Timton Fuhe Hotel

Timton Fuhe Hotel Reviews

Timton Fuhe Hotel

199 Sanya Bay Road (Sanya Wan Lu), Tianya District, Sanya, Hainan, 572000, ChinaView Hotel Details
Timton Fuhe Hotel
Timton Fuhe HotelTimton Fuhe HotelTimton Fuhe Hotel
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Timton Fuhe Hotel Guest Reviews

4.5/5
Good
3110 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(3110)
Positive reviews(2953)
Reviews with photos/video(974)
Nice sea view(635)
Friendly front desk staff(506)
Great swimming pool(462)
Easy to get around(319)
Close to beach(305)
Perfect for kids(165)
Has play area for children(53)
Negative reviews(157)
NikBakh
Deluxe Sea-view Twin Room
Stayed in Oct 2024
Couples
2 review
3.7/5
Posted on Dec 3, 2024
I have spent in Timton Hotel 8 days and now I can present my own review on this hotel. The location and the views, that opens from the balcony are awesome. Hotel provides live music at nights (together with ocean view it is perfect). These were the advantages of this hotel. Now let's go to the disadvantages (there are so many of them). Service: After check-in we have found that the TV in our room was broken (look the uploaded photos), the safe box was also broken, the toilet flush was working from time to time. We notified the staff, which after some time told us, that all systems were checked and repaired (but everything was absolutely the same, not working). Food: From day to day hotel serves you the same types of dishes (about 20 or 30 kinds) and there are almost no changes in dishes (except of 2-3). Hainan island is very rich with fruits but hotel will present you only 2 of them (fresh orange and watermelon, or melon and guava etc.). The traditional Hainan fruits are canned fruits, which I find very dissapointing (remember, that you are staying in 5 star hotel). Room: Except of the problems that were mentioned above, there are more related to the rooms itself. Old furniture, very unconvenient location of room light switches and their work modes (some switches do not do nothing). Moreover, there is no light on the balcony where the bath tub is located (no safety at all). The abscense of the door and windows in bathroom (there are curtains instead of doors/windows), such decision I cannot understand from the logical point of view). Conclusion: I was dissapointed why this hotel for such amount of money serves so poor service. Strongly recomment to double revise your decision if you want to stay here.
Response from Property: Dear esteemed guest, Hello! Thank you for choosing to stay at and review the Sanya Tianlong Fuhu Hotel. We are very to hear that your stay was not up to your expectations. Please allow us to extend our sincere apologies on behalf of the hotel management team. Thank you for pointing the issues, which will help us to avoid similar problems in the future. Your feedback has been received by the relevant departments, and the management takes this incident very. The hotel will make improvements based on your feedback, and we will continuously enhance our service quality. We warmly invite you to visit us again, so we can the opportunity to provide you with the best service. Wishing you a pleasant life!
DMITRII
Superior Sea-view Queen Room
Stayed in Oct 2024
Solo travelers
8 review
4.5/5
Great
Posted on Nov 15, 2024
Not bad hotel, close to the airport, conveniently close to the sea, there is a lot of delicious food nearby. I bought breakfast in the room rate, and I was not allowed it in the room when I asked. The sick had to go to a restaurant for breakfastšŸ¤’šŸ‘Ž They demanded a deposit when there were no deposits on the hotel website怂šŸ¤· Probably because I am a foreigneršŸ™„Therefore, they demanded a depositšŸ‘Ž
Response from Property: Dear guest, hello! Thank you for staying at the Tiantong Fuhe Hotel in Sanya. As the hotel's breakfast is a buffet breakfast of both Chinese and Western styles, there are nearly a hundred varieties for you to choose from in the restaurant. The hotel's deposit collection is a normal process and there is no special charge for foreign customers. I am very sorry for the unpleasant experience this time! I have already provided feedback to the relevant departments. The hotel is equipped with a 1200 square meter super large swimming pool, and the rooms are equipped with private hot spring pools. Pushing open the door, you can enjoy a dual experience of "facing the sea, with warm spring flowers blooming". Bus routes 54, 25, and 26 can reach the city center, Nanshan Temple, Tianya Haijiao, and other places from the back door. Looking forward to your visit again, and wishing you and your family a happy life!
Vijay
Deluxe Room - Sea-View (2 Beds)
Stayed in Oct 2024
Solo travelers
21 review
4.5/5
Great
Posted on Nov 14, 2024
My 2nd stay in this hotel. Nice beach view, good swimming pools. Breakfast could have more better.
Response from Property: Hello dear guests! Welcome to Sanya Tiantong Fuhe Hotel. Thank you for your affirmation and recognition of the hotel. I have reported your valuable opinions to the relevant departments. The hotel's breakfast is a Chinese and Western buffet breakfast, with nearly a hundred varieties for you to choose from. The hotel is located in the center of Sanya Bay, a quiet place amidst the bustle and with convenient transportation. It is only a 15-minute drive from Tianya Haijiao and an 18-minute drive from Mingzhu Plaza Shopping Mall. It is only an 8-minute drive from Sanya Phoenix Airport. The unique design style and convenient location form a beautiful landscape in the beautiful Coconut Dream Corridor. The public area provides gyms, outdoor hot springs, children's playground and other facilities to create a leisure and comfortable holiday environment for you. We will continue to work hard to provide better services to every guest. Looking forward to meeting you and wishing you and your family a happy life!
