Hilton Sanya Yalong Bay Resort & Spa

This time in Sanya, I chose the Hilton and was lucky enough to catch a sunny day. The public areas are beautiful, but the buffet dinner was quite mediocre. What really enhanced our stay was the hotel butler, Loren. He proactively contacted us the day before check-in to help us upgrade our room and extended our check-out time on the day we left, which was very thoughtful. He checked in with us daily about our experience, and whenever we ordered takeout, he'd bring it right up to our door. Thumbs up!

I chose the Hilton because of its beautiful public areas, and I'm so grateful to housekeeper Aven for their excellent service throughout my stay. They even upgraded us to a deluxe sea view room and meticulously handled all our requests with a fantastic attitude. 👍 I was a bit worried before arriving, having read some reviews about old and musty rooms, but we were given a room on the fifth floor of Building 2. There was absolutely no strange odor inside. While it was a bit dated, it was impeccably clean. Stepping onto the balcony, the view was absolutely breathtaking 🌴. Also, the freshly baked mooncakes sold in the hotel lobby were delicious. Overall, it was a great experience, and I'll definitely be back again soon!

This time, I blindly chose the Hilton Sanya Yalong Bay, and it was truly a fantastic pick! The hotel is in a prime location in Yalong Bay, right by a white sand beach with soft sand and gentle waves. Even though the hotel is a bit older, the gardens are impeccably maintained, filled with tropical coconut groves that really set a relaxing, vacation vibe. The butler service was also very attentive; a big shout-out to my butler, Loren, who even arranged a complimentary travel photoshoot upon check-in. The photographer was excellent at finding the best angles, making it easy to get some amazing shots for social media!

This is an older hotel in Yalong Bay. Even though Sanya has developed for so many years and has many other bays, Yalong Bay still has the best beach. All the hotels along this stretch have a great resort vibe. The Hilton's public areas are a huge plus, really beautiful, and the beach at Yalong Bay is also fantastic. The gym is excellent, overlooking the garden lake, and it's nice to run while watching the swans. However, the hotel room's hardware is really old and needs a renovation; it needs to keep up with the times. As soon as I checked in, there was an issue with the bathroom drain, the bathtub wouldn't drain, so they had to fix it first. The table in the room also had grease stains that needed wiping again, and both the table and chairs looked very dated. The fire sprinkler looked like it was about to fall off. Breakfast was the worst part, very mediocre. The service is still good, it's just the old hardware that's the problem.

Our butler, Aven, was incredibly thoughtful. When there was a heavy rainstorm yesterday, he knew we were out and specifically warned us about the strong winds, advising us to be careful. He then arranged for staff to move our balcony clothes rack indoors. Today, upon learning we were checking out and still needed to shower, Aven, even knowing there were incoming guests, extended our check-out until 2 PM. He's such a warm and caring butler, we'll definitely be back!

The room was very clean, and the bed was incredibly comfortable with a massage function, which was a huge plus. The view from the balcony was pleasant. The hotel breakfast, especially the sour and spicy rice noodles and the mixed grain vegetable pancakes, were delicious. My butler, Aven, provided excellent service and always helped me pre-arrange reservations for the hotel's activities.

I added the customer service WeChat and they were very responsive to all my questions. The room was clean and tidy, and it was very close to the beach. They provided free towels and mineral water on the beach, which was a great service. I'll bring my parents back next Chinese New Year, thanks Aven~~

Our butler, Sam, was very attentive. Check-in was super smooth; I had requested the 4th floor in advance, and not only did I get my desired floor, but I could also check in immediately after completing the process. Sam also mentioned that if we needed more time, we could request a slight extension – definitely a big thumbs up! Plus, it's genuinely close to the beach; I snapped a ton of photos from the balcony.

Overall, we were very satisfied. The service attitude was excellent, and the environment was beautiful, comfortable, and pleasant. Our family booked two rooms for our trip, and it was very convenient to go out for meals. The breakfast had a rich variety of delicious dishes. The scenic facilities were complete, and the amenities were well-equipped and comfortable!