HaiTang Bay/CDF Mall/Hou Hai | 0.36km from LA MER (CDF Sanya Haitang Bay International Duty Free)
InterContinental Sanya Haitang Bay Resort is a luxurious beachside resort nestled on the China’s renowned National Coast – Haitang Bay. Nearby the China’s largest Duty Free Shopping Center connects the Resort to various shopping havens, in- house guest enjoy special discount when registration 24 hours in advance. Sanya Duty Free Shopping Center Phase Ⅱ newly opened at end of 2019, is a new landmark for tourism and leisure shopping at Haitang Bay. Modern design with Hainan influence and lush landscaping which blends into the natural, the resort is shaped like a dragon resting on the beach and stretches 150,000 square meters. All of the 295 rooms have an attractive open-plan design that overlooks the azure blue waters of the South China Sea. With a décor featuring tropical artwork, starting from 88 square meters have spacious master bedrooms and private outdoor balconies with bathtubs overlooking the stunning ocean views. Featuring 7 restaurants and bars, we create the true taste and flavor of foods served from around the world.Aqua - aquarium restaurant explores the mystery of the seabed, enjoys delicate delicacies, and watches more than 5,000 colorful tropical fish roaming and dreamlike mermaid shows. Romantic and unique experiences are deeply loved by couples and family guests. Planet Trekkers Kids Club is a mini resort for our younger visitors. The Kids Club has renovated and upgraded in 2018, a 500 square meters space is full of fun and it will help your children enjoy an unforgettable resort experience. More than 50 colorful kids and recreation programs, in-house guest will enjoy unlimited play for free of charge (hotel self-management activity). Besides, the conference facilities are provided with over 15,000 square meters of indoor and outdoor, the most impressive and technologically ballroom and meeting space in Hainan, for all kinds of functions and business retreats.
GGuest User2024.05.01
The best service I’ve ever seen. My birthday occurred during the stay and I was very surprised when many staff came to my room only to congratulate me . Also hotel was always get in touch with WeChat application and staff answered me for my questions rapidly and help me to resolve any troubles related with the airport transfer, flights or laundry service. Each room well equipped with the luxury cosmetics and good quality electronic devices. Which is not common practice.
Of course hotel has luxury territory and many activities available inside of it but it is exactly what you expect from a hotel of such level.
The only thing you should keep in mind before go there that it you can’t swim in the sea in this bay. But because of many activities and swimming pools available may be it is not a big problem:)
HaiTang Bay/CDF Mall/Hou Hai | 0.57km from LA MER (CDF Sanya Haitang Bay International Duty Free)
The Westin Sanya Haitang Bay Resort (Sanya Haitang Wan Minsheng Weisiting Dujia Jiudian) is located on the South China Sea on Haitang Bay.Free parking and Wi-Fi in public areas are offered to guests of this hotel. On-site restaurants serve Chinese, Japanese and Western cuisine. A coffee shop and lobby bar provide additional spaces for guests to unwind with a drink or meet up with friends. Business travelers have access to the hotel's fully equipped meeting rooms and business center. Guests with free time can take a dip in the pool, work out in the gym or indulge in the spa or massage services. Tennis courts, a beach volleyball area and billiards table are also on the premises. For extra fun, guests can check out the game room or karaoke facilities.
GGuest User2024.04.20
A very satisfying vacation journey. Before checking in, the butler Lulu contacted me in advance to confirm the arrival time at the hotel to ensure smooth check-in. Although there were not too many popular rooms recently, they tried their best to coordinate with me to the appropriate floor. The room is very clean, and the hotel environment is very good. The large swimming pool is very clean. Adjacent to the beach, breakfast was also very rich. After staying for two days, we promptly cleaned our room. It was very embarrassing that I lost my room card while dining at the beach restaurant at night. I sent a message to Lulu at the door and helped me get a new room card within 5 minutes. The efficiency was very fast and the process was very timely. Thank you very much to Lulu. Unfortunately, this trip was quite rushed and I didn't have a deeper experience! I hope to have more time to check in again next time! Overall, I am very satisfied. Recommended!