Zachtime!
Superior Sea-view Queen Room
Stayed in Jun 2024
Business travelers
31 review
4.5/5
Great
Posted on Aug 23, 2024
I loved my stay here. Everything was nice. The pool men need to clean the pool a bit more though. Always too many leaves in the pool.
Response from Property: Dear customer, hello! Thank you very much for taking the time to share your stay experience with us. We have forwarded the issue you mentioned to the relevant department for follow-up and handling. At the same time, we will also take measures to strengthen employees' service awareness, further improve service efficiency, and respond to guest needs in a timely manner. Thank you again for your feedback. We hope to have the opportunity to serve you again.
Dago88
Superior Sea-view Queen Room
Stayed in Apr 2024
Solo travelers
33 review
2.0/5
Posted on May 6, 2024
Too old the hotel
Response from Property: Dear guest, hello. Thank you for staying at the Tiantong Kangda Hotel in Sanya. I am very pleased to know that you are very satisfied with our service, and I apologize that our facility decoration did not meet your expectations. I have provided feedback to the relevant departments and included it in the future renovation plan. I look forward to the opportunity to provide you with the highest quality service again.
Guest User
Deluxe Open Garden View Suite
Stayed in Oct 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Nov 7, 2023
Well, I was looking for a quite place very close to the beach. This hotel is not new, but besides that itā€™s more than enough for the price Iā€™ve paid! Beautiful view, bathtub on the balcony, beach across the road with no people. A big pool ( also no people almost all of the days Iā€™ve been there) and green territory just made me happy. You have to understand that if youā€™re looking a nice quiet place for water activities itā€™ll be perfect for you. A little bit old interior gives a nice Victorian style which appears to be a nice unique detail.
Response from Property: Dear guest, hello! Thank you very much for your affirmation of Tiantong Kangda Hotel. I am glad that you have had a wonderful holiday here. The hotel is located in the beautiful Sanya Bay Coconut Dream Corridor, with convenient transportation. Comfortable guest rooms are designed with a panoramic view of the sea, and the room is also equipped with a unique low-temperature hot spring sea view bathtub. You can enjoy a double layered experience of "facing the sea and spring flowers blooming" when you open the door. Every compliment you give is a driving force for us to keep moving forward! We are willing to be your home on your journey, and welcome you back home anytime!
Guest User
Deluxe Garden-view Twin Room
Stayed in Mar 2024
Solo travelers
4 review
3.2/5
Posted on May 5, 2024
This hotel needs an upgrade. For the price it was fine. Great location across the street from the beach and away from the crowds.
Response from Property: Dear guest, hello. Thank you for staying at the Tiantong Kangda Hotel in Sanya. I am very pleased to know that you are very satisfied with our service, and I apologize that our facility decoration did not meet your expectations. I have provided feedback to the relevant departments and included it in the future renovation plan. I look forward to the opportunity to provide you with the highest quality service again
Guest User
Deluxe Open Garden View Suite
Stayed in Feb 2024
Couples
20 review
4.2/5
Very Good
Posted on Mar 23, 2024
The place is a bit old but itā€™s very close to the beach and the airport. Thatā€™s why we stayed here after landing in Sanya late in the evening. Itā€™s really cheap for what you get and the service was nice. They had a free bus taking us to haitangwanq which was great because that was our next destination. šŸ˜
Response from Property: Dear guest, hello. Thank you for staying at the Tiantong Kangda Hotel in Sanya. I am very pleased to know that you are very satisfied with our service, and I apologize that our facility decoration did not meet your expectations. I have provided feedback to the relevant departments and included it in the future renovation plan. I look forward to the opportunity to provide you with the highest quality service again.
Lauraäø½ęƏ
Superior Sea-view Twin Room
Stayed in Jul 2023
Family
14 review
3.7/5
Posted on Aug 8, 2023
The best thing about this hotel is unbeatable location, the sea is a few steps away and the view from the hotel room is amazing however the facilities of the hotel are outdated and it needs a thorough cleaning! Mold is everywhere in the room including the air itself! The cleaning lady was very nice and helpful! The breakfast options are poor! We would gladly come again after the renovation/cleaning just for the incredible views!
Response from Property: Dear guest, hello! Thank you for choosing to stay at the Tiantong Kangda Hotel in Sanya. Due to the hotel's long history of operation and frequent exposure to sea breeze, the facilities and equipment may become outdated. However, please believe that we have never slowed down our efforts in maintaining and replacing the hotel's facilities and equipment. The hotel will continue to improve its own conditions to strive to provide every guest with a better check-in experience. Your appreciation has also surprised the hotel staff. It is the guests who have pointed out our shortcomings and advantages in this way that the hotel can progress and grow. We look forward to your visit again and wish you a pleasant journey!
