Pergamon SP Frei Caneca by Accor Reviews

Room given was opposite lift so it was a bit noisy

The hotel has a great location and the service from all the professionals is excellent!

I recommend. Good stay, I stayed in a room beyond, and the receptionists were kind.

Friendly service, good location, clean

Very good hotel, very comfortable and complete room. New view. Full breakfast. Very friendly staff service. Very good location. Very good hotel for business.

Well located hotel with impeccable service. Good hosting request. Quality breakfast.

The hotel staff are wonderful with Livia at check in being the best. Unfortunately, the hotel is badly in need of a renovation. The walls are thin and let in alot of noise. There was mould throughout the bathroom with the chalk turned black. I was not expecting a 5 star experience but was horrified at the poor quality of the place. I

Very good location. Bed good. Wifi OK. The only small thing is that you need to pay for the water. But easy to go to the mini market outside and buy.

Very friendly and accommodating staff. The rooms are spacious and great view of the city!!

Very friendly and helpful staff

The people in front were great. The breakfast was very good. The location seemed safe enough, as SP goes. Needs an update and PAINT! But what really made me angry was the fact that they advertised noise free rooms. This was one of the loudest rooms I have ever stayed in. People stomping above, karaoke from the street level, slamming doors, children from the next rooms etc etc etc. Even through earplugs! I wouldn’t have written a review at all (this is my first in years) except for the fact that they ADVERTISEMENT is a lie. I hate being lied to! When I checked out she asked if it was ok and I said yes but the room had been advertised as noise free. She said, yes, i know, sorry. :(

EXCELENTE LOCALIZAÇÃO, FACIL ACESSO AO METRO. CAFE DA MANHA MUITO BOM. OTIMO ATENDIMENTO DOS FUNCIONARIOS.

The Hotel appearance is very misleading. The outside of the Hotel has a good appearance, the lobby is OK, however the rooms need a complete makeover. My room, had a water stain in the ceiling, ceiling paint rolling off the walls near the air conditioning, the room was too tight to have 2 beds ..the room size should only be 1 Bed. This was an awful layout. The room had a stinky moldy smell. The bathroom shower had mold in between the grout lines and also there was MOLD on the corners of the wall/shower doors..the mold stands out. Hard to miss it. The staff does not do a good cleaning to be honest, I wouldn't stay here again.

Most disappointing stay I’ve ever had.