HaiTang Bay/CDF Mall/Hou Hai | 1.03km from LA MER (CDF Sanya Haitang Bay International Duty Free)
The Sanya EDITION is an ideal spot for travelers wanting to discover the city. Visitors to Sanya will find that the Sanya EDITION is a fantastic accommodation choice. Yalong Bay Railway Station is located approximately 24km away while Sanya Phoenix International Airport is 44km away. Famous local attractions ATLANTIS miniversity, Sanya Atlantis Resort and Wave Knights, can all be reached with a short walk. When guests have some time on their hands they can make use of the onsite facilities. This Sanya hotel offers parking on site. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. For guests traveling with families, this hotel is consistently one of the most popular choices.
VVenus2024.07.05
EXCELLENT ROOM, EXCELLENT SERVICES, EXCELLENT BREAKFAST! It’s one of the greatest experience ever!
The chefs, the staff and the services were impeccable! We were frequent travellers and we were in awe by the scale of the hotel, the landscape, the design to details, we had one of the best stay ever! Kudos to executive chef Markus and chef Made of Babacoa, they provide us with extra care and hospitality! We were so blessed to know them!
U have direct access to the beach and so many restaurants to choose from! We didn’t even leave to anywhere except to the duty free centre which is only 5 mins away. We love it so much!
Outstanding
13692 reviews
4.8/5
Price from
$275
per night
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HaiTang Bay/CDF Mall/Hou Hai | 1.17km from LA MER (CDF Sanya Haitang Bay International Duty Free)
The Crowne Plaza Sanya Haitang Bay Resort provides a great place for travelers to relax after a busy day. Visitors to Sanya will find that the Crowne Plaza Sanya Haitang Bay Resort is a fantastic accommodation choice. Yalong Bay Railway Station and Sanya Phoenix International Airport are located 24km and 44km away respectively. There's plenty to do nearby, with Sanya Haitang Bay Helicopter Sightseeing Base (Linyang General Aviation), Shark Crossing and Dolphin Cay all within a short distance. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Sanya hotel offers parking on site. According to our guests, this hotel provides a very high level of service. For guests traveling with families, this hotel is consistently one of the most popular choices.
GGuest User2024.02.20
Emily delivered exceptional service with a warm greeting at check in area, she also showed around the property and breakfast time and introduction to their facilities , at the end she also got me a gift as a surprise , thanks Kitty , highly recommended
HaiTang Bay/CDF Mall/Hou Hai | 1.3km from LA MER (CDF Sanya Haitang Bay International Duty Free)
The Sanya Haitang Bay Seaside Pool Villa (Yate Duty Free City) is an ideal spot for travelers wanting to discover the city. The Sanya Haitang Bay Seaside Pool Villa (Yate Duty Free City) is an ideal choice for travelers who want to take in the sights and sounds of Sanya. Yalong Bay Railway Station and Sanya Phoenix International Airport are located 24km and 44km away respectively. Keeping busy is easy, with Shark Crossing, Sanya Atlantis Resort and Dolphin Cay all nearby. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Sanya hotel provides parking on site. There's never a dull moment at this hotel, our guests indicate that the facilities are excellent. This hotel is a popular accommodation for guests traveling with families.
GGuest User2024.12.01
This time, we went on a team building with clients. There were 9 people and we chose two villas. Everyone was very satisfied. Each room is equipped with a bathroom, and everyone has their own space. We were very satisfied. The villa is very large, with a balcony, a hanging chair, a swimming pool, and a mahjong table. When you don't go out, you can play mahjong and sunbathe. It's very relaxing. The butler service attitude of the villa is very good, and basically responds at any time. The environment in the villa area is also very good and very quiet. The villa shares a beach with high-end hotels such as Crowne Plaza. This beach is basically open to guests, so there are few people on the beach, which is relatively private, and the sea is also great. Next time I come, I will choose to stay here again.
HaiTang Bay/CDF Mall/Hou Hai | 1.31km from LA MER (CDF Sanya Haitang Bay International Duty Free)
The Loosen Coast Resort Villas is an ideal spot for travelers wanting to discover the city. The Loosen Coast Resort Villas is an ideal choice for travelers who want to take in the sights and sounds of Sanya. Yalong Bay Railway Station is located approximately 24km away while Sanya Phoenix International Airport is 44km away. The nearby area boasts an abundance of attractions including Sanya Atlantis Resort, Dolphin Cay and Paddle experience. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Sanya hotel provides parking on site. Our guests consider this hotel to have excellent service. For guests traveling with families, this hotel is consistently one of the most popular choices.
