This is my second time stay in Qoya, I stayed two night. First day check in front desk two men are great and helpful. But next morning 9am house keeping keep nock my door to disturb my sleep. But overall is good as before. Only check out the time I asked for bottle of water from reception, the day before I didn't do house keeping and I just want to take two bottles as daily supply. The front desk staff ladies ask me to buy in restaurant and said no water in reception, and they keep saying something Portuguese like discrimination. I asked her to show me the room have no water supply then I saw bench of water in store room, she said it for check in customer, not for check out. I already mentioned yesterday I didn't do house keeping service, there are no water supplied to me, she said if I don't Wan to pay, she pay for me, its sound she insult of me, I just wan to get my water by my right, I don't need she pay for me about that. But due to her horrible attitude and dishonest behavior, I confirm me and my partner won't stay in this hotel anymore in sao paulo. One poor service staff totally destroy all my impression with this hotel I used to favorite.