Adelep
Superior Sea-view Queen Room
Stayed in May 2023
Couples
14 review
4.7/5
Amazing
Posted on Jun 28, 2023
The location was great, very near the seaside, the seaside was clean and not crowded we mostly had the beach to ourselves during the day! The room had all the amenities but the fridge was not working! The hotel has a big swimming pool! There are shops and restaurants outside the hotel too!In overall, it was worth it the priceā€¦
6/7
Response from Property: Dear guest, first of all, thank you very much for your thoughtful review. Unfortunately, we did not provide you with a satisfactory stay experience. Regarding the matters you mentioned, our leaders attach great importance. Since the hotel opened in 2010, various service facilities have been continuously maintained. We have promptly reported to the heads of the housekeeping and engineering departments, and the hotel will make corresponding improvements. We will continue to improve our hardware services, and we sincerely invite you to come again, Let us have the opportunity to provide you with the best service and wish you a happy life!
ZimBarbiean
Deluxe Garden-view Twin Room
Stayed in Jun 2023
Couples
2 review
3.7/5
Posted on Jul 30, 2023
Decent enough for a first hotel before you move onto hotels closer to the beach. The breakfast spread is mostly Chinese but you get to eat it looking at a pretty garden. Not bad. 3/5.
Response from Property: Dear guest, hello! Thank you very much for choosing to stay in Sanya Bay Tiantong Kangda Hotel, which is located in the center of Sanya Bay and uses all natural green environmental protection materials. To provide guests with a warm and comfortable vacation environment, we will continuously strive for higher service levels to ensure that more guests choose us and Tiantong. Looking forward to meeting you, I wish you and your family a happy life and a happy family!
Dago88
Deluxe Open Garden View Suite
Stayed in Apr 2024
Solo travelers
33 review
3.5/5
Posted on May 6, 2024
The place is quiet far
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at the Tiantong Kangda Hotel in Sanya. The hotel is located in the center of Sanya Bay and uses all natural green and environmentally friendly materials. To provide guests with a warm and comfortable vacation environment, we will continuously strive for higher service levels to ensure that more guests choose us and choose Tiantong. Looking forward to meeting you, wishing you and your family a happy life and a joyful family!
Michaela (@uncoveringcities)
Deluxe Sea-view Double Room
Stayed in Jun 2022
Couples
7 review
4.5/5
Great
Posted on Aug 24, 2022
We enjoyed our stay at the Timton Kangda. It was in a great location (close to the airport and Sanya Bay beach just a minute or so walk away). The pool was lovely and our room was very clean and spacious. Room fixtures and furnishings were a little dated, and you can tell that the entire place needs a bit of TLC, but overall a decent place for the budget. The view from our room was amazing - it was great to be able to see the pool and sea! The thing that let this hotel down for us a little bit was the gym - machines that didnā€™t work, no AC, floorboards coming up, dirty mats, not even running tap water in the bathroom. When we tried to ask staff for help / to ask why the gym was non-functional, all we got was a shrug...
6/10
Response from Property: Dear VIP! Thank you for staying and commenting on Sanya Tiantong Kangda Hotel. I'm sorry to learn that your stay experience failed to meet expectations. Please allow me to express my sincere apologies on behalf of the hotel management team. Thank you for your reference to prevent similar problems in the future. Your feedback has been received by the relevant departments. The hotel will make corrections accordingly. We will continue to improve hardware services. We sincerely invite you to come again, so that we have the opportunity to provide you with the best service, Wish you a happy life!
Guest User
Superior Sea-view Queen Room
Stayed in Dec 2022
Family
7 review
2.0/5
Posted on Feb 7, 2023
Very old furniture and low cleanness it shouldnā€™t be rated as 5 stars unless they redecorate and renewed everything
Response from Property: Dear guests, thank you for staying in Sanya Tiantong Kangda Hotel. I'm sorry that the decoration of our facilities has not satisfied you. I have made feedback with relevant departments and included it in the future renovation plan. I look forward to another opportunity to provide you with the best service.
Tuyanna
Superior Sea-view Twin Room
Stayed in May 2023
Couples
2 review
3.5/5
Posted on Jun 20, 2023
Kindly not bad. But build is very very old.
Response from Property: Dear guest, hello! Thank you for staying at the Tiantong Kangda Hotel in Sanya. The hotel adopts a North American architectural style, with green and environmentally friendly solid wood as the raw material. The color is slightly dark but beneficial to your health, allowing you to stay at ease and have fun. Since its trial operation on February 8, 2010, the hotel has been regularly maintained every year to ensure guest comfort and provide a warm and comfortable environment for guests. The hotel is located in the center of Sanya Bay. The room is equipped with a private hot spring pool. You can enjoy the double experience of "facing the sea and blooming flowers in spring" by opening the door. At the back door, there are buses 54, 25, 26 to the city, Nanshan Temple, Tianya Haijiao and other places. Looking forward to your next visit and wishing you and your family a happy life!