GGuest User2024.12.16
Facilities: The room is fully equipped with washing machine, refrigerator and projector
Hygiene: The room is clean and tidy, and there is cleaning every day
Environment: The yard is beautiful, the swimming pool is also clean, and the view on the second floor is also very good
Service: The housekeeper service is very thoughtful, and the shuttle bus is very convenient
HaiTang Bay/CDF Mall/Hou Hai | 1.44km from LA MER (CDF Sanya Haitang Bay International Duty Free)
The Sanya Haitang Bay Renguan Sea View Pool Villa is an ideal spot for travelers wanting to discover the city. The Sanya Haitang Bay Renguan Sea View Pool Villa is an ideal choice for travelers who want to take in the sights and sounds of Sanya. Yalong Bay Railway Station is located approximately 24km away and Sanya Phoenix International Airport around 44km away. Guests will find Roller Coaster, Paddle experience and Dolphin Cay just a short distance from the hotel. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Sanya hotel provides parking on site. Our guests consider this hotel to have excellent service. For guests traveling with families, this hotel is consistently one of the most popular choices.
AAnonymous User2025.02.02
There were 11 of us staying, and the housekeeper helped us upgrade to a larger villa. The living room was very spacious, and everyone could drink tea and chat around the round table. There was a mahjong table next to it, and a paddling pool at the door. The whole family gathered together and had a lot of fun. The swimming pool in the villa area was right outside the door, and the view was great. It was next to the Edition, and we could enjoy the swimming pool and gym facilities of the Edition. The housekeeper service was very good, and he even provided us with a car for free when we changed hotels on the third day.
HaiTang Bay/CDF Mall/Hou Hai | 1.54km from LA MER (CDF Sanya Haitang Bay International Duty Free)
The YanShe Oceanview Resort Haitang Bay Sanya is one of the newest hotels in Sanya, having opened in 2022. Yalong Bay Railway Station is located approximately 24km away and Sanya Phoenix International Airport around 44km away. Famous local attractions Roller Coaster, Sanya Atlantis Resort and Sanya Tedis Diving Center (Tianfang Intercontinental Store), can all be reached with a short walk. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. Guests of this Sanya hotel can make use of the parking facilities. If you are looking for a convenient place to stay, our guests have told us that this location is excellent. This hotel is particularly popular with those traveling with families.
KKeaididoudou2025.04.02
Very good, full sea view, clean washing machine with detergent, complete kitchen utensils, convenient parking in the underground garage. In the same park as Atlantis, we enjoyed the private beach🏖️ Breakfast was prepared with eggs, milk and instant food in advance, and the whole family was happy😀 It was so thoughtful
Stay for two nights and enjoy DIY breakfast or lunch (for 3-4 people):
Better than the B&Bs I stayed in before! There are also toys for children to play with. Close to the duty-free shop
HaiTang Bay/CDF Mall/Hou Hai | 1.66km from LA MER (CDF Sanya Haitang Bay International Duty Free)
The Facing the ocean directly hotel was recently opened in 2023, making it a fantastic choice for those staying in Sanya. Yalong Bay Railway Station and Sanya Phoenix International Airport are located 24km and 44km away respectively. With Sanya Haitang Bay Helicopter Sightseeing Base (Linyang General Aviation), Ferretti Yacht Club and Haitang River Ecological Park all within a short distance, there is no shortage of things to do in the area. In their spare time, guests can explore the hotel's surroundings. This Sanya hotel provides parking on site. Guests tell us the location of this hotel is fantastic. For guests traveling with families, this hotel is consistently one of the most popular choices.
