the sea. It is only 10 minutes away from the airport and the city center. It is surrounded by business districts and has convenient transportation. The hotel has a tropical botanical garden, a flower garden and an orchard. Strolling through the hotel's green and fragrant gardens can give your mood a relaxing journey. Sanya Coconut Beach Hotel will continue to work hard to create a warm and comfortable living environment for guests. We look forward to meeting you again and wish you a happy life!
Guest User
Deluxe 180° Sea-View Double Bed Room
Stayed in Apr 2024
Solo travelers
1 review
9.5/10
Amazing
Posted on May 7, 2024
Very quiet and comfortable place. Beach is good and close. Breakfast not the best , will not recommend (
Response from Property: Dear guest, thank you for choosing Coconut Palm Beach Villas & Resort . Coconut Palm Beach Villas & Resort is located in the Sanya Bay coconut Dream corridor, only 10 minutes away from the airport, the city, the surrounding business area covered, convenient transportation. The hotel has tropical botanical gardens, flower gardens, orchards, walking in the hotel's green, flowers and fragrance of the park, you can give the mood for a relaxing trip. Coconut Palm Beach Villas & Resort will continue to create a warm and comfortable living environment for guests and look forward to meeting you again, I wish you a happy life.
Guest User
Superior Garden-view Queen Room
Stayed in Mar 2024
Solo travelers
22 review
9.0/10
Great
Posted on Apr 7, 2024
Nice enough place, big room , nice pool with sun loungers. Close to the beautiful beach (again a no swim beach)
Response from Property: Dear guest, thank you for choosing Coconut Palm Beach Villas & Resort . Coconut Palm Beach Villas & Resort is located in the Sanya Bay coconut Dream corridor, only 10 minutes away from the airport, the city, the surrounding business area covered, convenient transportation. The hotel has tropical botanical gardens, flower gardens, orchards, walking in the hotel's green, flowers and fragrance of the park, you can give the mood for a relaxing trip. Coconut Palm Beach Villas & Resort will continue to create a warm and comfortable living environment for guests and look forward to meeting you again, I wish you a happy life.
Nobuhle
Townhouse Pool-View Twin Room
Stayed in Jul 2023
Family
9 review
6.0/10
Posted on Aug 16, 2023
Honestly I was thankful I was only there for one night , I chose it because it was close to the airport and I had an early flight so for that it worked perfectly. It’s right next to the beach which is nice I love the sea but everything else is 🥴. It is a cheap hotel so I guess you get what you pay for .
Response from Property: Dear guest, thank you for your attention, support, and affirmation of the hotel. Sanya Coconut Beach Hotel is located on the Coconut Dream Corridor in Sanya Bay, just over 10 minutes away from the airport. It is a coastal garden style resort hotel that integrates rare botanical gardens, flower gardens, tropical orchards, and wedding photography bases. The hotel has a unique European architectural style, and the small bridges and flowing water of Jiangnan style wind through the tropical gardens, Composed of 1 main building and 16 villa clusters. We will continue to serve every customer with care, hoping that our warm and thoughtful service and unique scenery will bring you a good mood. Your satisfaction is the driving force for us to continuously improve our service. Looking forward to meeting you again and wishing you a happy life!
Enigma.ngm
Garden Elegant Room (2 Beds)
Stayed in Dec 2023
Family
18 review
3.5/10
Posted on Jan 27, 2024
17 people booked 6 rooms. There are so many things I want to write. the manager is really bad at communicating. the rooms are very dirty. They did not clean because there was no maid. I asked for a cleaning agent and cleaned it myself. they are unapologetically very mean. breakfast is very expensive but really bad. It's really dirty, there are rats running around by the pool. everything is dirty. This is a 1 star resort
Response from Property: Dear guest,thank you for choosing the hotel and giving feedback on your questions.Our greatest hope is to gain the satisfaction and happiness of our guest.We are very sorry for the trouble caused to you bu our service failing to meet your satisfaction.Regarding your feedback,we have also recorded and sent to the relrvant departments for improvement.The progress of the hotel cannot be separated from the encouragement and support of every guest.Please allow us to once again espress our sincere apolgies for failing to provide you with a perfect stay experience.I wishi you a happy life and a good mood every day!
MHD FARRAM
Superior Garden-view Queen Room
Stayed in Dec 2024
Couples
22 review
10.0/10
Outstanding
Posted on Feb 5, 2025
I love it the place
Response from Property: 尊敬的賓客,感謝您選擇三亞椰林灘酒店入住。三亞椰林灘大酒店位於三亞灣椰夢長廊臨海而建,距機場、市區僅10餘分鐘的路程,周圍商圈覆蓋,交通方便。酒店擁有熱帶植物園、花卉園、果園,漫步在酒店綠意盎然、花果飄香的園區,可以給心情來一次放鬆之旅。三亞椰林灘酒店將不斷地為客人營造温馨舒適的居住環境而努力,非常期待與您再次相遇,祝您生活愉快!
