We stayed at this hotel from January 17th to 22nd, 2026. It's incredibly convenient, located just a two-minute walk from Exit 12 of Odori Subway Station. The hotel entrance on the ground floor isn't very obvious; it looks more like an office building. You need to take the elevator to the 4th floor for the reception desk.
The rooms were clean, and the bathhouse on the 4th floor was very comfortable – we used it every day. There's also a fitness center, but we definitely preferred relaxing in the bathhouse.
What truly left the deepest impression during our stay was an incident where my son fell while skiing at Teine and injured himself. He didn't feel much pain at the moment of the fall, but the next morning, after coughing, he experienced severe abdominal pain, and we urgently needed to find a hospital. We went to the hotel reception for assistance. Mr. Sato (Hiroiku Sato) was on duty that morning, and he must have sensed our anxiety and worry. He patiently helped us by calling clinics one by one, contacting three different ones. He explained my son's symptoms to the hospitals and asked if they could schedule an appointment for us. Finally, he reached Yagi Orthopedic Hospital, which not only offered Chinese-speaking services but also successfully booked an appointment for us. Mr. Sato was genuinely kind, incredibly patient, and provided exceptional service. We are deeply grateful for his help, which alleviated our worries during the trip and allowed us to complete our journey safely.
Here, we'd like to once again thank all the dedicated staff at San Gran Hotel for their hospitality, and a special thank you to Mr. Sato.
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