GGuest User2025.03.23
The environment is super good. There is a short passage leading to the Atlantis Hotel and the amusement park, and it shares a beach with the hotel. The store has good service, replies to messages quickly, and upgraded the room. The balcony of the room is a beautiful view of the sea and sky. There are Hainan delicacies coconut 🥥 chicken and dregs vinegar nearby. I came here to eat a Wenchang chicken every day, which is really not delicious enough. I also have to try the dregs vinegar. I recommend the mandarin duck pot. The dregs vinegar seafood in the Atlantis amusement park is recommended to add one. The hotel butler service is meticulous, the room facilities are complete, you can cook, the indoor and outdoor environment is first-class, and even the air is moist. It is very close to the duty-free shop and Wuzhizhou Island, and it is convenient for travel. Staying for five days and four nights in a row was an unforgettable and happy trip. I will come here again next time🥰🥰
HaiTang Bay/CDF Mall/Hou Hai | 1.67km from LA MER (CDF Sanya Haitang Bay International Duty Free)
The Sanya Haitang Bay Binhai Wanghai Seaview Hotel Apartment is one of the newest hotels in Sanya, having opened in 2022. Yalong Bay Railway Station is located approximately 24km away while Sanya Phoenix International Airport is 44km away. Keeping busy is easy, with Ferretti Yacht Club, High-Speed Drifting River and Paddle experience all nearby. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. Guests of this Sanya hotel can make use of the parking facilities. If you are looking for a convenient place to stay, our guests have told us that this location is excellent. This hotel is particularly popular with those traveling with families.
AAnonymous User2025.03.29
Check-in and check-out as well as daily services were very smooth and in place, and basic needs were met. Insects are inevitable in the tropics, so be rational. The room facilities are a little under-maintained, and the cabinet doors creak loudly, which affects sleep. Especially the door of the living room bathroom, it is difficult to push without full strength. The parking space in the basement is very spacious, and the price is a bit expensive, capped at 30 per day. The swimming pool is very clean and well maintained. Overall, it is very affordable and comfortable.
Outstanding
1072 reviews
4.7/5
Price from
$34
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Top 20 Premium-Hotels in Sanya
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Discover our curated selection of premium hotels in Sanya for your next stay
No.
1
4.8/5
11331 review
InterContinental Sanya Haitang Bay Resort
Hotel near HaiTang Bay/CDF Mall/Hou Hai, Sanya
"Great for kids""Great sea view"
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No.
2
4.8/5
15601 review
Grand Hyatt Sanya Haitang Bay Resort and Spa
Hotel near HaiTang Bay/CDF Mall/Hou Hai, Sanya
"Great sea view""Great for kids"
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No.
3
4.7/5
30661 review
MGM Grand Sanya
Hotel near Yalong Bay/Tropical Paradise Forest Park/Bohou Village, Sanya
"Great for kids""Great swimming pool"
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No.
4
4.8/5
24740 review
The Westin Sanya Haitang Bay Resort
Hotel near HaiTang Bay/CDF Mall/Hou Hai, Sanya
"Great swimming pool""Great for kids"
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No.
5
4.8/5
176 review
YIN HOTEL~Sanya
Hotel near Sanya Railway Station/HT Duty Free/Sanya Romance Park, Sanya
"Great design""Delicious breakfast"
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No.
6
4.7/5
26581 review
Horizon Sanya Yalong Bay Resort & Spa
Hotel near Yalong Bay/Tropical Paradise Forest Park/Bohou Village, Sanya
"Great for kids""Friendly front desk staff"
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No.
7
4.7/5
10943 review
Sanya Marriott Yalong Bay Resort & Spa
Hotel near Yalong Bay/Tropical Paradise Forest Park/Bohou Village, Sanya
"Great sea view""Great for kids"
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No.
8
4.7/5
8105 review
InterContinental Sanya Resort
Hotel near Dadonghai Beach/Luhuitou Square/Serenity Coast, Sanya
"Great sea view""Delicious breakfast"
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No.
9
4.7/5
18501 review
Shangri-La Sanya
Hotel near HaiTang Bay/CDF Mall/Hou Hai, Sanya
"Great for kids""Delicious breakfast"
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No.
10
4.7/5
4006 review
Yalong Bay Earthly Paradise Birds Nest Resort
Hotel near Yalong Bay/Tropical Paradise Forest Park/Bohou Village, Sanya
"Offers pick-up/drop-offs""Great for kids"
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No.