Michaela (@uncoveringcities)
Superior Garden-view Queen Room
Stayed in Jul 2022
Couples
11 review
8.5/10
Very Good
Posted on Aug 24, 2022
Overall, we enjoyed our stay at this hotel despite it only being for one night. The hotel was actually split into two: the hotel building where you find the lobby, restaurants and various amenities, then the hotel room complex across the road - little villa type housing with individual hotel rooms and pretty outdoor pool. The room we stayed in was spacious, if a little dated in terms of room decor. Staff were as supportive and friendly as they could be. But the hotel’s amenities (mainly the gym) were worse than expected. When we asked hotel staff where the gym was, they happily directed us to it (a couple of floors up from the lobby, on a floor that looked like it was going through renovation). It was a small fitness room that was dirty, had non-functional machines (but no word from hotel staff or signage to say not to use the machines that we could see) and no AC. I tried turning on the treadmill, only to see it go from 0-20 with a second (thankfully I wasn’t standing on it!). Bit of a shame. One thing we loved about this hotel, and the room we stayed in was the close proximity to the beach. We could walk there within a minute!
Response from Property: Dear guest, thank you very much for choosing to stay at Yelintan Hotel Sanya. The hotel is located in the Yemeng Corridor of Sanya Bay and built near the sea!I'm sorry for not being able to bring you a very satisfactory check-in experience. Regarding the fitness equipment problem you mentioned, the hotel has ordered the relevant departments to strengthen the work inspection. At the same time, the hotel has a renovation and upgrade plan every year, and the hotel has a 24H duty manager.you can contact us if you have any questions, look forward to your stay again, wish you a happy life!
Vlad the Traveler
Townhouse Pool-View Twin Room
Stayed in Jun 2022
Family
21 review
10.0/10
Outstanding
Posted on Aug 1, 2022
I was prepared for everything, but it turned out super positive.. Kind and friendly staff which tried to help in every situation I needed to solve, though I don't speak Chinese, and they don't speak much English. The view is as thay say, a pool view.100 meter max to the ocean. The room is big enough, clean, breakfast is more or less same, 50-50 Chinese-Western food. Clean swimming pool. more than pleased, I stayed few nights longer, and I would definitely come again.
Response from Property: Dear guests, thank you very much for your support and trust in the hotel! Only then can we have the power to continue to develop and move forward regardless of the years. I hope our warm and thoughtful service and unique scenery will bring you a "home" feeling. Your satisfaction will give us the greatest incentive, and we will continue to serve every customer with our heart. I'm looking forward to meeting you again. I also wish you and your family good health and happiness!
Allicer
Deluxe 180° Sea-View Double Bed Room
Stayed in May 2022
Couples
77 review
5.0/10
Posted on Jun 25, 2022
The location is great if you like privacy to the beach but only for sunbathing, you can’t swim to the sea, it’s also ok if you got flight early in the morning, the location is near the airport. The service is ok, some staff are friendly and helpful while the others aren’t. The room is clean, it has a nice palm see view. Only one swimming pool is available to use near a bar which can’t make cocktails on the menu. They said it’s not available too. There are a lot of mosquitoes so be sure to take a spray. It has a mini shopping (store) inside so it’s very convenient too.
Response from Property: Dear guests, thank you for choosing yelintan Hotel and your comments on the hotel! We deeply regret your experience during your stay in the hotel. As we are a Garden Resort Hotel, there are a variety of subtropical flowers and plants in the park. While enriching the color of visual angle, mosquitoes are also inevitable. Your practice is very right. Close the balcony door as much as possible when you sleep at night, and use electronic mosquito repellent incense to repel mosquitoes at the same time. On the basis of the original disinfection and sterilization frequency, the hotel will further strengthen disinfection and sterilization! In addition, the hotel is also equipped with toilet water, if necessary, you can also call the service center. At the same time, the hotel has a 24h duty manager. If you have any questions, please contact us. The progress of the hotel is inseparable from the encouragement and support of every guest. Please allow us to offer you a perfect check-in experience. Once again, I sincerely apologize and wish you a happy life!
nols99
Superior Garden-view Queen Room
Stayed in Jul 2022
Couples
28 review
8.0/10
Very Good
Posted on Oct 5, 2022
Nice big resort. Beautiful big swinning pool. Was probably built a long time ago so some things are old. Overall, great value for money.
Response from Property: Dear guests, it's a great honor to get your support, and thank you for your affirmation of the hotel! Although the hotel has been in existence for some years, every year we will invest a lot of manpower and material resources to upgrade it. At the same time, we not only have a beautiful big swimming pool, but also the landscape is a major feature! Your satisfaction will be the greatest incentive to us, and we will continue to serve every customer with our heart. I look forward to meeting you again, and wish you and your family good health and happiness!
Nebojsa
Townhouse Pool-View Double Bed Room
Stayed in Jul 2022
Family
15 review
8.0/10
Very Good
Posted on Sep 4, 2022
Nice stay with family, but due to some covid cases in Sanya we have stay there just 1 day!
Response from Property: Dear guest, thank you very much for choosing Yelintan Hotel!The Chinese government has never relaxed its efforts to prevent and control the novel coronavirus.Once discovered, a series of control measures will be actively taken to minimize the risk, please understand!At the same time, we hope that our sincere service can bring you a comfortable experience and look forward to visiting again!