11
4.7/5
20954 review
Sheraton Sanya Yalong Bay Resort
Hotel near Yalong Bay/Tropical Paradise Forest Park/Bohou Village, Sanya
"Great swimming pool""Great for kids"
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No.
12
4.7/5
23220 review
Hilton Sanya Yalong Bay Resort & Spa
Hotel near Yalong Bay/Tropical Paradise Forest Park/Bohou Village, Sanya
"Great swimming pool""Great sea view"
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No.
13
4.8/5
4481 review
HUALUXE Sanya Yalong Bay Resort
Hotel near Yalong Bay/Tropical Paradise Forest Park/Bohou Village, Sanya
"Great for kids""Has facilities for children"
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No.
14
4.7/5
9723 review
1 Hotel Haitang Bay,Sanya
Hotel near HaiTang Bay/CDF Mall/Hou Hai, Sanya
"Delicious breakfast""Great design"
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No.
15
4.8/5
11603 review
Pullman Oceanview Sanya Bay Resort & Spa
Hotel near Sanya Bay, Coconut Dream Corridor / Sanya Phoenix International Airport, Sanya
"Great sea view""Great for kids"
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No.
16
4.7/5
13624 review
Sofitel Sanya Leeman Resort
Hotel near HaiTang Bay/CDF Mall/Hou Hai, Sanya
"Great for kids""Great swimming pool"
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No.
17
4.8/5
5874 review
The Shanhaitian Resort Sanya, Autograph Collection
Hotel near Dadonghai Beach/Luhuitou Square/Serenity Coast, Sanya
"Great sea view""Great swimming pool"
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No.
18
4.9/5
12653 review
Holiday Inn Resort Sanya Bay
Hotel near Sanya Bay, Coconut Dream Corridor / Sanya Phoenix International Airport, Sanya
"Great for kids""Great swimming pool"
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No.
19
4.6/5
639 review
SANYA MOUTAI PRIME HOTEL
Hotel near HaiTang Bay/CDF Mall/Hou Hai, Sanya
"Great swimming pool""Delicious buffet"
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No.
20
4.7/5
12675 review
Fairmont Sanya Haitang Bay
Hotel near HaiTang Bay/CDF Mall/Hou Hai, Sanya
"Great for kids""Delicious breakfast"
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Top Pick Hotels near LA MER (CDF Sanya Haitang Bay International Duty Free)
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Atlantis Sanya
HaiTang Bay/CDF Mall/Hou Hai, Sanya | 1.96KM from LA MER (CDF Sanya Haitang Bay International Duty Free)
"Great for kids""Great sea view"
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4.6/5
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Sanya Nilyat Holiday Villa -Yate Water World Store
HaiTang Bay/CDF Mall/Hou Hai, Sanya | 1.58KM from LA MER (CDF Sanya Haitang Bay International Duty Free)
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What Travelers Said About the Best Hotels in Sanya
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Read genuine traveler ratings & reviews to find your perfect stay.
4.8/5
Outstanding
MMeiziZZI recently had the pleasure of staying at the Hyatt Regency Sanya Haitang Bay, and I must say, it was an unforgettable experience. From the moment I arrived, I knew I was in for a treat. I opted for a paid upgrade to a poolside room, and it was absolutely worth it. The room was beautifully designed, featuring modern decor and stunning views of the lush surroundings and the shimmering pool. The spacious balcony was the perfect spot to relax and enjoy the gentle sea breeze.
The hotel’s amenities are exceptional. The expansive pool area is inviting, with plenty of loungers and cabanas for guests to enjoy. I spent hours soaking up the sun and taking refreshing dips in the crystal-clear water. The beach is just a short walk away, offering soft sands and a tranquil atmosphere. It was the ideal setting for relaxation and leisure.
One of the standout aspects of my stay was the outstanding service provided by the staff. Manager May was helpful thanks The front desk team was incredibly welcoming and attentive, ensuring that my check-in process was smooth and hassle-free. They took the time to explain all the facilities and services available, making me feel right at home.
The concierge team truly went above and beyond. They were proactive in assisting me with my luggage and offered helpful recommendations for local attractions and dining options. Their friendly demeanor and willingness to help made a lasting impression on me. It’s clear that the hotel places a high value on customer service, and it shows in every interaction.
Dining at the hotel was another highlight. The restaurants offered a variety of delicious cuisines, from local specialties to international dishes. I particularly enjoyed the breakfast buffet, which featured an impressive selection of fresh fruits, pastries, and made-to-order dishes. It was the perfect way to start my day before exploring the beautiful surroundings.
Additionally, the hotel’s location is ideal for those looking to explore Sanya. It is conveniently situated near popular attractions, yet it maintains a peaceful ambiance away from the hustle and bustle. I appreciated the balance of tranquility and accessibility during my stay.
Overall, my experience at the Hyatt Regency Sanya Haitang Bay was nothing short of perfect. The combination of a stunning room, excellent service, and beautiful surroundings made for a truly memorable getaway. I highly recommend this hotel to anyone looking for a luxurious escape in Sanya. Whether you’re traveling with family, friends, or on a romantic getaway, this hotel is sure to exceed your expectations. I can’t wait to return!
LLizz88The resort's beauty is beyond words—from the breathtaking views to the exceptional service and warmth of the staff. The accommodation was top-notch and spotlessly clean, and the breakfast was simply divine. But I cannot complete this review without thanking Manager Sun for all her assistance and for ensuring that our stay was that much more special.
Yalong Bay/Tropical Paradise Forest Park/Bohou Village, Sanya
Price per night from:$115
4.7/5
Outstanding
SSuntikaI stayed at the Shangri-La Sanya to celebrate a friend’s birthday over the weekend.
We booked the Club King Room which came with a lot of free activities and saved us a lot.
Check in was smooth as I was helped By Guest Relations Supervisor, Dora and her colleague Nancy. They were kind, attentive and professional.
The hotel has a mini supermarket in Building 1, which was nice.
Breakfast, lunch and dinner at the hotel was incredible. I would suggest S.E.A restaurant it’s a Southeast Asian Restaurant.
I feel the hotel failed my expectations in two area:
1. The spread offered at afternoon was limited and if you didn’t arrive on time you had to wait about 10-20 mins for the next batch of food to come out.
2. At Happy Hour in the club lounge, there was a few bottles of hard liquor, chilled prosecco and wine. However?l, once the bottle was empty it was replaced with another fresh bottle.
Other than that, my friend and I had an amazing stay and was definitely worth it.
DDoungjai PBreakfast is great with variety of buffet line esp cheese and western breakfast. Hotel is close to dadonghai beach, 5 minutes walk and beside hotel is a shopping mall having food market in the night. Room is beautiful , only bathtub is outside the btahroom which may not be functionally conveneint.
BBrittany PaigeBanyan Tree, my home away from home ❤️ This was one of our best trips all because of the incredible facilities and services that Banyan Tree offers. You are treated like royalty from the moment you enter the grounds till even after we left. We forgot 2 items in our villa and the amazing ladies have shipped it back to us. The ladies at the front desk were amazing the buggy drivers were so helpful and the spa was incredible!!! We didn’t get everyone’s names but Acco on reception, Summer and Anna in the spa were some of the kindest hosts. Every staff member we interacted with, was so welcoming, helpful and friendly. Overall Banyan Tree is a 12/10. The hotel wins for us in all the small details like our welcome gifts, fresh fruit daily, daily pool cleaning and fresh towels and robes.
The one and only feeling I have that isn’t 100% positive is the food prices at the hotel. Just be prepared for expensive food, especially if you want steak.
GGuest UserNice hotel in a great location with huge rooms and terraces. Arrived at 3 pm but was checked in at least one hour later. For some unknown reason I got a room with kids toys, decoration and kids playground, thought I was travelling without kids…
The floor was wet and had a strange smell from a mop that was probably not washed properly.
Breakfast was not very good, most cooked dishes too oily and not much to eat for European people.
AAnonymous UserI have mixed feelings about this place. The best part is the location. You are on a main road with many shops, restaurants and bus stops as well as the beach. I also liked the pool despite it being a little too shallow. The view from my balcony was also great.
One problem was cleanliness. Never walk around the room barefoot cause your feet will get dirty. It also looked like the crockery and kitchen utensils were not cleaned before I arrived. As you can see some of the utensils were dusty!
Hot water was another issue. Obviously you need hot water to properly wash your hands and dirty dishes. However I only had hot water in the shower, not in the kitchen nor bathroom sink.
This leads to my next issue which is service. I told the staff about the lack of hot water on the Friday and they said they would fix it at some point during the day while I am out with my friend. I come back at roughly 9pm to find out there is still no hot water. On Saturday morning I remind them to fix it before I go out again, hoping when I return I will have hot water. While I'm at the beach I miss a call from them. Turns out instead of fixing the issue, they want to move me to another room with hot water. When I return from the beach I saw the message and told them I am ready to move to the new room. But they replied saying I was too late and they gave the room to someone else. (If I did take that room, does that mean the other guest would have my room and have to suffer with cold water instead of me?) Instead of taking responsibility for not providing hot water or trying to fix it, the staff tried to blame me and said I can't get hot water cause I was too busy to answer their calls. When I pushed back on that comment their next excuse was that a lack of hot water is a common problem in Hainan? But then they said they would check if there was a free room with hot water the next day (Sunday). However, they never contacted me about that again so I just gave up trying. If they couldn't fix the problem, they could have at least offered me compensation but they didn't. This experience made me feel dismissed and unimportant as a paying guest.
To sum up, I wouldn't stay here again based on my experience. If they were to give me a room with hot water in the shower AND in both sinks, that's great. However, I would still have to deal with dirty floors and cookware + tableware. It's definitely not the worst place I've stayed in but regardless it didn't meet my standards so I still wouldn't stay here if I return to Sanya. Disappointing.
Sanya Bay, Coconut Dream Corridor / Sanya Phoenix International Airport, Sanya
Price per night from:$19
4.5/5
Excellent
ʙʙᴇᴀʀ ᴡᴡIf you want to stay in a hotel in Sanya, you still have to choose Haitang Bay. Wanda Realm Hotel is very grand. When I got off the car, I was received by Miss KiKi. She is super nice 👍. The service is warm and thoughtful. She answered all my questions and sent fruit in the evening. The room is fully equipped with cold drinks in the refrigerator. It takes about four minutes to walk downstairs to the beach. It is also very convenient to take a taxi or bus. The small yellow car is also very convenient. The breakfast is very rich and the styles are quite complete. It is a very satisfactory stay.
KKhafizovRooms and furniture need renovation. Water supply and sewerage need renovation. Breakfast is varied but tasteless (in my opinion). Traditional meal noodles, the person who cooks noodles does it as if he is serving a sentence and does it with contempt, arrogance (in my opinion). The hotel location near to the sea, but this beach is not intended for swimming. The staff at reception did not solve any issues, some bonuses were included in the stay, but it was not possible to use them due to the lack of interest of the staff. All attractions, shops and restaurants are located within 20 minutes walking distance. At Yalong bay the best place for stay is on the western side of the bay.
Yalong Bay/Tropical Paradise Forest Park/Bohou Village, Sanya
Price per night from:$41
4.4/5
Excellent
GGuest UserThis was a very satisfying stay for me, I could even say it was a pleasant surprise! So before leaving, I took a photo of the room to help the store evaluate it. People say that accommodation in Sanya is expensive, and many people recommend staying in big hotels. I was busy before the Spring Festival, so I booked this hotel late because big hotels were too expensive. However, I didn't expect that the room gave us a big surprise. I am here with my parents and two children to celebrate the Spring Festival, so I booked this high-rise sea view three-bedroom suite. The decoration level of the house is very good and the house is relatively new. Moreover, you can see a good sea view from the living room to each bedroom. Several exterior photos were taken by me from the living room and master bedroom balcony respectively. The scenery is very beautiful. I fully believe that this room is as good as those in other multi-star hotels that are several times more expensive. If I really want to find fault, I can only say that because it is located in a residential building, the public facilities such as corridors, elevators and parking lots cannot match those of multi-star hotels. However, compared with the price, it is definitely value for money no matter what! In a word, it is highly recommended, especially for a family of five or more who need more rooms and have higher requirements for the accommodation environment and view. You must ask the boss to book this high-rise sea view suite!